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The central theme of the sixth edition is meeting and exceeding customer expectations by integrating a customer first theme into each of the basic management concepts. The new edition also discusses the contemporary management issues of quality, ethics, global applications, leadership, and diversity.
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- VerlagSouth-Western
- Erscheinungsdatum1997
- ISBN 10 0538844965
- ISBN 13 9780538844963
- EinbandTapa dura
- Anzahl der Seiten880
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Management: Meeting and Exceeding Customer Expectations
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Management: Meeting and Exceeding Customer Expectations
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Management: Meeting and Exceeding Customer Expectations
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Zustand: Good. **STOCK PHOTOS AND CATALOG INFO MAY VARY FROM ACTUAL BOOK, PLEASE REFER TO SELLER PHOTOS AND ITEM DESCRIPTION FOR MOST ACCURATE INFORMATION. THE SELLER PHOTO SHOWS THE EXACT COPY YOU WILL RECEIVE** This is a used book in GOOD condition. May have minor defects such as wearing to outside cover, a name written on inside cover, or a few notations throughout. Hardcover edition. Bestandsnummer des Verkäufers 5D6W920002Z8_ns
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Management: Meeting and Exceeding Customer Expectations
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Zustand: Very Good. Very Good condition. 6th edition. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included. NOT AVAILABLE FOR SHIPMENT OUTSIDE OF THE UNITED STATES. Bestandsnummer des Verkäufers K10B-00369
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Management: Meeting and Exceeding Customer Expectations
Verlag:
South-Western College Publishing, Cincinnati, OH, 1997
ISBN 10: 0538844965
ISBN 13: 9780538844963
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Management: Meeting and Exceeding Customer Expectations
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Zustand: Good. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] [ Edition: sixth ] Publisher: South-Western Educational Publishing Pub Date: 2/5/1997 Binding: Hardcover Pages: 880 sixth edition. Bestandsnummer des Verkäufers 6638912
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Management: Meeting and Exceeding Customer Expectations
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Management: Meeting and Exceeding Customer Expectations
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