Software War Stories: Case Studies in Software Management

Hardcover, xviii + 266 pages, NOT ex-library. Printed in the USA. Gentle external wear, pages are clean and bright with unmarked text, free of inscriptions and stamps, firmly bound. Boards show shelfwear, short creases to corners, creases on spine. Published without a dust jacket. -- Contents: 1 Getting Started 2 Industrial Case: Organizing for ERP Within a Large Information Technology Shop [Learning Objectives: Putting Project Management to Work; Setting the Stage: The Three-Headed Dragon; Options, Recommendation, and Reactions during the Transition to ERP; Outcomes and Lessons Learned When Introducing Matrix Management; Exercise: If You Were King, What Organizational Changes Would You Make to Breakdown the Silos?; Summary of Key Points and Lessons Learned] 3 Industrial Case: What is a Reasonable Cost and Schedule for a Telecommunications Project Upgrade? [Learning Objectives: Establishing Realistic Cost and Schedule Goals; Setting the Stage: Can We Do It for the Target Cost?; Options, Recommendations, and Reactions While Striving to Satisfy Key Clients; Outcomes and Lessons Learned Using Incremental Development; Exercise: How Do You Get Your Bosses to Believe Your Estimates?]; 4 Industrial Case: Getting Back on Track Within a Manufacturing Environment [Learning Objectives: Getting Back on Track; Setting the Stage: Recognizing and Addressing the Trouble Signs; Options, Recommendations, and Reactions While Attempting to Restore Order; Outcomes and Lessons Learned Associated with Your Get-Well Plan; Exercise: When Trying to Get a Software Project Back on Track, What Do You Focus On?] 5 Industrial Case: Staff Turnover Having an Impact in Financial Firm [Learning Objectives: Addressing Staffing Issues; Setting the Stage: Understanding the Learning Curve; Options, Recommendations, and Reactions While Building a Modern Test Organization; Outcomes and Lessons Learned While Addressing Test Issues; Exercise: What Nonfinancial Incentives Would You Use to Reduce Staff Turnover?] 6 Industrial Case: Acquiring Software for Pipeline Operations [Learning Objectives: Developing Requirements Using Multidisciplinary Teams; Setting the Stage: How to Avoid Gold Plating and Other Common Maladies; Options, Recommendations, and Reactions When Specifying Requirements; Outcomes and Lessons Learned Relative to the Use of Feature-Based Specifications; Exercise: When Managing Requirements, What Are the Traps to Watch Out For?] 7 Industrial Case: Launching Software Applications Sales on the Internet and Social Media [Learning Objectives: How Do You Transition a Start-Up from R&​D to Doing Business?; Setting the Stage: Capitalizing on the Opportunities; Options, Recommendations, and Reactions as You Get Ready for Your Product Launch; Outcomes and Lessons Learned as Your Product Hits the Street; Exercise: How Do You Satisfy Business and Customer Needs When Selling Software?] 8 Government Case: Managing the Acquisition of a Large Defense Project [Learning Objectives: What to Do When a Contractor Is behind Schedule, over Budget, and Performing Badly; Setting the Stage: Who Do We Blame?; Options, Recommendations, and Reactions Resulting from an Independent Assessment; Outcomes and Lessons Learned When the Truth Is Exposed; Exercise: When Addressing Software Cost and Schedule Problems, How Do You Determine Their Root Causes?] 9 Government Case: Too Much Governance/​Oversight Hinders Progress in Health Care 10 Government Case: New Concepts for Air Traffic Control 11 Government Case: Addressing Cyber Crime on the Internet 12 Academic Case: How Best to Educate Those Entering Industry 13 Academic Case: Research Agendas That Matter to Industry 14 Pulling It All Together; Appendix A Acronyms and Glossary of Key Terms; Appendix B Recommended Readings, References, and Resources; Appendix C Sample Solutions [for chapters 2 through to 13]; Index.