Service Systems Management and Engineering (Hardcover)
Ching M. Chang
Verkauft von CitiRetail, Stevenage, Vereinigtes Königreich
AbeBooks-Verkäufer seit 29. Juni 2022
Neu - Hardcover
Zustand: Neu
Anzahl: 1 verfügbar
In den Warenkorb legenVerkauft von CitiRetail, Stevenage, Vereinigtes Königreich
AbeBooks-Verkäufer seit 29. Juni 2022
Zustand: Neu
Anzahl: 1 verfügbar
In den Warenkorb legenHardcover. The ultimate instructional guide to achieving success in the service sector Already responsible for employing the bulk of the U.S. workforce, service-providing industries continue to increase their economic dominance. Because of this fact, these companies are looking for talented new service systems engineers to take on strategic and operational challenges. This instructional guide supplies essential tools for career seekers in the service field, including techniques on how to apply scientific, engineering, and business management principles effectively to integrate technology into the workplace. This book provides: Broad-based concepts, skills, and capabilities in twelve categories, which form the "Three-Decker Leadership Architecture," including creative thinking and innovations in services, knowledge management, and globalizationMaterials supplemented and enhanced by a large number of case studies and examplesSkills for successful service engineering and management to create strategic differentiation and operational excellence for service organizationsFocused training on becoming a systems engineer, a critically needed position that, according to a 2009 Moneyline article on the best jobs in America, ranks at the top of the list Service Systems Management and Engineering is not only a valuable addition to a college classroom, but also an extremely handy reference for industry leaders looking to explore the possibilities presented by the expanding service economy, allowing them to better target strategies for greater achievement. Awarded the 2011 Best Book Award by the International Association for Management of Technology (IAMOT) this textbook is devised to help in training future service systems engineers and enable them to become more effective in contributing to the needs in strategic differentiation and operational excellence of service enterprises. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.
Bestandsnummer des Verkäufers 9780470423325
The ultimate instructional guide to achieving success in the service sector
Already responsible for employing the bulk of the U.S. workforce, service-providing industries continue to increase their economic dominance. Because of this fact, these companies are looking for talented new service systems engineers to take on strategic and operational challenges. This instructional guide supplies essential tools for career seekers in the service field, including techniques on how to apply scientific, engineering, and business management principles effectively to integrate technology into the workplace. This book provides:
Service Systems Management and Engineering is not only a valuable addition to a college classroom, but also an extremely handy reference for industry leaders looking to explore the possibilities presented by the expanding service economy, allowing them to better target strategies for greater achievement.
C. M. CHANG is on the faculty of the Department of Industrial and Systems Engineering at the State University of New York at Buffalo in Buffalo, New York.
„Über diesen Titel“ kann sich auf eine andere Ausgabe dieses Titels beziehen.
Orders can be returned within 30 days of receipt.
Please note that titles are dispatched from our US, Canadian or Australian warehouses. Delivery times specified in shipping terms. Orders ship within 2 business days. Delivery to your door then takes 7-14 days.
Bestellmenge | 7 bis 60 Werktage | 7 bis 14 Werktage |
---|---|---|
Erster Artikel | EUR 28.66 | EUR 42.42 |
Die Versandzeiten werden von den Verkäuferinnen und Verkäufern festgelegt. Sie variieren je nach Versanddienstleister und Standort. Sendungen, die den Zoll passieren, können Verzögerungen unterliegen. Eventuell anfallende Abgaben oder Gebühren sind von der Käuferin bzw. dem Käufer zu tragen. Die Verkäuferin bzw. der Verkäufer kann Sie bezüglich zusätzlicher Versandkosten kontaktieren, um einen möglichen Anstieg der Versandkosten für Ihre Artikel auszugleichen.