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  • Sprache: Englisch

    Verlag: Star Bright Books, 2007

    1595721088 / 9781595721082

    • Hardcover

    Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)

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    EUR 3,22

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    Anzahl: 1 verfügbar

    Zustand: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

  • Sprache: Englisch

    Verlag: Createspace Independent Publishing Platform, 2017

    1542732387 / 9781542732383

    • Softcover

    Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)

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    Paperback. Zustand: Good. This is the kind of book that you don't read once; you read it forever.-Jay Baer, president of Convince and Convert and author of>Hug Your Haters: How to Embrace Complaints and Keep Your Customers Social media has changed customer service forever. It has shifted power from brands to consumers, requiring a different way of thinking about customer engagement. Dan Gingiss has interviewed dozens of business leaders on his podcast, Focus on Customer Service. From those conversations and his own real-world experience at multiple Fortune 300 companies, Gingiss has developed a series of best practices called 8 Steps to Winning at Social Customer Care. Learn how to: navigate social media's growing role in the overall customer experience develop your own Social Customer Care Philosophy decide which technology provider fits with your company recruit and train a stellar team of social customer service agents establish a scalable process, including crisis management and proactive customer service integrate Social Customer Care with the rest of your business Gingiss gives you an invaluable glimpse at how top brands are winning at customer service in social media, and provides the tools for you to do the same at your company.…

  • Sprache: Englisch

    Verlag: Tyndale House Publishers, 1998

    0842308687 / 9780842308687

    • Softcover

    Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)

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    Paperback. Zustand: Good.

  • Sprache: Englisch

    Verlag: Baker Publishing Group, 1991

    1556612176 / 9781556612176

    • Softcover

    Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)

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    Paperback. Zustand: Good. Lexi's boyfriend Todd has everything going for him--he's athletic, handsome, smart and very personable. Then comes a serious injury during a football game . . . and suddenly he is paralyzed, and may never walk again. Todd feels like he's lost everything, but through Lexi's encouragement and his own faith he discovers the real value of living.…

  • Sprache: Englisch

    Verlag: Baker Publishing Group, 1993

    1556613296 / 9781556613296

    • Softcover

    Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)

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    Paperback. Zustand: Very Good. Lexi investigates the strange behaviour of the new mechanic at her friend Todd's brother's garage, a good worker who objects to studying technical manuals.

  • Sprache: Englisch

    Verlag: Troll Communications Llc, 1986

    081670595X / 9780816705955

    • Softcover

    Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)

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    Zustand: Acceptable. Item in acceptable condition! Textbooks may not include supplemental items i.e. CDs, access codes etc. Baer, Mary Alice (illustrator).

  • Sprache: Englisch

    Verlag: Troll Communications Llc, 1986

    081670595X / 9780816705955

    • Softcover

    Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)

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    Zustand: Good. Item in good condition and has highlighting/writing on text. Used texts may not contain supplemental items such as CDs, info-trac etc. Baer, Mary Alice (illustrator).

  • Sprache: Englisch

    Verlag: Baker Publishing Group, 1990

    1556611285 / 9781556611285

    • Softcover

    Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)

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    Paperback. Zustand: Good.

  • Sprache: Englisch

    Verlag: Baker Publishing Group, 1993

    1556613296 / 9781556613296

    • Softcover

    Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)

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    Paperback. Zustand: Fair. Lexi investigates the strange behaviour of the new mechanic at her friend Todd's brother's garage, a good worker who objects to studying technical manuals.

  • Sprache: Englisch

    Verlag: Tyndale House Publishers, 2001

    0842319247 / 9780842319249

    • Softcover

    Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)

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    Zustand: Gebraucht - Gut

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    Zustand: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

  • Sprache: Englisch

    Verlag: Bethany House Pub, 1995

    155661389X / 9781556613890

    • Softcover

    Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)

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    Zustand: Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

  • Sprache: Englisch

    Verlag: Star Bright Books, 2014

    1595726624 / 9781595726629

    • Softcover

    Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)

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    Zustand: Neu

    EUR 3,22

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    Zustand: New. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc. Teis, Kyra (illustrator).

