Isbn: 9798215933152 - sorry about the wait: a lean guide to reducing wait times and improve customer experience (10 Ergebnisse)

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Zustand: New.

Zustand: New. In English.

Zustand: New.

Zustand: As New. Unread book in perfect condition.

PAP. Zustand: New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.

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Taschenbuch. Zustand: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - Are you tired of hearing the phrase 'Sorry about the wait' from service staff Do you want to accelerate the time from order to service delivery while also improving customers' experience If so, then SORRY ABOUT THE WAIT is the book for you. In this practical guide, experienced industrial engineer, Eduardo J. Estrada, shares proven Lean Manufacturing concepts and tools that can be applied to hospitality and small business processes to reduce wait times and enhance customer satisfaction. With a simple and easy-to-follow approach, this book encourages readers to start with the basics and build their way up. Each tool and technique are explained in detail, with examples of how they can be applied. Whether you are a small business owner or a hospitality professional, this book will help you achieve your goals and create a culture of continuous improvement. Some of the key topics covered in this book include:Understanding the importance of wait times and customer experienceIdentifying and eliminating waste in your processesStreamlining your operations for efficiencyImplementing visual management and standard workCreating a culture of continuous improvementDon't wait any longer to improve your business operations and enhance your customers' experience. Order SORRY ABOUT THE WAIT today and start putting these tools and techniques into practice. Share your journey and successes with your team, and together, you can create a culture of continuous improvement that will benefit your business and your customers alike.…

Taschenbuch. Zustand: Neu. Sorry About the Wait | Eduardo J. Estrada | Taschenbuch | Englisch | 2023 | Eduardo J. Estrada | EAN 9798215933152 | Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, 36244 Bad Hersfeld, gpsr[at]libri[dot]de | Anbieter: preigu Print on Demand.