Concentrating on the practical aspects of developing personal assertiveness, this work aims to illustrate how individuals can develop a keener sense of personal responsibility and take a firmer line in decisions which affect them. The book covers preparation, basic assertive/aggressive behaviour, body language and voice, criticism and compliments, stress management and saying "no". It is illustrated throughout with cartoons.
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Paddy O'Brien is an experienced training consultant who specialises in assertiveness, stress management and personal safety skills. She is also the author of the highly successful Positive Management (Nicholas Brealey).
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Anbieter: Book Alley, Pasadena, CA, USA
paperback. Zustand: Very Good. Bestandsnummer des Verkäufers mon0000732935
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