100 Methods for Total Quality Management

Kanji, Gopal K.; Asher, Mike

ISBN 10: 0803977476 / ISBN 13: 9780803977471

Verlag: SAGE Publications Ltd, 1996

Beschreibung

Unread book in perfect condition. Bestandsnummer des Verkäufers 5626566

Bibliografische Details

Titel: 100 Methods for Total Quality Management

Verlag: SAGE Publications Ltd

Erscheinungsdatum: 1996

Einband: Softcover

Zustand: As New

Über diesen Titel

Inhaltsangabe:

Book by Kanji Gopal K Asher Mike

Reseña del editor:

From force field analysis to `zero defects', from `brainstorming' to the Deming Wheel, this volume meets the need for a short, accessible reference to the 100 most frequently adopted methods for implementing total quality management.

Central to the book is a broad interpretation of TQM - the methods addressed are relevant to all those interested in using explicit tools, qualitative and quantitative, to assist problem-solving, analysis and evaluation in the management process. After an introduction briefly outlining the basic principles of TQM, the bulk of the book then provides clear, concise outlines of the 100 methods. It describes their purpose, application - `how to use' - and benefits, with examples. A classification of the methods is also provided, utilizing the broad schema's of: management methods, idea generation, data collection and analysis.