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Five Stars: Creating a Culture of Customer Service in Schools (Principal Leadership, School Improvement, Student Engagement, Family Partnerships) - Softcover
Inhaltsangabe
Schools thrive when people feel valued. Author Nathaniel Provencio has experienced this firsthand. In his book, he shows educators how to build a five-star culture grounded in trust, connection, and service. Through powerful stories and practical leadership guidance, this book helps strengthen school culture and belonging for staff, students, and families. Learn how small, intentional shifts create lasting impact across the school community.
K-12 administrators will:
- Understand emotional intelligence and its impact on school culture, relationships, and trust
- Engage students, staff, and families in meaningful ways that foster connection and shared ownership
- Create a culture of service where students, staff, and families feel valued and supported
- Align leadership practices and school systems with the mission, vision, and values of the school
- Feel confident navigating conflict, difficult conversations, and emotionally charged situations
Contents:
Introduction: Searching for Five-Star Excellence
Chapter 1: Follow a Path to a Five-Star School
Chapter 2: Elevate Your Awareness
Chapter 3: Excite Their Experience
Chapter 4: Honor Your People
Chapter 5: Commit to Cohesion
Chapter 6: Serve the Physical Spaces
Chapter 7: Seek the Feedback
Chapter 8: De-Escalate With Dignity
Chapter 9: Amplify the Empowerment
Epilogue: Putting It All Together
References and Resources
Index
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Five Stars (Paperback)
Anbieter: Grand Eagle Retail, Bensenville, IL, USA
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Paperback. Zustand: new. Paperback. Schools thrive when people feel valued. Author Nathaniel Provencio has experienced this firsthand. In his book, he shows educators how to build a five-star culture grounded in trust, connection, and service. Through powerful stories and practical leadership guidance, this book helps strengthen school culture and belonging for staff, students, and families. Learn how small, intentional shifts create lasting impact across the school community. K-12 administrators will: Understand emotional intelligence and its impact on school culture, relationships, and trustEngage students, staff, and families in meaningful ways that foster connection and shared ownershipCreate a culture of service where students, staff, and families feel valued and supportedAlign leadership practices and school systems with the mission, vision, and values of the schoolFeel confident navigating conflict, difficult conversations, and emotionally charged situationsContents: Introduction: Searching for Five-Star Excellence Chapter 1: Follow a Path to a Five-Star School Chapter 2: Elevate Your Awareness Chapter 3: Excite Their Experience Chapter 4: Honor Your People Chapter 5: Commit to Cohesion Chapter 6: Serve the Physical Spaces Chapter 7: Seek the Feedback Chapter 8: De-Escalate With Dignity Chapter 9: Amplify the Empowerment Epilogue: Putting It All Together References and Resources Index Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Bestandsnummer des Verkäufers 9798893741629
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Five Stars: Creating a Culture of Customer Service in Schools (Principal Leadership, School Improvement, Student Engagement, Family Partnerships)
Anbieter: California Books, Miami, FL, USA
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Zustand: New. Bestandsnummer des Verkäufers I-9798893741629
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Five Stars : Creating a Culture of Customer Service in Schools (Principal Leadership, School Improvement, Student Engagement, Family Partnerships)
Anbieter: AHA-BUCH GmbH, Einbeck, Deutschland
Verkäuferbewertung 5 von 5 Sternen
Taschenbuch. Zustand: Neu. Neuware - Schools thrive when people feel valued. Author Nathaniel Provencio has experienced this firsthand. In his book, he shows educators how to build a five-star culture grounded in trust, connection, and service. Through powerful stories and practical leadership guidance, this book helps strengthen school culture and belonging for staff, students, and families. Learn how small, intentional shifts create lasting impact across the school community. K-12 administrators will: - Understand emotional intelligence and its impact on school culture, relationships, and trust - Engage students, staff, and families in meaningful ways that foster connection and shared ownership - Create a culture of service where students, staff, and families feel valued and supported - Align leadership practices and school systems with the mission, vision, and values of the school - Feel confident navigating conflict, difficult conversations, and emotionally charged situations Contents: Introduction: Searching for Five-Star Excellence Chapter 1: Follow a Path to a Five-Star School Chapter 2: Elevate Your Awareness Chapter 3: Excite Their Experience Chapter 4: Honor Your People Chapter 5: Commit to Cohesion Chapter 6: Serve the Physical Spaces Chapter 7: Seek the Feedback Chapter 8: De-Escalate With Dignity Chapter 9: Amplify the Empowerment Epilogue: Putting It All Together References and Resources Index. Bestandsnummer des Verkäufers 9798893741629
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Five Stars (Paperback)
Anbieter: AussieBookSeller, Truganina, VIC, Australien
Verkäuferbewertung 5 von 5 Sternen
Paperback. Zustand: new. Paperback. Schools thrive when people feel valued. Author Nathaniel Provencio has experienced this firsthand. In his book, he shows educators how to build a five-star culture grounded in trust, connection, and service. Through powerful stories and practical leadership guidance, this book helps strengthen school culture and belonging for staff, students, and families. Learn how small, intentional shifts create lasting impact across the school community. K-12 administrators will: Understand emotional intelligence and its impact on school culture, relationships, and trustEngage students, staff, and families in meaningful ways that foster connection and shared ownershipCreate a culture of service where students, staff, and families feel valued and supportedAlign leadership practices and school systems with the mission, vision, and values of the schoolFeel confident navigating conflict, difficult conversations, and emotionally charged situationsContents: Introduction: Searching for Five-Star Excellence Chapter 1: Follow a Path to a Five-Star School Chapter 2: Elevate Your Awareness Chapter 3: Excite Their Experience Chapter 4: Honor Your People Chapter 5: Commit to Cohesion Chapter 6: Serve the Physical Spaces Chapter 7: Seek the Feedback Chapter 8: De-Escalate With Dignity Chapter 9: Amplify the Empowerment Epilogue: Putting It All Together References and Resources Index Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability. Bestandsnummer des Verkäufers 9798893741629
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