Freedom from Command and Control: Rethinking Management for Lean Service

Seddon, John

ISBN 10: 1563273276 / ISBN 13: 9781563273278

Verlag: Productivity Press, 2005

Beschreibung

Like New.

Bestandsnummer des Verkäufers ERICA78715632732766

Bibliografische Details

• Titel: Freedom from Command and Control: Rethinking Management for Lean Service
• Verlag: Productivity Press
• Erscheinungsjahr: 2005
• Sprache: Englisch
• ISBN-10: 1563273276
• ISBN-13: 9781563273278
• Einband: Hardcover
• Zustand: Like New
• Buchtyp: book

Über diesen Titel

Inhaltsangabe

"Command and Control is failing us. There is a better way to design and manage work - a better way to make work work - but it remains unknown to the vast majority of managers."

An adherent of the Toyota Production System, John Seddon explains how traditional top-down decision making within service organizations leads to managers

Über die Autorin bzw. den Autor

John Seddon