John wiley chichester (Mehr als 3.000 Ergebnisse)

Sprache: Englisch
Verlag: Chichester, United Kingdom: John Wiley & Sons Ltd, 2004
- Softcover
- Erstausgabe
Anbieter: Utah Book and Magazine, Salt Lake City Utah, UT, USAUtah Book and Magazine
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EUR 3,17
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Soft cover. Zustand: As New. No Jacket. 1st Edition. 336 pages. Text clean. Book tight. Condition of Book Fine to Fine+.
Weitere BilderSprache: Englisch
Verlag: John Wiley & Sons, Inc., New York, Chichester, Brisbane, Toronto, Singapore, 1981
- Hardcover
Anbieter: Aspen Book Co., Denver, CO, USAAspen Book Co.
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EUR 7,24
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Hardcover. Zustand: Acceptable. Second Edition Extended Version. The book is in fair condition, with significant wear visible on the cover. The spine and corners show signs of use, and there is no dust jacket included. Despite the wear, the binding remains intact, and the pages are clean and legible, making it suitable for study and reference. no dust jacket, visible wear on cover.…
Weitere BilderSprache: Englisch
Verlag: John Wiley & Sons, Inc., New York, Chichester, Brisbane, Toronto, Singapore, 1987
- Hardcover
Anbieter: Aspen Book Co., Denver, CO, USAAspen Book Co.
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EUR 7,29
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Hardcover. Zustand: Good. Zustand des Schutzumschlags: no jacket visible. Third Edition. This hardcover edition of "Signals and Linear Systems" is in very good condition. The cover shows minimal wear, and the binding remains strong and intact. There is no dust jacket present. The interior pages are clean, with no inscriptions, highlighting, or library markings. Overall, this copy is well-preserved for study or collection.…
Weitere BilderSprache: Englisch
Verlag: John Wiley & Sons, Inc., New York, Chichester, Brisbane, Toronto, 1981
- Hardcover
Anbieter: Aspen Book Co., Denver, CO, USAAspen Book Co.
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EUR 7,41
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Hardcover. Zustand: Acceptable. Zustand des Schutzumschlags: no dust jacket present. Second Edition. The book is a hardcover edition with significant wear on the cover, including scratches and edge wear. The spine shows signs of use, but the binding is intact. There is no dust jacket present. Despite cosmetic flaws, the book is structurally sound and the pages are clean and unmarked. …
Weitere BilderSprache: Englisch
Verlag: John Wiley & Sons, New York, Chichester, Brisbane, Toronto, Singapore, 1986
- Softcover
Anbieter: Aspen Book Co., Denver, CO, USAAspen Book Co.
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EUR 7,75
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Paperback. Zustand: Good. Zustand des Schutzumschlags: unknown (softcover). Revised Edition. The book is in good condition, with the softcover showing minimal wear. There are no inscriptions, markings, or library stamps, ensuring a clean reading experience. The binding is intact, and the pages are free from significant damage, providing a reliable copy for study or collection.…
Weitere BilderSprache: Englisch
Verlag: John Wiley & Sons, Inc., New York, Chichester, Brisbane, Toronto, Singapore, Weinheim, 2000
- Hardcover
Anbieter: Aspen Book Co., Denver, CO, USAAspen Book Co.
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EUR 7,77
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Hardcover. Zustand: Good. Second Edition. The book is a hardcover edition in good condition with no visible dust jacket. The binding is strong and the pages are clean with no inscriptions or library markings. The cover shows minor shelf wear but remains vibrant and intact. unknown (no dust jacket visible).…
Weitere BilderSprache: Englisch
Verlag: John Wiley & Sons, New York, Chichester, Brisbane, Toronto, Singapore, 1976
- Hardcover
Anbieter: Aspen Book Co., Denver, CO, USAAspen Book Co.
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EUR 7,83
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Hardcover. Zustand: Good. Zustand des Schutzumschlags: unknown (no jacket visible). The hardcover is in excellent condition, with minimal wear on the spine and corners. There is no dust jacket visible. The binding is tight, and the pages are clean with no inscriptions or markings. This copy appears well-preserved, maintaining its structural integrity and readability.…
Weitere BilderSprache: Englisch
Verlag: John Wiley & Sons, New York, Chichester, Brisbane, Toronto, Singapore, 1978
- Hardcover
Anbieter: Aspen Book Co., Denver, CO, USAAspen Book Co.
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EUR 7,91
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Hardcover. Zustand: Acceptable. The book is in fair condition, with the dust jacket showing significant wear, including edge wear and discoloration. It is an ex-library copy, with a library sticker on the cover. The binding remains intact, and the pages are clean, though they may exhibit some signs of handling. worn with some edge wear and discoloration.…
Weitere BilderSprache: Englisch
Verlag: John Wiley & Sons, New York, Chichester, Brisbane, Toronto, Singapore, 1986
- Hardcover
Anbieter: Aspen Book Co., Denver, CO, USAAspen Book Co.
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EUR 8,07
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Hardcover. Zustand: Good. no dust jacket present. The book is in good condition with a sturdy hardcover, though it lacks a dust jacket. There is some wear visible on the spine and edges, indicative of gentle use. The binding is solid, and the pages are clean with no inscriptions or library markings.
Weitere BilderSprache: Englisch
Verlag: John Wiley & Sons, New York, Chichester, Brisbane, Toronto, Singapore, 1982
- Hardcover
Anbieter: Aspen Book Co., Denver, CO, USAAspen Book Co.
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EUR 8,15
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Hardcover. Zustand: Good. This hardcover copy of "Digital Telephony" is in excellent condition, with no visible signs of wear on the binding or pages. The green cloth cover is intact and clean, with clear, legible lettering on the spine. There is no dust jacket included. The interior pages are free from inscriptions or markings, maintaining the book?s pristine quality. unknown (no dust jacket visible).…