  • Sprache: Englisch

    Verlag: Amulet Books, 2017

    1419723022 / 9781419723025

    • Hardcover

    Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)

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    Zustand: Gebraucht - Gut

    EUR 3,22

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    Zustand: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

  • Sprache: Englisch

    Verlag: Createspace Independent Publishing Platform, 2017

    1542732387 / 9781542732383

    • Softcover

    Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)

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    Paperback. Zustand: Very Good. This is the kind of book that you don't read once; you read it forever.-Jay Baer, president of Convince and Convert and author of>Hug Your Haters: How to Embrace Complaints and Keep Your Customers Social media has changed customer service forever. It has shifted power from brands to consumers, requiring a different way of thinking about customer engagement. Dan Gingiss has interviewed dozens of business leaders on his podcast, Focus on Customer Service. From those conversations and his own real-world experience at multiple Fortune 300 companies, Gingiss has developed a series of best practices called 8 Steps to Winning at Social Customer Care. Learn how to: navigate social media's growing role in the overall customer experience develop your own Social Customer Care Philosophy decide which technology provider fits with your company recruit and train a stellar team of social customer service agents establish a scalable process, including crisis management and proactive customer service integrate Social Customer Care with the rest of your business Gingiss gives you an invaluable glimpse at how top brands are winning at customer service in social media, and provides the tools for you to do the same at your company.…

  • Sprache: Englisch

    Verlag: HarperCollins Publishers Inc, 1986

    0060603259 / 9780060603250

    • Hardcover

    Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)

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    EUR 3,47

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    Hardback. Zustand: Fair.

  • Sprache: Englisch

    Verlag: Peanut Butter Publishing, 1979

    0897160452 / 9780897160452

    • Softcover

    Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)

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    Zustand: Gebraucht - Befriedigend

    EUR 3,47

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    Paperback. Zustand: Good.

  • Sprache: Englisch

    Verlag: Worthy Publishing, 2010

    0824948149 / 9780824948146

    • Softcover

    Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)

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    Zustand: Gebraucht - Ausreichend

    EUR 3,47

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    Paperback. Zustand: Fair.

  • Sprache: Englisch

    Verlag: Gotham Books, 2004

    1592400477 / 9781592400478

    • Softcover

    Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)

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    Zustand: Gebraucht - Gut

    EUR 3,71

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    Paperback. Zustand: Very Good. He rocked my foundation Greg Baer touched me deeply. He's got the answer to finding happiness in life.--Tony Trupiano, Talk AmericaWhy do most of us search our entire lives for loving and happy relationships but rarely find them? What is the secret something that all relationships need in order to thrive? Dr. Greg Baer found the answers to these questions while working with thousands of individuals and couples. In Real Love, he shares his enlightening and practical blueprint for creating successful relationships and reveals the secret to finding and keeping what he calls Real Love. In Real Love, you'll discover: - The difference between Imitation Love and Real Love - How to eliminate conflicts with spouses, children, parents, friends and colleagues - How to put an end to destructive Getting and Protecting behaviors - How Real Love can eliminate anger, resentment, and fear - The four steps to finding Real Love With Real Love as your guide you can begin to heal the wounds of your past and create rewarding and fulfilling relationships in every area of your life.…

  • Sprache: Englisch

    Verlag: Portfolio, 2013

    1591846668 / 9781591846666

    • Hardcover

    Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)

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    Zustand: Gebraucht - Befriedigend

    EUR 3,72

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    Anzahl: 4 verfügbar

    Zustand: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

  • Sprache: Englisch

    Verlag: Random House Publishing Group, 2003

    0345450442 / 9780345450449

    • Softcover

    Anbieter: Your Online Bookstore, Houston, TX, USAYour Online Bookstore

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    Zustand: Gebraucht - Ausreichend

    EUR 3,73

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    paperback. Zustand: Fair.

  • Sprache: Englisch

    Verlag: Harper & Row, 1984

    0060603259 / 9780060603250

    • Softcover

    Anbieter: Orion Tech, Kingwood, TX, USAOrion Tech

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    Zustand: Gebraucht - Ausreichend

    EUR 3,73

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    paperback. Zustand: Fair.

  • Sprache: Englisch

    Verlag: Troll Communications Llc, 1982

    0893756415 / 9780893756413

    • Softcover

    Anbieter: Gulf Coast Books, Cypress, TX, USAGulf Coast Books

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    Zustand: Gebraucht - Gut

    EUR 3,81

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    Anzahl: 1 verfügbar

    paperback. Zustand: Very Good. Baer, Mary Alice (illustrator).

