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SCHNEIDER, JAKOB, STICKDORN, MARC (64 Ergebnisse)
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This Is Service Design Thinking : Basics, Tools, Cases
Sprache: Englisch
Verlag: Wiley & Sons, Incorporated, John, 2012
ISBN 10: 1118156307 ISBN 13: 9781118156308
Anbieter: Better World Books, Mishawaka, IN, USA
Verkäuferbewertung 5 von 5 Sternen
Zustand: Good. Used book that is in clean, average condition without any missing pages.
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This is Service Design Thinking: Basics, Tools, Cases
Anbieter: Zoom Books Company, Lynden, WA, USA
Verkäuferbewertung 5 von 5 Sternen
Zustand: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.
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This is Service Design Thinking: Basics, Tools, Cases
Anbieter: Greenworld Books, Arlington, TX, USA
Verkäuferbewertung 5 von 5 Sternen
Zustand: acceptable. Fast Free Shipping â" A well-loved copy with text fully readable and cover pages intact. May display wear such as writing, highlighting, bends, folds or library marks. Still a complete and usable book. Supplemental items like CDs or access codes may not be included.
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Paperback. Zustand: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority!
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This is Service Design Thinking: Basics, Tools, Cases
Anbieter: Evergreen Goodwill, Seattle, WA, USA
Verkäuferbewertung 5 von 5 Sternen
paperback. Zustand: Good.
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This is Service Design Thinking: Basics, Tools, Cases
Anbieter: Once Upon A Time, Corozal, PR, USA
Verkäuferbewertung 5 von 5 Sternen
paperback. Zustand: Very Good. Zustand des Schutzumschlags: no dustcover as issued. Lightly used cover, text and pages clean and unmarked, slight cover wearI ship Worldwide from Puerto Rico, USA.Listing Includes Books Image . Please email me if you need to see more pictures! The orders are processed promptly, carefully packaged and shipped within 1 day of purchase. PLEASE NOTE! if you need the book quickly, please Purchase Priority Shipping. Media will not show updates in mail confirmation till reaches continental U.S.
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This is Service Design Thinking: Basics, Tools, Cases
Anbieter: Evergreen Goodwill, Seattle, WA, USA
Verkäuferbewertung 5 von 5 Sternen
paperback. Zustand: Acceptable. Pages include notes, underlining, or highlighting.
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This is Service Design Thinking: Basics, Tools, Cases
Anbieter: Magers and Quinn Booksellers, Minneapolis, MN, USA
Verkäuferbewertung 5 von 5 Sternen
paperback. Zustand: Very Good. May have light to moderate shelf wear and/or a remainder mark. Complete. Clean pages.
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Soft cover. Zustand: Fine. Pages are clean and unmarked. Binding it tight. Cover shows very slight edge wear.
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This Is Service Design Thinking
Sprache: Englisch
Verlag: Bis B.V., Uitgeverij (BIS Publishers), 2011
ISBN 10: 9063692560 ISBN 13: 9789063692568
Anbieter: Better World Books, Mishawaka, IN, USA
Verkäuferbewertung 5 von 5 Sternen
Zustand: Very Good. Used book that is in excellent condition. May show signs of wear or have minor defects.
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This Is Service Design Doing: Applying Service Design Thinking in the Real World
Anbieter: Idaho Youth Ranch Books, Boise, ID, USA
Verkäuferbewertung 5 von 5 Sternen
Zustand: Good. SIGNED BY THE AUTHOR A copy that has been read, but remains in clean condition. All pages are intact, and the cover is intact (including dust cover, if applicable). The spine may show signs of wear. Pages can include limited notes and highlighting, and the copy can include "From the library of" labels or limited small stickers. Book may have a remainder mark or be a price cutter.
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This Is Service Design Doing: Applying Service Design Thinking in the Real World
Anbieter: Best Peddler LLC, Huntsville, AL, USA
Verkäuferbewertung 5 von 5 Sternen
Zustand: good. All pages and cover are intact with minor wear to the pages, binding, and possible minor marks within. 100% Satisfaction Guarantee!! **Ships SWIFTLY!**.
