ISBN: 9787300072098 - 别把你的顾客丢了 [美]肯·布兰佳 (1 Ergebnisse)

paperback. Zustand: New. Language:Chinese.Paperback Pages Number: 196 Do not lost your customer. the authors describe the customer service know-how - to create employee-oriented. performance-oriented. customer-first business. explain why the emphasis on customer Create a starting point for any successful business. Successful experience to draw from the world's largest restaurant company Yum! (KFC. Pizza Hut and Ed Bear restaurant parent company). any enterprise. regardless of size. can develop a unique. employees and.…