Quality Management for Organizational Excellence: Introduction to Total Quality (7th International Edition)

David L. Goetsch; Stanley Davis

ISBN 10: 013255898X / ISBN 13: 9780132558983

Verlag: Pearson, 2012

Beschreibung

Brand New International Edition textbook. Some book may show sales disclaimer such as "Not for Sale or Restricted in US" on the cover page but it is absolutely legal to use in US or Canada. Ship from Multiple Locations, including Asia , Hong Kong ,Taiwan , US or Canada depend on stock location.

Bestandsnummer des Verkäufers 000299

Bibliografische Details

• Titel: Quality Management for Organizational Excellence: Introduction to Total Quality (7th International Edition)
• Verlag: Pearson
• Erscheinungsjahr: 2012
• Sprache: Englisch
• ISBN-10: 013255898X
• ISBN-13: 9780132558983
• Einband: Soft cover
• Auflage: Internationale Ausgabe
• Zustand: New

Über diesen Titel

Inhaltsangabe

This practical, student-focused text shows how to focus all of an organization’s resources on continuous and simultaneous improvement of quality and productivity ― thereby continually improving both performance and competitiveness. QUALITY MANAGEMENT FOR ORGANIZATIONAL EXCELLENCE: INTRODUCTION TO TOTAL QUALITY, 7/e coherently addresses all elements of quality management, including Lean, Six Sigma, Lean Six Sigma, and many topics that competitive books overlook (e.g., peak performance, partnering, manufacturing networks, culture, and crucial “people” aspects of quality). Direct and straightforward, it links “big picture” theories and principles to detailed real-world strategies and techniques. Throughout, critical thinking activities, discussion assignments, and research links promote deeper thinking and further exploration. This edition adds all-new cases, plus new information on topics ranging from supervision to certification, QFD and SPC to benchmarking and JIT.

Über die Autorin bzw. den Autor

David Goetsch, Ph.D., was recognized as Technical Instructor of the Year by the U.S. Department of Education in 1984. In 1986, he was honored as Technical Educator of the Year by the Florida Vocational Association. A member of the American Management Association, the Florida Association of Community Colleges, and the American Society for Quality, Goetsch currently serves as vice president and professor emeritus at Northwest Florida State College.