ISBN: 9789334464573 - the customer journey: from first click to lasting loyalty (6 Ergebnisse)

Zustand: New.

Taschenbuch. Zustand: Neu. Neuware - The Customer Journey: From First Click to Lasting Loyalty is a practical guide to understanding how customers discover, evaluate, choose, experience, and remain connected to a brand. The book explores every important stage of the modern customer journey, from first impressions and digital interactions to purchasing, customer service, retention, loyalty, and advocacy. It also examines the growing role of data, AI, personalization, and customer-centric strategies in creating meaningful experiences. Designed for entrepreneurs, marketers, business owners, brand strategists, and professionals, this book provides practical insights to help businesses reduce friction, build trust, strengthen relationships, and turn everyday customer interactions into long-term loyalty.…

Paperback. Zustand: new. Paperback. The Customer Journey: From First Click to Lasting Loyalty is a practical guide to understanding how customers discover, evaluate, choose, experience, and remain connected to a brand. The book explores every important stage of the modern customer journey, from first impressions and digital interactions to purchasing, customer service, retention, loyalty, and advocacy. It also examines the growing role of data, AI, personalization, and customer-centric strategies in creating meaningful experiences. Designed for entrepreneurs, marketers, business owners, brand strategists, and professionals, this book provides practical insights to help businesses reduce friction, build trust, strengthen relationships, and turn everyday customer interactions into long-term loyalty. This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.…

PAP. Zustand: New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.

PAP. Zustand: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.

Paperback. Zustand: new. Paperback. The Customer Journey: From First Click to Lasting Loyalty is a practical guide to understanding how customers discover, evaluate, choose, experience, and remain connected to a brand. The book explores every important stage of the modern customer journey, from first impressions and digital interactions to purchasing, customer service, retention, loyalty, and advocacy. It also examines the growing role of data, AI, personalization, and customer-centric strategies in creating meaningful experiences. Designed for entrepreneurs, marketers, business owners, brand strategists, and professionals, this book provides practical insights to help businesses reduce friction, build trust, strengthen relationships, and turn everyday customer interactions into long-term loyalty. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.…