ISBN: 9787121265396 - 客户关系管理理论与实务（第3版）》(杨路明，等) (1 Ergebnisse)

paperback. Zustand: New. Language:Chinese.Paperback. Pub Date: 2015-7-1 Pages: 333 Publisher: Electronic Industry Press book connotation of customer relationship management and related theories of the sort. are analyzed from the perspective of customer satisfaction and customer loyalty. and from customer relationship management and customer experience management point of view are discussed. the relationship leads to customer relationship management and enterprise reform. the book emphasizes the importance of customer.…