Managers in contemporary workplaces face a significant burden of dealing with conflict, spending a considerable portion of their time, ranging from nine to fifteen weeks annually, on resolving disputes. The dynamic landscape of the modern workplace has given rise to novel challenges in maintaining harmony and handling disagreements effectively. In today's diverse and multicultural work environments, conflicts have become inevitable, making the skill of proficient conflict management and resolution a critical talent for success.
Against the backdrop of the Digital Era, authors Bhawana Bhardwaj and Dipanker Sharma delve into the multifaceted aspects of conflicts, encompassing their various manifestations and approaches to resolution, while exploring the implications of remote working arrangements and the integration of mixed workforces on the complexity of conflict resolution. The authors also explore the transformative role of Artificial Intelligence (AI) in the conflict resolution domain. As AI technologies continue to permeate various aspects of our lives, understanding its impact on dispute settlement has become paramount. This book provides insightful discussions on how AI can both aid and complicate the conflict resolution process, offering readers a nuanced perspective on the intersection of technology and human conflict management.
In addition to examining AI's role, the book places a strong emphasis on the bargaining process and its significance in achieving lasting resolutions. Written with a diverse readership in mind, this monograph caters to students, educators, researchers, managers, and policymakers alike.
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Dr. Bhawana Bhardwaj is Assistant Professor, School of Commerce and Management Studies, Central University of Himachal Pradesh, Dharmshala.
Dr. Dipanker Sharma is Professor and Head, School of Commerce and Management Studies, Central University of Himachal Pradesh, Dharmshala.
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Hardback. Zustand: New. In today's diverse and multicultural work environments, conflicts have become inevitable. Managers in contemporary workplaces face significant challenges of dealing with conflict. They spend a considerable portion of their time, ranging from nine to fifteen weeks annually, on resolving disputes. The dynamic landscape of the modern workplace has given rise to novel and unusual challenges in maintaining harmony and handling disagreements effectively. This makes the skill of conflict management and negotiation a critical talent for success.Against the milieu of the Digital Era, authors Bhawana Bhardwaj and Dipanker Sharma delve into the multifaceted aspects of conflicts, encompassing their various manifestations and approaches to resolution, while exploring the implications of advanced technology and the integration of mixed workforces on the complexity of conflict resolution. In the era of digitalization, there has been a significant drift in the management practices where negotiations are now managed online and through several AI tools. The discourse on using contemporary tools like NSS (Negotiation Support System) will benefit and enable the readers to fine-tune with this changing paradigm. The authors also explore the transformative role of Artificial Intelligence (AI) in the conflict resolution domain. The Book delve into the proactive approaches to conflict resolution by reframing conflict as a normal and potentially beneficial phenomenon.Written with a diverse readership in mind, this monograph caters to students, educators, researchers, managers, and policymakers alike. Bestandsnummer des Verkäufers LU-9781837979721
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