Verlag: ICMI Press (International Cust, 2002
ISBN 10: 0970950780 ISBN 13: 9780970950789
Zustand: Good. Good condition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included.
Verlag: ICMI Press (International Cust, 2002
ISBN 10: 0970950780 ISBN 13: 9780970950789
Anbieter: HPB-Emerald, Dallas, TX, USA
Paperback. Zustand: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!.
Verlag: ICMI Press (International Cust, 2002
ISBN 10: 0970950780 ISBN 13: 9780970950789
Anbieter: SecondSale, Montgomery, IL, USA
Zustand: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
Verlag: ICMI Press (International Cust, 2002
ISBN 10: 0970950780 ISBN 13: 9780970950789
Anbieter: Seattle Goodwill, Seattle, WA, USA
Zustand: Good. May have some shelf-wear due to normal use. Your purchase funds free job training and education in the greater Seattle area. Thank you for supporting Goodwills nonprofit mission!.
Verlag: ICMI Press (International Cust, 2003
ISBN 10: 0970950764 ISBN 13: 9780970950765
Anbieter: -OnTimeBooks-, Phoenix, AZ, USA
Zustand: acceptable. Book may contain some writing, highlighting, and or cover damage. Shipped fast and reliably!.
Verlag: ICMI Press (International Cust, 2003
ISBN 10: 0970950748 ISBN 13: 9780970950741
Anbieter: HPB-Red, Dallas, TX, USA
Paperback. Zustand: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority!.
Verlag: ICMI Press (International Cust, 2002
ISBN 10: 0970950780 ISBN 13: 9780970950789
Anbieter: Big Bill's Books, Wimberley, TX, USA
Paperback. Zustand: new. Brand New Copy.
Verlag: ICMI Press (International Cust, 2002
ISBN 10: 0970950780 ISBN 13: 9780970950789
Anbieter: Wizard Books, Long Beach, CA, USA
Paperback. Zustand: new. New.
Verlag: ICMI Press (International Cust, 2002
ISBN 10: 0970950780 ISBN 13: 9780970950789
Anbieter: Toscana Books, AUSTIN, TX, USA
Paperback. Zustand: very good. Purchase pre-owned books for prompt service and customer satisfaction.
Verlag: ICMI Press (International Cust, 2002
ISBN 10: 0970950780 ISBN 13: 9780970950789
Anbieter: GoldenDragon, Houston, TX, USA
Paperback. Zustand: new. Buy for Great customer experience.
Verlag: ICMI Press (International Cust, 2002
ISBN 10: 0970950780 ISBN 13: 9780970950789
Anbieter: GF Books, Inc., Hawthorne, CA, USA
Zustand: Good. Book is in Used-Good condition. Pages and cover are clean and intact. Used items may not include supplementary materials such as CDs or access codes. May show signs of minor shelf wear and contain limited notes and highlighting. 0.95.
Verlag: ICMI Press (International Cust, 2002
ISBN 10: 0970950780 ISBN 13: 9780970950789
Anbieter: GoldBooks, Denver, CO, USA
Paperback. Zustand: new. New Copy. Customer Service Guaranteed.
Verlag: ICMI Press (International Cust, 2003
ISBN 10: 0970950748 ISBN 13: 9780970950741
Anbieter: GF Books, Inc., Hawthorne, CA, USA
Zustand: Very Good. Book is in Used-VeryGood condition. Pages and cover are clean and intact. Used items may not include supplementary materials such as CDs or access codes. May show signs of minor shelf wear and contain very limited notes and highlighting. 3.3.
Verlag: ICMI Press (International Cust, 2003
ISBN 10: 0970950748 ISBN 13: 9780970950741
Anbieter: Book Deals, Tucson, AZ, USA
Zustand: Good. Good condition. This is the average used book, that has all pages or leaves present, but may include writing. Book may be ex-library with stamps and stickers. 3.3.
Verlag: ICMI Press (International Cust, 2003
ISBN 10: 0970950748 ISBN 13: 9780970950741
Anbieter: Book Deals, Tucson, AZ, USA
Zustand: Very Good. Very Good condition. Shows only minor signs of wear, and very minimal markings inside (if any). 3.3.
Verlag: Brand: ICMI Press (International Cust, 2003
ISBN 10: 0970950748 ISBN 13: 9780970950741
Anbieter: Ergodebooks, Houston, TX, USA
Softcover. Zustand: Good. The ICMI study guide series begins with this important topic people management. The Call Center People Management Handbook and Study Guide covers competencies related to the effective hiring, management and development of call center employees. The study guide begins by covering the design of an effective call center organizational structure, including the development of job descriptions, job evaluations and staffing plans. The second section of the guide focuses on acquiring the people with the skills and aptitudes to make the call center successful. Next, training and development are discussed with an emphasis placed on creating an ongoing learning environment that encourages self-development. Performance improvement follows with a section devoted to the particular monitoring, coaching and performance measurement challenges of call centers. Finally, the guide concludes with topics that will maximize human resources, including career paths, effective culture and team-building.
