9783030924607 - creating a customer experience-centric startup: a step-by-step framework (business guides on the go) von suwelack, thomas; stegemann, manuel; ang, feng xia (31 Ergebnisse)
Sprache: Englisch
Verlag: Springer, 2023
- Softcover
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Paperback. Zustand: new. Paperback. This book explains how startups and brands in general can achieve a high level of customer experience (CX) in today's dynamic and competitive times. A well-structured and easy to apply customer experience framework defines customer experience as the start and end point of all business activiti…es. The framework steps and tools (such as NPS, Empathy Map, Customer Journey, Golden Circle, Design Thinking, A/B-Testing) are designed to have a maximum impact on successful company building and the customer experience, which is key to generate first and repeat buyers that become fans of the company. The tools originate from different disciplines, such as management, design, digitisation or psychology as only an interdisciplinary approach enables superior insights for initiating the right customer activities in today's highly competitive times. With this book, it is possible to look at customer experience systematically and derive your own strategy towards success. The following are the main contributions of this book: Provides a clear step-by-step guide to create a customer experience-centric company Introduces most impactful tools that managers can use to successfully complete every step of our framework Guides managers through the process of creating a start-up, which is less about magically coming up with innovative business ideas, but rather about applying proven principles in a new context This book explains how startups and brands in general can achieve a high level of customer experience (CX) in today's dynamic and competitive times. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
Sprache: Englisch
Verlag: Springer, 2023
- Softcover
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Sprache: Englisch
Verlag: Springer, 2023
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Sprache: Englisch
Verlag: Springer Nature Switzerland AG, CH, 2023
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Paperback. Zustand: New. 2022 ed.
Sprache: Englisch
Verlag: MOXIC, 2023
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Sprache: Englisch
Verlag: Springer 2/3/2023, 2023
- Softcover
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Paperback or Softback. Zustand: New. Creating a Customer Experience-Centric Startup: A Step-By-Step Framework. Book.
Sprache: Englisch
Verlag: Springer Nature Switzerland AG, CH, 2023
- Softcover
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Paperback. Zustand: New. 2022 ed. This book explains how startups and brands in general can achieve a high level of customer experience (CX) in today's dynamic and competitive times. A well-structured and easy to apply customer experience framework defines customer experience as the start and end point of all business activities…. The framework steps and tools (such as NPS, Empathy Map, Customer Journey, Golden Circle, Design Thinking, A/B-Testing) are designed to have a maximum impact on successful company building and the customer experience, which is key to generate first and repeat buyers that become fans of the company. The tools originate from different disciplines, such as management, design, digitisation or psychology - as only an interdisciplinary approach enables superior insights for initiating the right customer activities in today's highly competitive times. With this book, it is possible to look at customer experience systematically and derive your own strategy towards success. The following are the main contributions of this book:· Provides a clear step-by-step guide to create a customer experience-centric company · Introduces most impactful tools that managers can use to successfully complete every step of our framework· Guides managers through the process of creating a start-up, which is less about magically coming up with innovative business ideas, but rather about applying proven principles in a new context.
Sprache: Englisch
Verlag: Springer, 2023
- Softcover
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Sprache: Englisch
Verlag: Springer, 2023
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Creating a Customer Experience-Centric Startup: A Step-by-Step Framework (Business Guides on the Go)
Sprache: Englisch
Verlag: Springer, 2023
- Softcover
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Sprache: Englisch
Verlag: Springer, 2023
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Sprache: Englisch
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Sprache: Englisch
Verlag: Springer, 2023
- Softcover
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Creating a Customer Experience-Centric Startup: A Step-by-Step Framework (Business Guides on the Go)
Suwelack, Thomas Thomas Suwelack, Manuel Stegemann, Feng Xia Ang,
Sprache: Englisch
Verlag: Springer, 2023
- Softcover
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Sprache: Englisch
Verlag: Springer, 2023
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Creating a Customer Experience-Centric Startup: A Step-by-Step Framework (Business Guides on the Go)
Sprache: Englisch
Verlag: Springer 2023-02-03, 2023
- Softcover
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Creating a Customer Experience-Centric Startup: A Step-by-Step Framework (Business Guides on the Go)
Sprache: Englisch
Verlag: Springer, 2023
- Softcover
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Sprache: Englisch
Verlag: Springer, 2023
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Creating a Customer Experience-Centric Startup: A Step-by-Step Framework (Business Guides on the Go)
Sprache: Englisch
Verlag: Springer, 2023
- Softcover
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Sprache: Englisch
Verlag: Springer Nature Switzerland AG, Cham, 2023
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Paperback. Zustand: new. Paperback. This book explains how startups and brands in general can achieve a high level of customer experience (CX) in today's dynamic and competitive times. A well-structured and easy to apply customer experience framework defines customer experience as the start and end point of all business activiti…es. The framework steps and tools (such as NPS, Empathy Map, Customer Journey, Golden Circle, Design Thinking, A/B-Testing) are designed to have a maximum impact on successful company building and the customer experience, which is key to generate first and repeat buyers that become fans of the company. The tools originate from different disciplines, such as management, design, digitisation or psychology as only an interdisciplinary approach enables superior insights for initiating the right customer activities in today's highly competitive times. With this book, it is possible to look at customer experience systematically and derive your own strategy towards success. The following are the main contributions of this book: Provides a clear step-by-step guide to create a customer experience-centric company Introduces most impactful tools that managers can use to successfully complete every step of our framework Guides managers through the process of creating a start-up, which is less about magically coming up with innovative business ideas, but rather about applying proven principles in a new context This book explains how startups and brands in general can achieve a high level of customer experience (CX) in today's dynamic and competitive times. Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability.
