Assertiveness at Work : A Practical Guide to Handling Awkward Situations

Back, Ken, Back, Kate

ISBN 10: 0077095332 / ISBN 13: 9780077095338

Verlag: McGraw-Hill Education, 1999

Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Bestandsnummer des Verkäufers GRP62089247

Inhaltsangabe:

This is a self-training assertiveness book that meets the needs of managers by applying itself to familiar work situations. The authors offer guidance on developing assertiveness in a way that minimises conflict and stress and optimises management effectiveness. This new edition combines the practical approach of the best-selling second edition with new sections on being assertive upwards, negotiating assertively, and how assertion can help during times of change.

Über die Autorin bzw. den Autor: Ken and Kate Back are the founders and directors of Ken and Kate Back Limited which specialises in assertiveness training for people at work. They have brought together their extensive training experience to produce videos and articles on assertiveness, and have also appeared on television programmes to promote assertiveness in the workplace.

Bibliografische Details

Titel: Assertiveness at Work : A Practical Guide to...
Verlag: McGraw-Hill Education
Erscheinungsdatum: 1999
Einband: Softcover
Zustand: Very Good
Auflage: 3rd.