ISBN: 9787300260211 - 民航服务沟通——理论、案例与实训（21世纪高职高专规划教材·空中乘务系列；高等职业教育“十三五”规划精品系列教材） (1 Ergebnisse)

paperback. Zustand: New. Language:Chinese.Paperback. Pub Date: 2018-08-01 Pages: 192 Publisher: China Renmin University Press This book introduces the civil aviation service communication in cognitive communication. common communication. communication skills. listening skills. shape and resolve interpersonal conflicts. effective cross-cultural communication. etc. can help the reader master the basic skills of communication of air services in order to solve the practical work of communication .…