Kellie capote (29 Ergebnisse)
- Hardcover
Anbieter: Bay State Book Company, North Smithfield, RI, USABay State Book Company
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EUR 10,09
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Zustand: very_good.
- Hardcover
Anbieter: -OnTimeBooks-, Phoenix, AZ, USA-OnTimeBooks-
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EUR 10,80
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Zustand: very_good. Gently read. May have name of previous ownership, or ex-library edition. Binding tight; spine straight and smooth, with no creasing; covers clean and crisp. Minimal signs of handling or shelving. 100% GUARANTEE! Shipped with delivery confirmation, if you're not satisfied with purchase please return item! Ship…s USPS Media Mail.
- Hardcover
Anbieter: Greenworld Books, arlington, TX, USAGreenworld Books
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EUR 11,02
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Zustand: very_good. Fast Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy.
- Hardcover
Anbieter: Vive Liber Books, Somers, CT, USAVive Liber Books
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EUR 11,32
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Zustand: very_good. Very good condition. Light wear. May not include CD DVD, access code or any other supplemental materials.
- Hardcover
Anbieter: ThriftBooks-Dallas, Dallas, TX, USAThriftBooks-Dallas
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EUR 11,69
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Hardcover. Zustand: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
- Hardcover
Anbieter: Goodwill Books, Hillsboro, OR, USAGoodwill Books
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EUR 8,13
EUR 3,45 VersandVersand innerhalb von USAAnzahl: 1 verfügbar
Zustand: acceptable. Fairly worn, but readable and intact. If applicable: Dust jacket, disc or access code may not be included.
- Hardcover
Anbieter: Books From California, Simi Valley, CA, USABooks From California
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EUR 10,82
EUR 4,32 VersandVersand innerhalb von USAAnzahl: 1 verfügbar
hardcover. Zustand: Good. Zustand des Schutzumschlags: Includes dust jacket.
- Hardcover
Anbieter: GreatBookPrices, Columbia, MD, USAGreatBookPrices
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EUR 18,24
EUR 2,28 VersandVersand innerhalb von USAAnzahl: Mehr als 20 verfügbar
Zustand: As New. Unread book in perfect condition.
- Hardcover
Anbieter: GreatBookPrices, Columbia, MD, USAGreatBookPrices
Verkäufer/-in kontaktierenVerkäufer/-in mit 5 SternenZustand: Neu
EUR 18,37
EUR 2,28 VersandVersand innerhalb von USAAnzahl: Mehr als 20 verfügbar
Zustand: New.
- Hardcover
Anbieter: Rarewaves USA, OSWEGO, IL, USARarewaves USA
Verkäufer/-in kontaktierenVerkäufer/-in mit 5 SternenZustand: Neu
EUR 23,94
Versand gratisVersand innerhalb von USAAnzahl: 8 verfügbar
Hardback. Zustand: New. Automate your Customer Success efforts to reduce churn and increase profits In Digital Customer Success: The Next Frontier, a team of trailblazing Customer Success professionals and digital entrepreneurs delivers an insightful discussion of the next stage in Customer Success management. In the book, you'l…l discover how to design and deploy touchless and automated digital interventions that help your software users learn and grow as they use your product and unlock the value trapped within it - without ever needing to reach out to a live Customer Success Manager. The authors provide a detailed "How-To" guide to Digital Customer Success that explains how you can meet the needs of your customers, investors, and team members. You'll explore the basics of the authors' original Digital Customer Success Maturity Model and the core tenets of how to get started. After that, you'll find: Explanations of the ideal organizational structures to enable Digital Customer Success managementCase studies and examples from real companies blazing new trails in Customer SuccessCritical success measurements and metrics you can use to determine if your company is on the right track or if it needs to reorient Perfect for managers, executives, directors, founders, entrepreneurs, and other business leaders involved in the sale of digital and software products, Digital Customer Success is also a can't-miss resource for Customer Success professionals, sales leaders, marketers, product development professionals, and anyone else with a stake in reducing customer churn and increasing revenues.
