Getting Disputes Resolved: Designing Systems to Cut the Costs of Conflict (Jossey-bass Management Series)

Ury, William L.

ISBN 10: 1555421253 / ISBN 13: 9781555421250

Verlag: Jossey-Bass, 1988

Beschreibung

Ships in a BOX from Central Missouri! May not include working access code. Will not include dust jacket. Has used sticker(s) and some writing or highlighting. UPS shipping for most packages, (Priority Mail for AK/HI/APO/PO Boxes).

Bestandsnummer des Verkäufers 000218874U

Bibliografische Details

• Titel: Getting Disputes Resolved: Designing Systems to Cut the Costs of Conflict (Jossey-bass Management Series)
• Verlag: Jossey-Bass
• Erscheinungsjahr: 1988
• Sprache: Englisch
• ISBN-10: 1555421253
• ISBN-13: 9781555421250
• Einband: hardcover
• Auflage: 1st Edition.
• Zustand: Good

Über diesen Titel

Inhaltsangabe

The renowned mediator William Ury and his coauthors offer tested guidelines for designing a dispute resolution system to handle conflicts effectively on an ongoing basis. They explain how to diagnose and correct problems in an existing system as well as create and implement a new system where one does not exist. This four-phase process for working with disputants includes specific advice on involving the parties in diagnosing current problems, designing the system, and overcoming opposition to change.