Implementing Service And Support Management Processes: A.

Carrie Higday-Kalmanowitz

ISBN 10: 9077212434 / ISBN 13: 9789077212431

Verlag: Van Haren Pub, 2005

Beschreibung

Bestandsnummer des Verkäufers 26358145467

Bibliografische Details

• Titel: Implementing Service And Support Management Processes: A.
• Verlag: Van Haren Pub
• Erscheinungsjahr: 2005
• Sprache: Englisch
• ISBN-10: 9077212434
• ISBN-13: 9789077212431
• Einband: Softcover
• Zustand: New

Über diesen Titel

Inhaltsangabe

Book by Carrie HigdayKalmanowitz

Reseña del editor

This title looks at the processes of implementing and improving Service Support Centres. It fills a gap left by many standards in that it is process rather than component oriented. It is a practical guide to implementing many of the standards now being adopted by the marketplace.