Sprache: Englisch
Verlag: John Wiley and Sons Ltd, United Kingdom, Chichester, 2010
- Softcover
Anbieter: WorldofBooks, Goring-By-Sea, WS, Vereinigtes KönigreichWorldofBooks
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EUR 2,03
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Paperback. Zustand: Very Good. Learn how to apply NLP to fine-tune life skills, build rapport, enhance communication, and become more persuasive One of the most exciting psychological techniques in use today, neuro-linguistic programming helps you model yourself on those-or, more accurately, the thought processes of those-who are stellar in their fields. Rooted in behavioral psychology of the 1970s, the concepts of NLP are now common to such diverse areas as business, education, sports, health, music and the performing arts-and have been instrumental in helping people change and improve their professional and personal lives. In this handy, informative guide, you will acquire a basic toolkit of NLP techniques, with advice on the NLP approach to goal-setting, as well as insights on how you think, form mental strategies, manage emotional states, and, finally, understand the world. With new content on new code NLP, symbolic modeling, clean language in the workplace and energetic NLP-techniques developed after the first edition Includes updated information throughout and two new chapters: Dipping into Modeling and Making Change Easier Not simply a guide to reprogramming your negative or habitual thoughts, this practical, down-to-earth introduction to NLP is the first step to fulfilling personal and professional ambitions and achieving excellence in every sphere of your life. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…
Weitere BilderSprache: Englisch
Verlag: John Wiley & Sons, Inc., New York, Chichester, Brisbane, Toronto, Singapore, 1973
- Hardcover
Anbieter: Aspen Book Co., Denver, CO, USAAspen Book Co.
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EUR 8,80
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Hardcover. Zustand: Good. The book is in good condition, with a sturdy hardcover and clear text. There is no dust jacket, and the spine is intact with minimal wear. The pages are clean, and there is no evidence of inscriptions or library markings. unknown (no dust jacket visible).

An Introduction to Forensic Genetics
Goodwin, William, and Linacre, Adrian, Dr., and Hadi, Sibte, Dr.
- Softcover
Anbieter: 2Vbooks, Derwood, MD, USA2Vbooks
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EUR 4,32
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Trade paperback. Trade paperback (US). Glued binding. 151 p. Contains: Illustrations. Audience: General/trade. No previous owner's name No bent pages minor highlighting SC 190 Good. Highlighting/underlining.

