ISBN: 9780754648260 - the field guide to understanding human error (8 Ergebnisse)

Zustand: acceptable. This copy has clearly been enjoyedâ"expect noticeable shelf wear and some minor creases to the cover. Binding is strong, and all pages are legible. May contain previous library markings or stamps.

paperback. Zustand: Very Good. Clean Pages. Proceeds benefit the Pima County Public Library system, which serves Tucson and southern Arizona. Slight edge wear and bumping.

Paperback. Zustand: Very Good. When faced with a human error problem, you may be tempted to ask 'Why didn't they watch out better? How could they not have noticed?'. You think you can solve your human error problem by telling people to be more careful, by reprimanding the miscreants, by issuing a new rule or procedure. These are all expressions of 'The Bad Apple Theory', where you believe your system is basically safe if it were not for those few unreliable people in it. This old view of human error is increasingly outdated and will lead you nowhere. The new view, in contrast, understands that a human error problem is actually an organizational problem. Finding a 'human error' by any other name, or by any other human, is only the beginning of your journey, not a convenient conclusion. The new view recognizes that systems are inherent trade-offs between safety and other pressures (for example: production). People need to create safety through practice, at all levels of an organization. Breaking new ground beyond its successful predecessor, The Field Guide to Understanding Human Error guides you through the traps and misconceptions of the old view. It explains how to avoid the hindsight bias, to zoom out from the people closest in time and place to the mishap, and resist the temptation of counterfactual reasoning and judgmental language. But it also helps you look forward. It suggests how to apply the new view in building your safety department, handling questions about accountability, and constructing meaningful countermeasures. It even helps you in getting your organization to adopt the new view and improve its learning from failure. So if you are faced by a human error problem, abandon the fallacy of a quick fix. Read this book. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…

paperback. Zustand: New. BRAND NEW! Ships within 24 hours.

Softcover. Zustand: Good+. In good to very good condition. Modest wear. The pages are clean with no highlighting or writing detected. The cover has a little wear with some corners slightly curled or frayed. Satisfaction guaranteed with 30-day returns. Ships from Canada.; 6.25 X 0.75 X 9 inches; 236 pages; R7 918k/726k s2.…

Paperback. Zustand: new. New Copy. Customer Service Guaranteed.

Paperback. Zustand: Brand New. 1st edition. 236 pages. 9.00x6.25x0.75 inches. In Stock.

paperback. Zustand: New. In shrink wrap. Looks like an interesting title.