  • Sprache: Englisch

    Verlag: Worthy Publishing, 2010

    0824948033 / 9780824948030

    Serie: Buch 7 von 22 - Tales from Grace Chapel Inn

    • Softcover

    Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)

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    Zustand: Gebraucht - Befriedigend

    EUR 3,82

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    Paperback. Zustand: Good.

  • Sprache: Englisch

    Verlag: Worthy Publishing, 2010

    0824948033 / 9780824948030

    Serie: Buch 7 von 22 - Tales from Grace Chapel Inn

    • Softcover

    Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)

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    EUR 3,82

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    Paperback. Zustand: Fair.

  • Sprache: Englisch

    Verlag: Crown Publishing Group (NY), 2002

    0609609874 / 9780609609873

    • Hardcover

    Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)

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    EUR 3,84

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    Anzahl: 2 verfügbar

    Hardback. Zustand: Very Good. In his explosive New York Times bestseller, top CIA operative Robert Baer paints a chilling picture of how terrorism works on the inside and provides startling evidence of how Washington politics sabotaged the CIA's efforts to root out the world's deadliest terrorists, allowing for the rise of Osama bin Laden and Al Qaeda and the continued entrenchment of Saddam Hussein in Iraq. A veteran case officer in the CIA's Directorate of Operations in the Middle East, Baer witnessed the rise of terrorism first hand and the CIA's inadequate response to it, leading to the attacks of September 11, 2001. This riveting book is both an indictment of an agency that lost its way and an unprecedented look at the roots of modern terrorism, and includes a new afterword in which Baer speaks out about the American war on terrorism and its profound implications throughout the Middle East. Robert Baer was considered perhaps the best on-the-ground field officer in the Middle East.-Seymour M. Hersh, The New Yorker From The PrefaceThis book is a memoir of one foot soldier's career in the other cold war, the one against terrorist networks. It's a story about places most Americans will never travel to, about people many Americans would prefer to think we don't need to do business with. This memoir, I hope, will show the reader how spying is supposed to work, where the CIA lost its way, and how we can bring it back again. But I hope this book will accomplish one more purpose as well: I hope it will show why I am angry about what happened to the CIA. And I want to show why every American and everyone who cares about the preservation of this country should be angry and alarmed, too. The CIA was systematically destroyed by political correctness, by petty Beltway wars, by careerism, and much more. At a time when terrorist threats were compounding globally, the agency that should have been monitoring them was being scrubbed clean instead. Americans were making too much money to bother. Life was good. The White House and the National Security Council became cathedrals of commerce where the interests of big business outweighed the interests of protecting American citizens at home and abroad. Defanged and dispirited, the CIA went along for the ride. And then on September 11, 2001, the reckoning for such vast carelessness was presented for all the world to see. …

  • Sprache: Englisch

    Verlag: Crown Publishing Group (NY), 2002

    0609609874 / 9780609609873

    • Hardcover

    Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)

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    Zustand: Gebraucht - Ausreichend

    EUR 3,84

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    Anzahl: 3 verfügbar

    Hardback. Zustand: Fair. In his explosive New York Times bestseller, top CIA operative Robert Baer paints a chilling picture of how terrorism works on the inside and provides startling evidence of how Washington politics sabotaged the CIA's efforts to root out the world's deadliest terrorists, allowing for the rise of Osama bin Laden and Al Qaeda and the continued entrenchment of Saddam Hussein in Iraq. A veteran case officer in the CIA's Directorate of Operations in the Middle East, Baer witnessed the rise of terrorism first hand and the CIA's inadequate response to it, leading to the attacks of September 11, 2001. This riveting book is both an indictment of an agency that lost its way and an unprecedented look at the roots of modern terrorism, and includes a new afterword in which Baer speaks out about the American war on terrorism and its profound implications throughout the Middle East. Robert Baer was considered perhaps the best on-the-ground field officer in the Middle East.-Seymour M. Hersh, The New Yorker From The PrefaceThis book is a memoir of one foot soldier's career in the other cold war, the one against terrorist networks. It's a story about places most Americans will never travel to, about people many Americans would prefer to think we don't need to do business with. This memoir, I hope, will show the reader how spying is supposed to work, where the CIA lost its way, and how we can bring it back again. But I hope this book will accomplish one more purpose as well: I hope it will show why I am angry about what happened to the CIA. And I want to show why every American and everyone who cares about the preservation of this country should be angry and alarmed, too. The CIA was systematically destroyed by political correctness, by petty Beltway wars, by careerism, and much more. At a time when terrorist threats were compounding globally, the agency that should have been monitoring them was being scrubbed clean instead. Americans were making too much money to bother. Life was good. The White House and the National Security Council became cathedrals of commerce where the interests of big business outweighed the interests of protecting American citizens at home and abroad. Defanged and dispirited, the CIA went along for the ride. And then on September 11, 2001, the reckoning for such vast carelessness was presented for all the world to see. …

