ISBN: 9787560330549 - the itil v3 service management certification exam detailed (1 Ergebnisse)

paperback. Zustand: New. Paperback Pages Number: 155 Language: Chinese. ITIL (Information Technology Infrastructure Liary) is a best practice framework or set of service management. ITIL theory to enhance the quality of IT services while reducing service costs. ITIL V3 Service Management certification exams Detailed ITIL theory knowledge. insight and to help the reader from the service strategy. service design and development. implementation. operation and sustainable development combined with the actual environment .…