- Hardcover
Anbieter: Rarewaves.com USA, London, LONDO, Vereinigtes KönigreichRarewaves.com USA
Verkäufer/-in kontaktierenVerkäufer/-in mit 5 SternenZustand: Neu
EUR 24,97
Versand gratisVersand von Vereinigtes Königreich nach USAAnzahl: Mehr als 20 verfügbar
Hardback. Zustand: New. Automate your Customer Success efforts to reduce churn and increase profits In Digital Customer Success: The Next Frontier, a team of trailblazing Customer Success professionals and digital entrepreneurs delivers an insightful discussion of the next stage in Customer Success management. In the book, you'l…l discover how to design and deploy touchless and automated digital interventions that help your software users learn and grow as they use your product and unlock the value trapped within it - without ever needing to reach out to a live Customer Success Manager. The authors provide a detailed "How-To" guide to Digital Customer Success that explains how you can meet the needs of your customers, investors, and team members. You'll explore the basics of the authors' original Digital Customer Success Maturity Model and the core tenets of how to get started. After that, you'll find: Explanations of the ideal organizational structures to enable Digital Customer Success managementCase studies and examples from real companies blazing new trails in Customer SuccessCritical success measurements and metrics you can use to determine if your company is on the right track or if it needs to reorient Perfect for managers, executives, directors, founders, entrepreneurs, and other business leaders involved in the sale of digital and software products, Digital Customer Success is also a can't-miss resource for Customer Success professionals, sales leaders, marketers, product development professionals, and anyone else with a stake in reducing customer churn and increasing revenues.
- Hardcover
Anbieter: Majestic Books, Hounslow, Vereinigtes KönigreichMajestic Books
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EUR 24,65
EUR 7,59 VersandVersand von Vereinigtes Königreich nach USAAnzahl: 1 verfügbar
Zustand: New.
- Hardcover
Anbieter: Books Puddle, New York, NY, USABooks Puddle
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EUR 29,34
EUR 3,45 VersandVersand innerhalb von USAAnzahl: 1 verfügbar
Zustand: New. 1st edition NO-PA16APR2015-KAP.
- Hardcover
Anbieter: Biblios, frankfurt am main, HESSE, DeutschlandBiblios
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EUR 25,56
EUR 9,95 VersandVersand von Deutschland nach USAAnzahl: 1 verfügbar
Zustand: New.
- Hardcover
- Erstausgabe
Anbieter: Kennys Bookshop and Art Galleries Ltd., Galway, GY, IrlandKennys Bookshop and Art Galleries Ltd.
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EUR 26,09
EUR 9,50 VersandVersand von Irland nach USAAnzahl: 7 verfügbar
Zustand: New. 2024. 1st Edition. hardcover. . . . . .
- Hardcover
Anbieter: Revaluation Books, Exeter, Vereinigtes KönigreichRevaluation Books
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EUR 26,24
EUR 11,67 VersandVersand von Vereinigtes Königreich nach USAAnzahl: 2 verfügbar
Hardcover. Zustand: Brand New. 256 pages. 9.09x6.30x4.05 inches. In Stock.
- Hardcover
Anbieter: Chiron Media, Wallingford, Vereinigtes KönigreichChiron Media
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EUR 20,53
EUR 18,08 VersandVersand von Vereinigtes Königreich nach USAAnzahl: 7 verfügbar
hardcover. Zustand: New.
- Hardcover
Anbieter: GreatBookPricesUK, Woodford Green, Vereinigtes KönigreichGreatBookPricesUK
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EUR 21,12
EUR 17,51 VersandVersand von Vereinigtes Königreich nach USAAnzahl: 9 verfügbar
Zustand: New.
- Hardcover
Anbieter: Ria Christie Collections, Uxbridge, Vereinigtes KönigreichRia Christie Collections
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EUR 25,14
EUR 13,98 VersandVersand von Vereinigtes Königreich nach USAAnzahl: 7 verfügbar
Zustand: New. In.
- Hardcover
Anbieter: GreatBookPricesUK, Woodford Green, Vereinigtes KönigreichGreatBookPricesUK
Verkäufer/-in kontaktierenVerkäufer/-in mit 5 SternenZustand: Gebraucht - Wie neu
EUR 22,60
EUR 17,51 VersandVersand von Vereinigtes Königreich nach USAAnzahl: 9 verfügbar
Zustand: As New. Unread book in perfect condition.