  • Sprache: Englisch

    Verlag: Guideposts, 2010

    0824948033 / 9780824948030

    Serie: Buch 7 von 22 - Tales from Grace Chapel Inn

    • Softcover

    Anbieter: Gulf Coast Books, Cypress, TX, USAGulf Coast Books

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    Zustand: Gebraucht - Ausreichend

    EUR 3,84

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    Anzahl: 1 verfügbar

    paperback. Zustand: Fair.

  • Sprache: Englisch

    Verlag: Crown Publishing Group (NY), 2002

    0609609874 / 9780609609873

    • Hardcover

    Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)

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    Zustand: Gebraucht - Befriedigend

    EUR 3,84

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    Hardback. Zustand: Good. In his explosive New York Times bestseller, top CIA operative Robert Baer paints a chilling picture of how terrorism works on the inside and provides startling evidence of how Washington politics sabotaged the CIA's efforts to root out the world's deadliest terrorists, allowing for the rise of Osama bin Laden and Al Qaeda and the continued entrenchment of Saddam Hussein in Iraq. A veteran case officer in the CIA's Directorate of Operations in the Middle East, Baer witnessed the rise of terrorism first hand and the CIA's inadequate response to it, leading to the attacks of September 11, 2001. This riveting book is both an indictment of an agency that lost its way and an unprecedented look at the roots of modern terrorism, and includes a new afterword in which Baer speaks out about the American war on terrorism and its profound implications throughout the Middle East. Robert Baer was considered perhaps the best on-the-ground field officer in the Middle East.-Seymour M. Hersh, The New Yorker From The PrefaceThis book is a memoir of one foot soldier's career in the other cold war, the one against terrorist networks. It's a story about places most Americans will never travel to, about people many Americans would prefer to think we don't need to do business with. This memoir, I hope, will show the reader how spying is supposed to work, where the CIA lost its way, and how we can bring it back again. But I hope this book will accomplish one more purpose as well: I hope it will show why I am angry about what happened to the CIA. And I want to show why every American and everyone who cares about the preservation of this country should be angry and alarmed, too. The CIA was systematically destroyed by political correctness, by petty Beltway wars, by careerism, and much more. At a time when terrorist threats were compounding globally, the agency that should have been monitoring them was being scrubbed clean instead. Americans were making too much money to bother. Life was good. The White House and the National Security Council became cathedrals of commerce where the interests of big business outweighed the interests of protecting American citizens at home and abroad. Defanged and dispirited, the CIA went along for the ride. And then on September 11, 2001, the reckoning for such vast carelessness was presented for all the world to see. …

  • Sprache: Englisch

    Verlag: Elsevier Science Publishing Co Inc, 2005

    0120885190 / 9780120885190

    • Softcover

    Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)

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    EUR 3,85

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    Anzahl: 1 verfügbar

    Paperback. Zustand: Very Good. Eastern spiritual traditions have long maintained that mindfulness meditation can improve well-being. This work discusses four mindfulness treatments: mindfulness-based stress reduction (MBSR), mindfulness-based cognitive therapy (MBCT), dialectical behavior therapy (DBT) and acceptance and commitment therapy (ACT).…

  • Sprache: Englisch

    Verlag: Elsevier Science Publishing Co Inc, 2005

    0120885190 / 9780120885190

    • Softcover

    Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)

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    Zustand: Gebraucht - Befriedigend

    EUR 3,85

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    Anzahl: 1 verfügbar

    Paperback. Zustand: Good. Eastern spiritual traditions have long maintained that mindfulness meditation can improve well-being. This work discusses four mindfulness treatments: mindfulness-based stress reduction (MBSR), mindfulness-based cognitive therapy (MBCT), dialectical behavior therapy (DBT) and acceptance and commitment therapy (ACT). …