9781925370485 - having the #1 reputation: how to master the greatest asset in leadership and business von hardidge, darrell (15 Ergebnisse)
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Paperback or Softback. Zustand: New. Having the #1 Reputation: How to master the greatest asset in leadership and business. Book.
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Paperback. Zustand: new. Paperback. Reputation is one of the most powerful assets a business can possess. It shapes opportunities, influences revenue, and determines how customers, employees and the market perceive your organisation. Yet despite its importance, reputation is often misunderstood, poorly measured and rarely manage…d strategically.In Having the #1 Reputation, international author, speaker and customer experience expert Darrell Hardidge reveals how leaders and organisations can take control of their reputation and transform it into a powerful competitive advantage.Drawing on insights from more than 500,000 live customer interviews conducted across hundreds of organisations, Darrell uncovers the real factors that create trust, loyalty and advocacy. These insights go far beyond traditional customer satisfaction scores or simple feedback surveys. Instead, they reveal the deeper emotional connections that define truly exceptional companies.Through decades of work with businesses across Australia and internationally, Darrell has developed practical frameworks that allow leaders to understand how reputation is formed and how it can be intentionally shaped. This book brings those frameworks together into a clear, actionable system that leaders can apply immediately.Readers will learn how reputation is influenced not only by marketing and branding, but also by internal culture, leadership behaviour, operational systems and the everyday experiences customers have with a business. When these elements are aligned, reputation becomes a powerful engine that drives growth, loyalty and long-term success.The book also introduces powerful new ways to measure reputation more accurately. Darrell explains why traditional metrics often fail to capture the true strength of a companys reputation and how leaders can use deeper insight to identify hidden risks and opportunities.In addition to measurement, the book explores practical strategies for strengthening customer experience, building stronger relationships with clients and creating a culture where reputation is actively protected and enhanced.Whether you are a business owner, executive, leader or team member, this book provides the tools and insights needed to build a reputation that stands above the competition.When reputation is designed intentionally rather than left to chance, it becomes one of the greatest assets a leader or organisation can possess. Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability.
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Paperback. Zustand: new. Paperback. The hidden asset that builds empires - or burns them down.Reputation is everything. It never takes a day off. So how do you build and protect your personal, professional and company reputation? How do you identify potential risks? Reputation shapes your opportunities, influences your revenue,…and defines how the world sees you. Your reputation is not a brand. It's not a tagline. It's your most powerful, most misunderstood asset - until now.International author, speaker and reputation expert Darrell Hardidge reveals the secrets from hundreds of companies and over 500,000 customer interviews on what it takes to build a #1 reputation. In this groundbreaking book, Darrell shares the essential foundations and strategies for achieving the #1 most trusted reputation.Whether you're a leader, team member, business owner, or executive, this book offers practical strategies and powerful insights to help you take control of your reputation and create something extraordinary. Because when your reputation is structured for greatness, it becomes your ultimate competitive advantage.You'll learn: Who really controls your reputation - and how to take back ownershipHow to design a customer experience that earns a #1 reputationHow to leverage reputation to grow revenue, margin, and loyaltyWhy mindset matters - and why a #1 reputation is never a checklistHow to audit the three critical reputations in your businessHow to build a sales process to leverage your reputation and maximise revenue and profitWhy assumption is the greatest threat - and how to measure your reputation with accuracyThis isn't theory. It's battle-tested. It's measurable. And it works. This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
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Paperback. Zustand: new. Paperback. Reputation is one of the most powerful assets a business can possess. It shapes opportunities, influences revenue, and determines how customers, employees and the market perceive your organisation. Yet despite its importance, reputation is often misunderstood, poorly measured and rarely manage…d strategically.In Having the #1 Reputation, international author, speaker and customer experience expert Darrell Hardidge reveals how leaders and organisations can take control of their reputation and transform it into a powerful competitive advantage.Drawing on insights from more than 500,000 live customer interviews conducted across hundreds of organisations, Darrell uncovers the real factors that create trust, loyalty and advocacy. These insights go far beyond traditional customer satisfaction scores or simple feedback surveys. Instead, they reveal the deeper emotional connections that define truly exceptional companies.Through decades of work with businesses across Australia and internationally, Darrell has developed practical frameworks that allow leaders to understand how reputation is formed and how it can be intentionally shaped. This book brings those frameworks together into a clear, actionable system that leaders can apply immediately.Readers will learn how reputation is influenced not only by marketing and branding, but also by internal culture, leadership behaviour, operational systems and the everyday experiences customers have with a business. When these elements are aligned, reputation becomes a powerful engine that drives growth, loyalty and long-term success.The book also introduces powerful new ways to measure reputation more accurately. Darrell explains why traditional metrics often fail to capture the true strength of a companys reputation and how leaders can use deeper insight to identify hidden risks and opportunities.In addition to measurement, the book explores practical strategies for strengthening customer experience, building stronger relationships with clients and creating a culture where reputation is actively protected and enhanced.Whether you are a business owner, executive, leader or team member, this book provides the tools and insights needed to build a reputation that stands above the competition.When reputation is designed intentionally rather than left to chance, it becomes one of the greatest assets a leader or organisation can possess. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.
- Softcover
- Print-on-Demand
Anbieter: AHA-BUCH GmbH, Einbeck, DeutschlandAHA-BUCH GmbH
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Taschenbuch. Zustand: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - The hidden asset that builds empires - or burns them down.Reputation is everything. It never takes a day off. So how do you build and protect your personal, professional and company reputation How do you identify potential risks Reputation… shapes your opportunities, influences your revenue, and defines how the world sees you. Your reputation is not a brand. It's not a tagline. It's your most powerful, most misunderstood asset - until now.International author, speaker and reputation expert Darrell Hardidge reveals the secrets from hundreds of companies and over 500,000 customer interviews on what it takes to build a #1 reputation. In this groundbreaking book, Darrell shares the essential foundations and strategies for achieving the #1 most trusted reputation.Whether you're a leader, team member, business owner, or executive, this book offers practical strategies and powerful insights to help you take control of your reputation and create something extraordinary. Because when your reputation is structured for greatness, it becomes your ultimate competitive advantage.You'll learn:Who really controls your reputation - and how to take back ownershipHow to design a customer experience that earns a #1 reputationHow to leverage reputation to grow revenue, margin, and loyaltyWhy mindset matters - and why a #1 reputation is never a checklistHow to audit the three critical reputations in your businessHow to build a sales process to leverage your reputation and maximise revenue and profitWhy assumption is the greatest threat - and how to measure your reputation with accuracyThis isn't theory. It's battle-tested. It's measurable. And it works.
- Softcover
- Print-on-Demand
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Taschenbuch. Zustand: Neu. Having the #1 Reputation | How to master the greatest asset in leadership and business | Darrell Hardidge | Taschenbuch | Englisch | 2025 | Global Publishing Group | EAN 9781925370485 | Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, 36244 Bad Hersfeld, gpsr[at]libri[dot]de | Anbieter: pr…eigu Print on Demand.
