Risky Work Environments: Reappraising Human Work Within Fallible Systems - Hardcover

Béguin, Pascal

Hardcover

ISBN 10: 0754676099 ISBN 13: 9780754676096

Verlag: CRC Press, 2009

Inhaltsangabe

Book by Christine Owen Pascal Bguin and Ger Wackers

Über diesen Titel

Críticas:

'Amidst general theorizing regarding 'risk' as a condition of contemporary society, we are in urgent need of the kind of specific, historically and ethnographically based analyses offered to us in Risky Work Environments. The contributors to this collection bring the sensibilities and insights afforded by a range of current scholarship to a rich body of practical experience, both lived and observed. Rejecting the tired search for "human error", the authors ask instead: What are the dilemmas and contradictions built in to specific, complex sociotechnical systems, and how is it that persons living (with)in those systems come to know and help to mitigate their fallibility? The answers to those questions direct us to new understandings of safety, possible only through deepening and expanding practices of humility and care.' Lucy Suchman, Lancaster University, UK 'A well-managed collection of relevant and knowledgeable voices on a crucial topic in safety today: the human contribution to safety and resilience. This book takes the complexity and humanity of safety seriously, refusing to dumb it down to counting errors, and throws up examples from a whole range of domains to get through to the practitioner who actually needs to do this in real life. A book well worth your time.' Sidney Dekker, Lund University School of Aviation, Sweden 'In 1990, James Reason published his well-known book Human Error. In 2000, the US Institute of Medicine issued its report entitled "To err is human". This book proposes a different approach, focusing on the ways in which humans actively contribute to safety and system performance. A shift in perspective that was indeed needed.' Pierre Falzon, Cnam, Paris, past President of the International Ergonomics Association 'This book takes perfectly into account the multiplicity of ways by which risk analysis, diagnosis and prevention can be approached. The variety of authors' nationalities and specialities makes an original, enriching and stimulating book.' J. Leplat 'Humans have for many years been considered the villains of industrial safety, and as the unreliable element that caused the majority of accidents and incidents. This book tries to correct this gross imbalance by pointing out that humans are not just a liability but that they play a positive role in fallible systems. Given the intransigence of "human error", it is a message that must be repeated often and loudly. The book provides an fresh view on how humans operate in risky environments and how they learn to deal with imperfect systems. The chapters give a comprehensive survey of many relevant theories as well as examples of methods or approaches, all supported by data from the field. The book will be valuable for the researchers and practitioners who want to move in this direction, both as a source of inspiration and as an illustration of how it can be done in practice.' Erik Hollnagel, MINES ParisTech, France 'This outstanding book ...contains a wealth of carefully assembled and edited information on the latest research on risky work environments as well as new valuable insight from earlier research findings.' RoSPA Occupational Safety & Health Journal July 2010

Reseña del editor:

Risky Work Environments provides new insights into the multiple and dynamic trajectories of both near misses and mistakes in complex work environments, based on actual case examples. It also studies the interactions between various activity systems or work practices (design, maintenance, incident investigation, regulation, operation) and their consequences for operational performance. The role of rules and regulations is explored, considering the consequences of deviations and the limitations of enforced compliance. Further, the book explains how to search for, think about and act on information about vulnerability, near misses and mistakes in a way that emphasizes accountability in ways that are not punitive but instead responsible, innovative and provide opportunities for learning. Writing from different disciplines and theoretical perspectives, the contributors analyse working in risky environments which include air traffic control, offshore mining, chemical plants, neo-natal intensive care units, ship piloting and emergency call dispatch centres. In each chapter the authors present rich empirical data and their analyses illustrate a variety of ways in which, despite imperfect systems, safety and resilience is created in human action. In the chapters where the focus is on error or mistakes, the analysis undertaken reveals the logic of actions undertaken at the time as well as their constraints. The contributors are all active researchers within their disciplines and come from Australia, Finland, France, Norway and the Netherlands. The book will be of direct interest to safety scientists, researchers and scientists, as well as human factors practitioners working in complex technological systems.

Über diese Auflage

• Verlag: CRC Press
• Erscheinungsdatum: 2009
• ISBN 10: 0754676099
• ISBN 13: 9780754676096
• Einband: Tapa dura
• Auflage: 1
• Anzahl der Seiten: 226
• Herausgeber: Owen Christine