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Zustand: New. pp. 344 3rd edition NO-PA16APR2015-KAP.

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Taschenbuch. Zustand: Neu. Neuware - Ink Still Whispers is the first part of a deeply emotional and introspective book series. It follows a quiet narrator through fragments of memory, lost love, and silent healing. Told through poetic reflections, subtle intimacy, and a mysterious diary, the story explores how forgotten moments shape us-and how emotional numbness can be softened by connection. This is not just a story, but a journey through silence, recovery, and rediscovery. For anyone who has felt lost in their own life, these pages offer a mirror-and perhaps, a whisper back.…

Paperback. Zustand: New. Planning Research in Hospitality and Tourism, third edition is an accessible, concise and practical guide to planning, conducting and analysing research in tourism and hospitality.International in scope and appeal, this book provides students with an introduction to the basic principles, research techniques and characteristics of research in the international hospitality and tourism sectors in a straightforward and accessible way. It includes a variety of features throughout to aid understanding and offer practical tips of overcoming potential research issues.This new edition has been fully updated to include:New chapters on mixed methods and how to adopt technology into research practicesMore coverage of research strategies, focus groups, sampling secondary research as well as experimental designNew and updated international case studies and extracts from journals, providing real examples of tourism and hospitality research scenariosOnline resources, including practice datasets for studentsEnriched with insightful case studies throughout, this volume is essential reading for all tourism and hospitality researchers.…

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Taschenbuch. Zustand: Sehr gut. Gebraucht - Sehr gut sg - ungelesenes mängelexemplar, gestempelt, mit leichten lagerspuren - Service quality is a critical component of customer perceptions about the service. Customers perceive services in terms of its quality and how satisfied they are overall with their experiences. In retail in particular, margins are tightly squeezed and therefore customer service quality may be the key indicator of added value. RSQS is the model specifically designed to measure the service quality of Retail Stores. Using dimensions i.e., physical looks, convenience, reliability, personal interaction, problem solving and general policy, this model is used to measure service quality at SportsDirect in Wrexham. The primary or principal data collected in this study has been from two branches of SportsDirect in Wrexham. These have been collected from 300 customers using convenience sampling. From the gap score analysis carried out, it was found that, the overall service quality is low as perceived by customers in SportsDirect stores and hence no customer satisfaction is observed. Also consumers receive less than expected experience from the SportsDirect stores.…

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Buch. Zustand: Neu. Neuware - Ink Still Whispers is the first part of a deeply emotional and introspective book series. It follows a quiet narrator through fragments of memory, lost love, and silent healing. Told through poetic reflections, subtle intimacy, and a mysterious diary, the story explores how forgotten moments shape us-and how emotional numbness can be softened by connection. This is not just a story, but a journey through silence, recovery, and rediscovery. For anyone who has felt lost in their own life, these pages offer a mirror-and perhaps, a whisper back.…

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