Book by Freemantle David
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Based on an in-depth study of companies across 19 countries, this is a guide to making customers like your company more by adding emotional value to your front-line employees, that is, by developing their emotional connection, integrity and creativity.
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Zustand: Very Good. 1634904161. 1/1/0001 12:00:00 AM. Bestandsnummer des Verkäufers U9781857882018
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Hardcover. Zustand: Very Good. What Customers Like About You: Adding Emotional Value for Service Excellence and Competitive Advantage This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Bestandsnummer des Verkäufers 7719-9781857882018
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Anbieter: Antiquariat Buchhandel Daniel Viertel, Diez, Deutschland
Zustand: Sehr gut. 304 Seiten in gutem Zustand 15140 ISBN 9781857882018 Sprache: Englisch Gewicht in Gramm: 540 16,3 x 2,7 x 23,6 cm, Gebundene Ausgabe. Bestandsnummer des Verkäufers 2337769
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