Verlag: ICMI Press (International Cust, 2002
ISBN 10: 0970950780 ISBN 13: 9780970950789
Anbieter: Irish Booksellers, Portland, ME, USA
Zustand: Good. SHIPS FROM USA. Used books have different signs of use and do not include supplemental materials such as CDs, Dvds, Access Codes, charts or any other extra material. All used books might have various degrees of writing, highliting and wear and tear and possibly be an ex-library with the usual stickers and stamps. Dust Jackets are not guaranteed and when still present, they will have various degrees of tear and damage. All images are Stock Photos, not of the actual item. book.
Verlag: ICMI Press (International Cust, 2002
ISBN 10: 0970950780 ISBN 13: 9780970950789
Anbieter: GoldenWavesOfBooks, Fayetteville, TX, USA
Paperback. Zustand: new. New. Fast Shipping and good customer service.
Verlag: ICMI Press (International Cust, U.S.A., 2003
ISBN 10: 0970950748 ISBN 13: 9780970950741
Anbieter: bmyguest books, Toronto, ON, Kanada
Soft cover. Zustand: Very Good. Paperback, In Very Good Condition. Version 2.1. Book.
Verlag: ICMI Press (International Cust, 2003
ISBN 10: 0970950764 ISBN 13: 9780970950765
Anbieter: Starx Products, North York, ON, Kanada
The textbook is in a good readable condition. Pages and cover are intact. The spine and cover show minimal signs of wear, edges may have dents. May have limited notes or highlighting/underlining. May not include access code or DVD/CD.
Verlag: ICMI Press (International Cust, 2003
ISBN 10: 0970950772 ISBN 13: 9780970950772
Anbieter: The Book Spot, Sioux Falls, SD, USA
Paperback. Zustand: New.
Verlag: ICMI Press (International Cust, 2003
ISBN 10: 0970950772 ISBN 13: 9780970950772
Anbieter: GoldenWavesOfBooks, Fayetteville, TX, USA
Paperback. Zustand: new. New. Fast Shipping and good customer service.
Verlag: ICMI Press (International Cust, 2002
ISBN 10: 0970950780 ISBN 13: 9780970950789
Anbieter: BennettBooksLtd, North Las Vegas, NV, USA
Zustand: New. New. In shrink wrap. Looks like an interesting title! 0.95.
Verlag: ICMI Press (International Cust, 2003
ISBN 10: 0970950772 ISBN 13: 9780970950772
Anbieter: Starx Products, North York, ON, Kanada
The textbook is in a good readable condition. Pages and cover are intact. The spine and cover show minimal signs of wear, edges may have dents. May have limited notes or highlighting/underlining. May not include access code or DVD/CD.
Verlag: ICMI Press (International Cust, 2003
ISBN 10: 0970950764 ISBN 13: 9780970950765
Anbieter: BennettBooksLtd, North Las Vegas, NV, USA
Zustand: New. New. In shrink wrap. Looks like an interesting title! 2.25.
Verlag: ICMI Press (International Cust, 2003
ISBN 10: 0970950748 ISBN 13: 9780970950741
Anbieter: BennettBooksLtd, North Las Vegas, NV, USA
Zustand: New. New. In shrink wrap. Looks like an interesting title! 3.3.
Verlag: ICMI Press (International Cust, 2003
ISBN 10: 0970950772 ISBN 13: 9780970950772
Anbieter: Wizard Books, Long Beach, CA, USA
Paperback. Zustand: new. New.
Verlag: ICMI Press (International Cust, 2003
ISBN 10: 0970950772 ISBN 13: 9780970950772
Anbieter: Big Bill's Books, Wimberley, TX, USA
Paperback. Zustand: new. Brand New Copy.
Verlag: ICMI Press (International Cust, 2003
ISBN 10: 0970950748 ISBN 13: 9780970950741
Anbieter: Seagull Books, Hove, Vereinigtes Königreich
Soft cover. Zustand: Fair. Has some light general reading/shelfwear, with some occasional underlining in pencil and highlighting in luminous pen - otherwise this is a clean, tight copy. Quick dispatch from the UK.
Verlag: ICMI Press (International Cust, 2003
ISBN 10: 0970950772 ISBN 13: 9780970950772
Anbieter: dsmbooks, Liverpool, Vereinigtes Königreich
Paperback. Zustand: Like New. Like New. book.