Management and the Worker: An Account of a Research Program Conducted by the Western Electric Company, Hawthorne Works, Chicago - Softcover
Inhaltsangabe
Understanding how personal life shapes productivity and workplace harmony In this work, the author examines how workers’ personal preoccupations and histories influence their behavior on the job. It argues that management should study human situations explicitly, not just rely on intuition, and it shows how interviews uncover the hidden links between personal lives and work performance. The book draws on detailed interview data and classroom-like observations to explore how complaints, morale, and output relate to each worker’s unique background. It also discusses the limits of psychopathology as an explanatory tool, and why a broader view of social relations inside the plant matters for steady performance. - Learn how personal situations can affect output and how management can recognize patterns without overstepping boundaries. - See how interview techniques reveal the links between work conditions, preoccupations, and morale. - Understand why maintaining equilibrium in the workplace involves considering both formal structure and informal social ties. - Discover the idea that explicit, teachable skills in diagnosing human situations can improve personnel administration. Ideal for readers of management who want a practical lens on how human factors influence organizational effectiveness.
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