The Organization Design Practitioner: Building Operating Models That Deliver - Hardcover

Kesler, Greg; Kates, Amy

Hardcover

ISBN 10: 1394427026 ISBN 13: 9781394427024

Verlag: Wiley, 2026

Inhaltsangabe

The definitive field guide for organization design practitioners―where decades of proven methodology meet the tools and insights needed to lead transformation in today's complex world.

The Organization Design Practitioner: Building Operating Models That Deliver is the new book from two of the best-known thinkers in the field of organization design, providing practitioners with a well-tested methodology and a fresh set of accompanying tools for navigating today’s business challenges.

Greg Kesler and Amy Kates are operating model authorities who have advanced Jay Galbraith's foundational theory connecting all design elements of an organization to its strategy. This capstone to their careers brings to the topic the wisdom of more than 60 combined years of experience working with many of the best global companies in the world.

In this fifth book together, they speak directly to the organization design practitioner with a clear and practical narrative, rooted in their consulting, writing, and teaching experience. Amy and Greg share the Five Milestone design process, used in hundreds of companies today, where they have trained more than 5,000 practitioners in the Kates Kesler methodology.

Readers will find:

• Guidance on how to create designs that are built to deliver the benefits of both scale and agility.
• Insights into becoming a trusted advisor at every step of the design process.
• Methods for integrating AI tools to accelerate and augment design work, while preserving human judgment.
• Ways to engage leadership teams that result in more effective activation of the new operating model.
• A roadmap to develop the skills and impact needed by today’s organization design practitioner.

 

The book includes a robust appendix that delivers more than 75 frameworks and tools that the authors have found most useful in their work, whether at the enterprise business unit, geographic region, or function level. All of the tools will be available electronically to those who purchase the book, a valuable benefit for both the seasoned and the aspiring practitioner.

An essential resource for organization design practitioners, organization development professionals, and HR leaders, this new book equips both internal and external consultants with the human-centered strategies needed to transform organizations in an era of unprecedented complexity.

Über diesen Titel

Über die Autorin bzw. den Autor

GREG KESLER is a leading consultant, author, and educator in the field of global organization design. Greg has worked with the leaders of scores of successful multinational companies over decades, co-creating a methodology and practice that became the standard for rigorous organization design. He has co-written four previous books on the topic.

AMY KATES is an independent organization design advisor to CEOs and senior executives at companies and nonprofits at all stages of growth. She has a passion for teaching and coaching the next generation of designers and is globally recognized for developing Jay Galbraith’s foundational work into the standard tool kit used by the profession today.

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Praise for The Organization Design Practitioner

“Greg and Amy have shaped how a generation of leaders think about organization design. Their methodology became the backbone of how Accenture’s strategists partner with clients on operating models, and in this book they extend it for an era in which AI is reshaping how every company operates. The result is a masterclass from two practitioners who continue to set the standard in the field.”
―JULIE SWEET, Chair and CEO, Accenture

“Organization practitioners master how to shape organizations that impact how we think, act, and feel. Drawing on decades of experience, Greg and Amy masterfully lay out milestones and practices to design organizational operating models. Their comprehensive and pragmatic insights will become the blueprint for organization design in today’s work world.”
―DAVE ULRICH, Rensis Likert Professor Emeritus, University of Michigan and Partner, The RBL Group

“Greg and Amy have long been the uncontested north stars for my generation of organizational designers. This is the resource I wish I’d had in my early days―a distillation of hard-won wisdom that saves years of trial and error. As AI begins to rewrite the physics of how we scale organizations, this is the grounded playbook we need to navigate the disruptive shifts of the coming decade.”
―MARTIN GONZALEZ, Head of Organizational AI Research, Google DeepMind and bestselling author of The Bonfire Moment

“Amy Kates and Greg Kesler have created the definitive standard for the field of organization design. This book is both a practitioner’s guide and a strategic compass―essential reading for any leader serious about designing organizations that perform.”
―ANNE ERNI, Chief People Officer, Audible, Inc.

“In the age of AI, organizational design has moved from a specialized capability to an essential skill for every HR leader. The Organization Design Practitioner by Amy Kates and Greg Kesler delivers exactly what the moment demands: a clear, practical playbook for designing organizations that create value at scale. This is the definitive guide our profession has been waiting for.”
―JP ELLIOTT, Founder, Future of HR and Host, Future of HR podcast

Aus dem Klappentext

The Organization Design Practitioner delivers the frameworks and tools practitioners need to make design decisions that drive results in an era of global trade uncertainty, AI disruption, and workforce transformation. Greg Kesler and Amy Kates, co-founders of Kates Kesler Organization Consulting and trusted C-suite advisors across more than 300 companies, draw on decades of work with executives at Microsoft, Nike, PepsiCo, Google, and many other global companies to update and expand their proven methodology, clarifying what is really new and what remains lasting in the work of organization design.

This new look at organization strategy equips practitioners with sophisticated methods for navigating dynamic organizational systems while leveraging new technological tools. Rather than reducing design decisions to algorithms, Kesler and Kates emphasize the uniquely human skill sets―judgment, trust-centered engagement, and strategic thinking―that remain irreplaceable. Their approach, adopted by thousands of professionals, including large consulting firm strategists around the world, connects rigorous analytical frameworks with the practical realities of leading large-scale organizational transformation.

Inside the book are tools and techniques refined through the authors’ ongoing work, including Accenture’s Luminary Program and their independent advisory practice. The book reflects the continued evolution of Jay Galbraith’s foundational organization design theories, which Kates and Kesler have carried forward and advanced since 2010. Their methodology integrates operating model design with human-centered strategies.

Written for organization design practitioners, organization development professionals, and HR leaders, this reliable resource provides both internal and external consultants with the guidance to transform organizations facing unprecedented complexity. Whether restructuring a global operating model or aligning teams around new capabilities, this book delivers the decision-making frameworks that connect design choices directly to business outcomes.

Details zur Ausgabe

• Verlag: Wiley
• Erscheinungsdatum: 2026
• Sprache: Englisch
• ISBN 10: 1394427026
• ISBN 13: 9781394427024
• Einband: Gebundene Ausgabe
• Auflage: 1
• Anzahl der Seiten: 336
• Kontakt zum Hersteller: Wiley-VCH GmbH; product_safety@wiley.com; ; Boschstrasse 12; Weinheim; 69469; Deutschland