For undergraduate and graduate Quality Management courses.

Understanding quality management through a unifying framework.

Managing Quality is a comprehensive introduction to the field of quality management that presents a supply chain theme as the unifying framework for quality improvement.

The fourth edition has been updated to keep topic coverage on the cutting edge.

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For undergraduate and graduate Quality Management courses. Understanding quality management through a unifying framework. Managing Quality is a comprehensive introduction to the field of quality management that presents a supply chain theme as the unifying framework for quality improvement. The fourth edition has been updated to keep topic coverage on the cutting edge.

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