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This Is Service Design Doing: Applying Service Design Thinking in the Real World
Anbieter: Lady BookHouse, Belmont, MA, USA
Verkäuferbewertung 5 von 5 Sternen
paperback. Zustand: As New. This book is in near-perfect condition, showing minimal signs of use. It has clean, crisp pages with no markings or highlighting, and the spine and cover are intact without any creases or wear. This book appears as if it has been barely touched and is virtually indistinguishable from a brand new book. Textbooks may not include supplemental items i.e. CDs, access codes etc.
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This Is Service Design Thinking : Basics, Tools, Cases
Anbieter: GreatBookPrices, Columbia, MD, USA
Verkäuferbewertung 5 von 5 Sternen
EUR 25,28
EUR 2,25 shipping
Versand innerhalb von USAAnzahl: Mehr als 20 verfügbar
In den WarenkorbZustand: New.
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This Is Service Design Thinking : Basics, Tools, Cases
Anbieter: GreatBookPrices, Columbia, MD, USA
Verkäuferbewertung 5 von 5 Sternen
EUR 26,74
EUR 2,25 shipping
Versand innerhalb von USAAnzahl: Mehr als 20 verfügbar
In den WarenkorbZustand: As New. Unread book in perfect condition.
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This Is Service Design Doing : Applying Service Design Thinking in the Real World: A Practitioners' Handbook
Anbieter: GreatBookPrices, Columbia, MD, USA
Verkäuferbewertung 5 von 5 Sternen
Zustand: As New. Unread book in perfect condition.
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Zustand: As New. Unread copy in mint condition.
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This Is Service Design Doing : Applying Service Design Thinking in the Real World: A Practitioners' Handbook
Anbieter: GreatBookPrices, Columbia, MD, USA
Verkäuferbewertung 5 von 5 Sternen
Zustand: New.
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This is Service Design Thinking: Basics, Tools, Cases
Anbieter: bmyguest books, Toronto, ON, Kanada
Verkäuferbewertung 3 von 5 Sternen
Erstausgabe
Soft cover. Zustand: Very Good. 1st Edition. The Covers Are In Very Good Condition. Soft Cover,books are NOT signed. We will state signed at the description section. we confirm they are signed via email or stated in the description box. - Specializing in academic, collectiblle and historically significant, providing the utmost quality and customer service satisfaction. For any questions feel free to email us. Inscribed by Author(s).
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This Is Service Design Methods : A Companion to This Is Service Design Doing, Expanded Service Design Thinking Methods for Real Projects
Anbieter: GreatBookPrices, Columbia, MD, USA
Verkäuferbewertung 5 von 5 Sternen
EUR 34,26
EUR 2,25 shipping
Versand innerhalb von USAAnzahl: Mehr als 20 verfügbar
In den WarenkorbZustand: New.
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This Is Service Design Doing: Applying Service Design Thinking in the Real World
Anbieter: Lucky's Textbooks, Dallas, TX, USA
Verkäuferbewertung 5 von 5 Sternen
Zustand: New.
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This Is Service Design Doing: Applying Service Design Thinking in the Real World
Anbieter: California Books, Miami, FL, USA
Verkäuferbewertung 5 von 5 Sternen
Zustand: New.
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This Is Service Design Methods : A Companion to This Is Service Design Doing, Expanded Service Design Thinking Methods for Real Projects
Anbieter: GreatBookPrices, Columbia, MD, USA
Verkäuferbewertung 5 von 5 Sternen
EUR 35,65
EUR 2,25 shipping
Versand innerhalb von USAAnzahl: Mehr als 20 verfügbar
In den WarenkorbZustand: As New. Unread book in perfect condition.