Sprache: Englisch
Verlag: John Wiley and Sons Ltd, United Kingdom, Chichester, 2011
- Softcover
Anbieter: WorldofBooks, Goring-By-Sea, WS, Vereinigtes KönigreichWorldofBooks
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EUR 2,28
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Paperback. Zustand: Very Good. Examination of the Newborn: An Evidence Based Guide is a practical and comprehensive guide for practitioners to enable them to undertake physical examination of neonates safely and competently. Incorporating the current UK Screening Committee NIPE Standards and Competencies, this book brings into focus what 'good practice' should look like against current national standards. Avaluable resource for midwives, advanced neonatal nurse practitioners, and health visitors, as well as all other health professionals involved in the examination of the newborn, this text covers: * Neonatal examination and history taking * Development of the heart and lungs and transition to extrauterine life. * Cardiovascular and respiratory assessment of the baby * Assessment of the neonatal skin and jaundice * Examination of the eyes head and neck * Examination of the abdomen and genitalia * Abnormalities of the lower extremities including developmental dysplasia of the hip * The dysmorphic infant and common congenital abnormalities * Behavioural issues * Professional issues in practice * Safeguarding Children Examination of the Newborn provides essential reading for all health care professionals who are continually striving to update their knowledge and contribute to the standardisation of care on a national scale. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…

Sprache: Englisch
Verlag: John Wiley and Sons Ltd, United Kingdom, Chichester, 2008
- Softcover
Anbieter: WorldofBooks, Goring-By-Sea, WS, Vereinigtes KönigreichWorldofBooks
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EUR 2,28
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Paperback. Zustand: Very Good. Take your digital photography to the next level by learning how to use Adobe Photoshop Lightroom 2 with Photoshop Lightroom 2 for Dummies! From how to install Lightroom and navigate the Lightroom interface to playing with advanced options like creating slideshows and sharing photos with friends and family, this easy-to-understand guide will walk you through every step. You'll find out all about the Lightroom modules and their functions while understanding the role of the Lightroom catalog, how to care for it, and work with its functions. You will learn everything about working with digital photographs, from distinguishing among various file formats to managing and importing photos. You'll find out how to view, find, organize and develop photos in the library and utilize the digital darkroom. You'll even find out how to work with external editors. After reading this book, you will know how to:* Install and get started with Lightroom* Recognize the role and function of the Lightroom catalog* Manage and save files* View, find, organize, and develop photos in the library* Unleash your creativity with photo editing options* Share and export files to share them with friends and family* Create copies, slideshows, and web galleries Complete with lists of ten resources, ten common problems and solutions, and ten favorite tips and tricks, Photoshop Lightroom 2 For Dummies is your one-stop guide to setting up, working with, and making the most of Photoshop Lightroom for all your digital photography needs. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…

Sprache: Englisch
Verlag: John Wiley and Sons Ltd, United Kingdom, Chichester, 2006
- Softcover
Anbieter: WorldofBooks, Goring-By-Sea, WS, Vereinigtes KönigreichWorldofBooks
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Paperback. Zustand: Very Good. Includes memorable ways to start and finish your speech with a flourish Straightforward advice on making your speeches sparkle With the right preparation even the most nervous speaker can deliver a winning presentation. Public Speaking & Presentations For Dummies shows you how, from drafting your content to honing your tone for a perfect delivery. More confident speakers can find expert advice on getting visual aids right, impromptu speaking, dazzling in roundtables, and much more. Discover how to Organise your speech Conquer your fears Research content effectively Get your body language right Use humour properly Speak to a foreign audience. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…

Sprache: Englisch
Verlag: John Wiley and Sons Ltd, United Kingdom, Chichester, 1995
- Softcover
Anbieter: WorldofBooks, Goring-By-Sea, WS, Vereinigtes KönigreichWorldofBooks
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Paperback. Zustand: Very Good. A guide to more precise identification and intervention with emotionally abused children. Author explores the concept of a damaged child, making it more explicit, more precise. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…

