The Celebrity Experience: Insider Secrets to Delivering Red Carpet Customer Service

Cutting, Donna

ISBN 10: 0470174013 / ISBN 13: 9780470174012

Verlag: Wiley, 2008

Very Good condition. Good dust jacket. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp. Bestandsnummer des Verkäufers E16A-02880

Inhaltsangabe:

The Celebrity Experience combines the best practices of the business world with those of the celebrity world to create a practical and proactive guide for anyone who wants to bring their business’s internal and external customer service to the level of star treatment. Based on the unique ways celebrities are treated, the book shares techniques you can use to treat your customers to a red-carpet experience, guaranteeing repeat business and stellar word of mouth.

Über die Autorin bzw. den Autor:

Donna Cutting speaks, consults, and writes on the topics of employee engagement and customer service. She spent almost two decades managing creative programs and leading employee morale initiatives in the healthcare field. A member of the National Speakers Association, she frequently delivers presentations to large corporate clients such as American Express Corporate Travel, GTE Federal Credit Union, the Society for Human Resource Management, and the American Hospital Association.

Bibliografische Details

Titel: The Celebrity Experience: Insider Secrets to...
Verlag: Wiley
Erscheinungsdatum: 2008
Einband: Hardcover
Zustand: Very Good
Zustand des Schutzumschlags: Schutzumschlag