Sprache: Englisch
Verlag: Springer Nature Switzerland AG, CH, 2023
- Softcover
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Paperback. Zustand: New. 2022 ed. This book explains how startups and brands in general can achieve a high level of customer experience (CX) in today's dynamic and competitive times. A well-structured and easy to apply customer experience framework defines customer experience as the start and end point of all business activities…. The framework steps and tools (such as NPS, Empathy Map, Customer Journey, Golden Circle, Design Thinking, A/B-Testing) are designed to have a maximum impact on successful company building and the customer experience, which is key to generate first and repeat buyers that become fans of the company. The tools originate from different disciplines, such as management, design, digitisation or psychology - as only an interdisciplinary approach enables superior insights for initiating the right customer activities in today's highly competitive times. With this book, it is possible to look at customer experience systematically and derive your own strategy towards success. The following are the main contributions of this book:· Provides a clear step-by-step guide to create a customer experience-centric company · Introduces most impactful tools that managers can use to successfully complete every step of our framework· Guides managers through the process of creating a start-up, which is less about magically coming up with innovative business ideas, but rather about applying proven principles in a new context.
Sprache: Englisch
Verlag: Springer, Berlin|Springer International Publishing|Springer, 2023
- Softcover
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Zustand: New. This book explains how startups and brands in general can achieve a high level of customer experience (CX) in today s dynamic and competitive times. A well-structured and easy to apply customer experience framework defines customer experience as the star.
Sprache: Englisch
Verlag: Springer, 2023
- Softcover
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Sprache: Englisch
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Paperback. Zustand: New. 2022 ed. This book explains how startups and brands in general can achieve a high level of customer experience (CX) in today's dynamic and competitive times. A well-structured and easy to apply customer experience framework defines customer experience as the start and end point of all business activities…. The framework steps and tools (such as NPS, Empathy Map, Customer Journey, Golden Circle, Design Thinking, A/B-Testing) are designed to have a maximum impact on successful company building and the customer experience, which is key to generate first and repeat buyers that become fans of the company. The tools originate from different disciplines, such as management, design, digitisation or psychology - as only an interdisciplinary approach enables superior insights for initiating the right customer activities in today's highly competitive times. With this book, it is possible to look at customer experience systematically and derive your own strategy towards success. The following are the main contributions of this book:· Provides a clear step-by-step guide to create a customer experience-centric company · Introduces most impactful tools that managers can use to successfully complete every step of our framework· Guides managers through the process of creating a start-up, which is less about magically coming up with innovative business ideas, but rather about applying proven principles in a new context.
Sprache: Englisch
Verlag: Springer, Springer International Publishing, 2023
- Softcover
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Taschenbuch. Zustand: Neu. Druck auf Anfrage Neuware - Printed after ordering - This book explains how startups and brands in general can achieve a high level of customer experience (CX) in today's dynamic and competitive times. A well-structured and easy to apply customer experience framework defines customer experience as the…start and end point of all business activities. The framework steps and tools (such as NPS, Empathy Map, Customer Journey, Golden Circle, Design Thinking, A/B-Testing) are designed to have a maximum impact on successful company building and the customer experience, which is key to generate first and repeat buyers that become fans of the company. The tools originate from different disciplines, such as management, design, digitisation or psychology - as only an interdisciplinary approach enables superior insights for initiating the right customer activities in today's highly competitive times. With this book, it is possible to look at customer experience systematically and derive your own strategy towards success.The following are the main contributions of this book: Provides a clear step-by-step guide to create a customer experience-centric company Introduces most impactful tools that managers can use to successfully complete every step of our framework Guides managers through the process of creating a start-up, which is less about magically coming up with innovative business ideas, but rather about applying proven principles in a new context.
Creating a Customer Experience-Centric Startup: A Step-by-Step Framework (Business Guides on the Go)
Sprache: Englisch
Verlag: Springer, 2023
- Softcover
- Print-on-Demand
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Paperback. Zustand: Brand New. 169 pages. 8.27x5.83x0.40 inches. In Stock. This item is printed on demand.
Sprache: Englisch
Verlag: Springer International Publishing Feb 2023, 2023
- Softcover
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Taschenbuch. Zustand: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -This book explains how startups and brands in general can achieve a high level of customer experience (CX) in today's dynamic and competitive times. A well-structured and easy to apply customer experience framework defines customer ex…perience as the start and end point of all business activities. The framework steps and tools (such as NPS, Empathy Map, Customer Journey, Golden Circle, Design Thinking, A/B-Testing) are designed to have a maximum impact on successful company building and the customer experience, which is key to generate first and repeat buyers that become fans of the company. The tools originate from different disciplines, such as management, design, digitisation or psychology - as only an interdisciplinary approach enables superior insights for initiating the right customer activities in today's highly competitive times. With this book, it is possible to look at customer experience systematically and derive your own strategy towards success.The following are the main contributions of this book: Provides a clear step-by-step guide to create a customer experience-centric company Introduces most impactful tools that managers can use to successfully complete every step of our framework Guides managers through the process of creating a start-up, which is less about magically coming up with innovative business ideas, but rather about applying proven principles in a new context 172 pp. Englisch.
Creating a Customer Experience-Centric Startup: A Step-by-Step Framework (Business Guides on the Go)
Sprache: Englisch
Verlag: Springer, 2023
- Softcover
- Print-on-Demand
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Creating a Customer Experience-Centric Startup: A Step-by-Step Framework (Business Guides on the Go)
Sprache: Englisch
Verlag: Springer, 2023
- Softcover
- Print-on-Demand
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