Sprache: Englisch
Verlag: John Wiley and Sons Ltd, United Kingdom, Chichester, 2004
- Softcover
Anbieter: WorldofBooks, Goring-By-Sea, WS, Vereinigtes KönigreichWorldofBooks
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EUR 2,28
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Paperback. Zustand: Very Good. Getting started on your final year psychology research project? Not sure where to look for extra help? Terrified at the prospect? Your Undergraduate Psychology Project: A BPS Guide has been designed with the needs of the student in mind. Packed with hints and tips, and written in a simple, informal style, this 'second supervisor' is designed to ease you further into the world of research. A host of special features allow you the best possible chance of success: * Structured chronologically around planning a project, carrying it out, and then writing it up; * Gives practical advice on how to deal with day-to-day problems such as software failures or uncommunicative interviewees; * Written in consultation with a number of experienced academics and students of psychology. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…

Sprache: Englisch
Verlag: John Wiley and Sons Ltd, United Kingdom, Chichester, 2005
- Softcover
Anbieter: WorldofBooks, Goring-By-Sea, WS, Vereinigtes KönigreichWorldofBooks
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EUR 2,28
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Paperback. Zustand: Very Good. "We all have aspects of ourselves that we would like to change, but many of us believe that a leopard can't change its spots - if that's you, stop there! "Cognitive Behavioural Therapy for Dummies" will help identify unhealthy modes of thinking - such as "a leopard can't change it's spots"! - that have been holding you back from the changes you want. CBT can help whether you're seeking to overcome anxiety and depression, boost self-esteem, lose weight, beat addiction or simply improve your outlook in your professional and personal life.". The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…

Sprache: Englisch
Verlag: John Wiley and Sons Ltd, United Kingdom, Chichester, 2007
- Softcover
Anbieter: WorldofBooks, Goring-By-Sea, WS, Vereinigtes KönigreichWorldofBooks
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EUR 2,32
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Paperback. Zustand: Very Good. If you have a wheat allergy, gluten intolerance, coeliac disease, or just want to enjoy the benefits of a diet free from wheat, barley and rye, then this book is for you. Our expert author team of registered dieticians explain the basics of gluten intolerance and the medical problems associated with it, plus give you practical guidance on how to make the transition to a gluten-free lifestyle. Including over 60 delicious gluten-free recipes and tips on eating out, you can learn to control your food intake wherever you are. Living Gluten-Free For Dummies covers:* Knowing what you can and can't eat* Shopping and deciphering food labels* Coping with a gluten-free lifestyle on a day to day basis* Cooking crowd-pleasing gluten-free meals* Raising healthy gluten-free kids. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…

Sprache: Englisch
Verlag: John Wiley and Sons Ltd, United Kingdom, Chichester, 2007
- Softcover
Anbieter: WorldofBooks, Goring-By-Sea, WS, Vereinigtes KönigreichWorldofBooks
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EUR 2,28
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Paperback. Zustand: Very Good. This brand new edition of the classic introduction to social psychology - the first to be written from a European perspective - has been given a new lease of life. While maintaining its European heritage and comprehensive coverage of the area, the book has been revamped across the board. * Changes to the fourth edition include improved accessibility to students thanks to improved illustrations, more use of colour, and a wider, more approachable format. * Fully integrated, cohesive and uniform chapters, ensured by a rigorous editorial process. * More consistency and conciseness in writing style, structure and coverage. * A host of useful, state-of-the-art pedagogical features that catch the imagination. * A full range of instructor support via the book's accompanying website. * New chapters brought in to reflect changes in the discipline, including first-time coverage of qualitative research. * An even fuller European treatment of the topic, with contributions from social psychologists from across the continent. Combining its traditional academic rigour with a contemporary level of cohesion, accessibility, pedagogy and instructor support, the fourth edition of Introduction to Social Psychology provides the definitive European treatment of social psychology. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…
Weitere BilderSprache: Englisch
Verlag: John Wiley & Sons, New York, Chichester, Brisbane, Toronto, Singapore, 1990
- Hardcover
Anbieter: Aspen Book Co., Denver, CO, USAAspen Book Co.
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EUR 9,08
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Hardcover. Zustand: Good. no jacket present. This hardcover edition is in good condition, with some wear visible on the spine and corners. The absence of a dust jacket does not detract from the book's integrity. The binding remains strong, and the interior pages are clean and unmarked, making it suitable for study and reference.…

