The number one reason cited in exit interviews for an employee quitting is "my manager." Most managers and executives not only aren't aware of this obvious problem, but probably wouldn't know what to do about it if they did.
Today's employees do not respond to the old hands-on, militaristic management styles. They are highly independent, individual professionals with their own fully developed ideas. Leaders and managers who try to micro-manage them will inevitably confront wide-spread disgruntlement, absenteeism, and turnover...and increase their own and their employees' stress levels.
In The Hands-Off Manager, Chandler and Black offer a new vision for all managers. With stories, examples, and vibrant activities for the reader to practice, this book shows any manager--new or seasoned--how to coach and mentor employees rather than hover over their shoulders and goad them into action. In this system, each employee's strengths are honored and honed in a climate of partnership and mutual goal-setting.
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Since the publication of the first edition of Reinventing Yourself two decades ago, Steve Chandler has trained more than 30 Fortune 500 companies in communication, personal motivation and leadership. He has been a guest faculty member at the University of Santa Monica, teaching their Soul-Centered Professional Coaching program. Steve has authored two dozen books that have been translated into more than 30 foreign language editions, including the best-selling 100 Ways to Motivate Others and 100 Ways to Motivate Yourself. He is also the founder of the Coaching Prosperity School, which for more than a decade has taught and trained life and business coaches from around the world.
Duane Black is the executive vice president and chief operating officer of SunCor Developments, where he oversees 150 employees and more than 150,000 acres of current and future housing developments.
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