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This is Service Design Thinking
Sprache: Englisch
Verlag: John Wiley and Sons Inc, US, 2012
ISBN 10: 1118156307 ISBN 13: 9781118156308
Paperback. Zustand: New. How to design and market services to create outstanding customer experiences Service design thinking is the designing and marketing of services that improve the customer experience, and the interactions between the service providers and the customers. If you have two coffee shops right next to each other, and each sell the exact same coffee at the exact same price, service design is what makes you walk into one and not the other. Maybe one plays music and the other doesn't. Maybe one takes credit cards and the other is cash only. Maybe you like the layout of one over the other, or one has more comfortable seating. Maybe the staff at one is friendlier, or draws fun shapes on the top of their lattes. All of these nuances relate to service design. This Is Service Design Thinking combines the knowledge of twenty-three international authors and even more online contributors from the global service design community and is divided into three sections: Basics: outlines service design thinking along five basic principlesTools: describing a variety of tools and methods used in Service Design ThinkingCases: vivid examples for the introduced fundamentals with real-life case studies from 5 companies that did inspiring projects within the field of Service Design At the end, a one-page "Customer Journey Canvas" is included, which can be used to quickly sketch any service on a single sheet of paper-capturing different stakeholder concerns: e.g. customers, front-line staff and management.
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This Is Service Design Doing: Applying Service Design Thinking in the Real World
Anbieter: Pulpfiction Books, Vancouver, BC, Kanada
Verkäuferbewertung 5 von 5 Sternen
Soft cover. Zustand: Fine. Fine trade paperback, clean and unmarked.
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Paperback. Zustand: New. How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You'll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service design successfully in an organization. Great customer experience needs a common language across disciplines to break down silos within an organization. This book provides a consistent model for accomplishing this and offers hands-on descriptions of every single step, tool, and method used.You'll be able to focus on your customers and iteratively improve their experience. Move from theory to practice and build sustainable business success.
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This is Service Design Thinking
Sprache: Englisch
Verlag: John Wiley and Sons Inc, US, 2012
ISBN 10: 1118156307 ISBN 13: 9781118156308
Anbieter: Rarewaves.com USA, London, LONDO, Vereinigtes Königreich
Verkäuferbewertung 5 von 5 Sternen
EUR 45,10
Versand gratis
Versand von Vereinigtes Königreich nach USAAnzahl: 8 verfügbar
In den WarenkorbPaperback. Zustand: New. How to design and market services to create outstanding customer experiences Service design thinking is the designing and marketing of services that improve the customer experience, and the interactions between the service providers and the customers. If you have two coffee shops right next to each other, and each sell the exact same coffee at the exact same price, service design is what makes you walk into one and not the other. Maybe one plays music and the other doesn't. Maybe one takes credit cards and the other is cash only. Maybe you like the layout of one over the other, or one has more comfortable seating. Maybe the staff at one is friendlier, or draws fun shapes on the top of their lattes. All of these nuances relate to service design. This Is Service Design Thinking combines the knowledge of twenty-three international authors and even more online contributors from the global service design community and is divided into three sections: Basics: outlines service design thinking along five basic principlesTools: describing a variety of tools and methods used in Service Design ThinkingCases: vivid examples for the introduced fundamentals with real-life case studies from 5 companies that did inspiring projects within the field of Service Design At the end, a one-page "Customer Journey Canvas" is included, which can be used to quickly sketch any service on a single sheet of paper-capturing different stakeholder concerns: e.g. customers, front-line staff and management.
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This is service design thinking / druk 1: basics - tools - cases
Sprache: Englisch
Verlag: Bis B.V., Uitgeverij 2012-02-15, 2012
ISBN 10: 906369279X ISBN 13: 9789063692797
Anbieter: Chiron Media, Wallingford, Vereinigtes Königreich
Verkäuferbewertung 5 von 5 Sternen
EUR 27,85
EUR 17,89 shipping
Versand von Vereinigtes Königreich nach USAAnzahl: 2 verfügbar
In den WarenkorbPaperback. Zustand: New.