Sprache: Englisch
Verlag: John Wiley and Sons Ltd, United Kingdom, Chichester, 2009
- Softcover
Anbieter: WorldofBooks, Goring-By-Sea, WS, Vereinigtes KönigreichWorldofBooks
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EUR 2,28
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Paperback. Zustand: Very Good. The success of the first four editions shows that this book fills a vacuum for readers who wish to learn about the countries of South-East Asia. Recent years have seen a number of important developments all of which are covered here. With the global climate becoming more uncertain and the threat of terrorism spilling over, this book will aid readers' knowledge of this region by addressing its historical past and political future. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…

Sprache: Englisch
Verlag: John Wiley and Sons Ltd, United Kingdom, Chichester, 2011
- Softcover
Anbieter: WorldofBooks, Goring-By-Sea, WS, Vereinigtes KönigreichWorldofBooks
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EUR 2,32
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Paperback. Zustand: Very Good. This leading child development text has been widely acclaimed for its international coverage and its rigorous research-based approach. It begins by introducing the ways in which psychologists study developmental processes before going on to consider all major aspects of development from conception through to adolescence. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…
Weitere BilderSprache: Englisch
Verlag: John Wiley & Sons, A Ronald Press Publication, New York, Chichester, Brisbane, Toronto, 1980
- Hardcover
Anbieter: Aspen Book Co., Denver, CO, USAAspen Book Co.
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EUR 9,15
Versand gratisVersand innerhalb von USAAnzahl: 1 verfügbar
Hardcover. Zustand: Good. The book is in good condition with a sturdy hardcover binding. There is no dust jacket present, and the cover shows minimal wear. The spine and pages are intact, with no signs of damage or inscriptions. This copy is clean and well-preserved, suitable for both collectors and those seeking a reliable reference in real estate accounting and mathematics.…

Sprache: Englisch
Verlag: John Wiley and Sons Ltd, United Kingdom, Chichester, 1991
- Softcover
Anbieter: WorldofBooks, Goring-By-Sea, WS, Vereinigtes KönigreichWorldofBooks
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EUR 2,28
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Paperback. Zustand: Very Good. This work on clinical child psychology discusses the nature of psychological problems and assessment of "causes", biological and prenatal problems as the foundations of childhood problems, clinical interventions and problems related to identity. It also reviews five major clinical problems. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…

Sprache: Englisch
Verlag: John Wiley and Sons Ltd, United Kingdom, Chichester, 2010
- Softcover
Anbieter: WorldofBooks, Goring-By-Sea, WS, Vereinigtes KönigreichWorldofBooks
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EUR 2,28
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Paperback. Zustand: Very Good. Corporate governance is concerned with how a company is directed and controlled and, in particular, with the role of the directorate and the need to ensure that there is an effective framework for accountability of directors to owners. Corporate Governance and Accountability, Third Edition provides readers with an up-to-date summary of the most recent developments in corporate governance. The book provides a full discussion of corporate governance issues and adopts a holistic approach to corporate governance. It provides a full discussion of corporate governance issues, taking the broadest view of the corporate governance agenda, including both theory and practice. The new edition is comprehensively updated and incorporates new codes of practice, policy documents and academic research. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…

Sprache: Englisch
Verlag: John Wiley and Sons Ltd, United Kingdom, Chichester, 2011
- Softcover
Anbieter: WorldofBooks, Goring-By-Sea, WS, Vereinigtes KönigreichWorldofBooks
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EUR 2,28
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Paperback. Zustand: Very Good. Now in its 7 th edition, Marketing Plans is a highly renowned international bestseller. The book has been thoroughly revised, and every chapter has been carefully updated with special attention to the latest developments in marketing. To accomplish this, Professor Malcolm McDonald has been joined in this edition by Professor Hugh Wilson, a leading expert on CRM and multichannel strategy as well as marketing planning. Major changes to this edition include new chapters based on the very latest research on: * Planning for integrated marketing communications and digital marketing * Developing multichannel strategy * Developing the CRM plan * Marketing effectiveness and accountability Marketing Plans is designed as a tool and a user-friendly learning, resource. Every point illustrated by powerful practical examples and made actionable through simple, step-by-step templates and exercises. The book is established as essential reading for all serious professional marketers and students of marketing, from undergraduate and postgraduate to professional courses for bodies such as CIM. Above all it provides a practical, hands-on guide to implementing every single concept included in the text. "It is clearly and powerfully written and is probably the best book on the theory and practice of marketing planning ever written. It is a best-seller in Europe and I strongly recommend the book to anyone with an interest in marketing planning." -Warren J. Keegan, Professor of International Business and Marketing Director, Institute for Global Business Strategy, Pace University, New York "I am extremely impressed by the step lucidity of what is presented." -Dr D. H. Eaton, North Carolina University "A book reaching the quantities sold of Marketing Plans must be a book that is really used. It is not difficult to see why. Malcolm McDonald writes about what to do in marketing and how to do it. Unlike many academic marketing writers, he will never let you forget that marketing ends with -ing." -Kenneth Simmonds, Professor of Marketing and International Business, London Business School "Malcolm McDonald is clearly one of the most respected Professors of Marketing in Europe and the author of a number of outstanding books. The fact that Marketing Plans has been such a massive seller offers testimony of this. McDonald writes with clarity and insight that is becoming increasingly rare today. It is powerful, up to date and has proved that it works. I recommend it to you!" -John D. Ryans, Jr, Bridgestone Professor of International and Professor of International Marketing, Kent State University, Ohio. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…
Weitere BilderSprache: Englisch
Verlag: John Wiley & Sons, Inc., New York, Chichester, Brisbane, Toronto, Singapore, 1977
- Hardcover
Anbieter: Aspen Book Co., Denver, CO, USAAspen Book Co.
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EUR 9,20
Versand gratisVersand innerhalb von USAAnzahl: 1 verfügbar
Hardcover. Zustand: Good. The book is in good condition with a sturdy hardcover binding. There is no dust jacket present, and the cover shows minor wear typical of its age. The pages are clean and free from inscriptions or library markings. This copy is well-preserved, making it suitable for both study and collection.…

Sprache: Englisch
Verlag: John Wiley and Sons Ltd, United Kingdom, Chichester, 2007
- Softcover
Anbieter: WorldofBooks, Goring-By-Sea, WS, Vereinigtes KönigreichWorldofBooks
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Paperback. Zustand: Very Good. "Professor Gronroos presents the most scholarly and provocative examination of services marketing. This book will challenge companies to rethink how they should manage their services in building their competitive strength and profitability. Gronroos continues as one of service marketing's most original and able thinkers." -Philip Kotler, S. C. Johnson Distinguished Professor of International Marketing J.L. Kellogg School of Management, Northwestern University "Christian Gronroos is a globally recognized expert on services management and marketing. His innovative thinking and writing in this book offer fresh insights on this timely topic." -Stephen W. Brown, PhD, Carson Chair, Professor and Executive Director, Center for Services Leadership, W. P. Carey School of Business, Arizona State University "After three decades of contributions to services, Gronroos keeps pioneering the field. In this new edition he recognizes the dramatic changes in the perception of service that are in the making. It is a creative book which does not just list various service issues but adds the author's personal touch to each of them." -Professor Evert Gummesson, Stockholm University School of Business, Sweden This fully updated third edition examines customer management in service competition and focuses on adopting a service logic in marketing. Christian Gronroos explains how to manage any organization as a service business, showing how to move closer to current and future customers. The service logic is all about customer focused management and service management, using current academic research and business practice to make organizations more successful. Topics that have been updated for the new edition include:* Service and relationship perspectives* Service and relationship quality* Service management principles* Profitability and productivity in services* Integrated marketing communication* Relationship communication and branding in services* Internal marketing and service culture* Why and how to transform a product-manufacturing firm into a service business. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…