- Hardcover
Anbieter: Kennys Bookstore, Olney, MD, USAKennys Bookstore
Verkäufer/-in kontaktierenVerkäufer/-in mit 5 SternenZustand: Neu
EUR 31,16
EUR 9,08 VersandVersand innerhalb von USAAnzahl: 7 verfügbar
Zustand: New. 2024. 1st Edition. hardcover. . . . . . Books ship from the US and Ireland.
- Hardcover
Anbieter: Ubiquity Trade, Miami, FL, USAUbiquity Trade
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EUR 46,30
EUR 2,60 VersandVersand innerhalb von USAAnzahl: Mehr als 20 verfügbar
Zustand: New. Brand new! Please provide a physical shipping address.
- Hardcover
Anbieter: Rarewaves USA United, OSWEGO, IL, USARarewaves USA United
Verkäufer/-in kontaktierenVerkäufer/-in mit 5 SternenZustand: Neu
EUR 25,63
EUR 43,25 VersandVersand innerhalb von USAAnzahl: 8 verfügbar
Hardback. Zustand: New. Automate your Customer Success efforts to reduce churn and increase profits In Digital Customer Success: The Next Frontier, a team of trailblazing Customer Success professionals and digital entrepreneurs delivers an insightful discussion of the next stage in Customer Success management. In the book, you'l…l discover how to design and deploy touchless and automated digital interventions that help your software users learn and grow as they use your product and unlock the value trapped within it - without ever needing to reach out to a live Customer Success Manager. The authors provide a detailed "How-To" guide to Digital Customer Success that explains how you can meet the needs of your customers, investors, and team members. You'll explore the basics of the authors' original Digital Customer Success Maturity Model and the core tenets of how to get started. After that, you'll find: Explanations of the ideal organizational structures to enable Digital Customer Success managementCase studies and examples from real companies blazing new trails in Customer SuccessCritical success measurements and metrics you can use to determine if your company is on the right track or if it needs to reorient Perfect for managers, executives, directors, founders, entrepreneurs, and other business leaders involved in the sale of digital and software products, Digital Customer Success is also a can't-miss resource for Customer Success professionals, sales leaders, marketers, product development professionals, and anyone else with a stake in reducing customer churn and increasing revenues.
- Hardcover
Anbieter: Speedyhen, Hertfordshire, Vereinigtes KönigreichSpeedyhen
Verkäufer/-in kontaktierenVerkäufer/-in mit 5 SternenZustand: Neu
EUR 21,14
EUR 47,85 VersandVersand von Vereinigtes Königreich nach USAAnzahl: 7 verfügbar
Zustand: NEW.
- Hardcover
Anbieter: AHA-BUCH GmbH, Einbeck, DeutschlandAHA-BUCH GmbH
Verkäufer/-in kontaktierenVerkäufer/-in mit 5 SternenZustand: Neu
EUR 28,74
EUR 62,27 VersandVersand von Deutschland nach USAAnzahl: 2 verfügbar
Buch. Zustand: Neu. Neuware - Automate your Customer Success efforts to reduce churn and increase profits In Digital Customer Success: The Next Frontier, a team of trailblazing Customer Success professionals and digital entrepreneurs delivers an insightful discussion of the next stage in Customer Success management. In the book,… you'll discover how to design and deploy touchless and automated digital interventions that help your software users learn and grow as they use your product and unlock the value trapped within it - without ever needing to reach out to a live Customer Success Manager. The authors provide a detailed 'How-To' guide to Digital Customer Success that explains how you can meet the needs of your customers, investors, and team members. You'll explore the basics of the authors' original Digital Customer Success Maturity Model and the core tenets of how to get started. After that, you'll find: - Explanations of the ideal organizational structures to enable Digital Customer Success management - Case studies and examples from real companies blazing new trails in Customer Success - Critical success measurements and metrics you can use to determine if your company is on the right track or if it needs to reorient Perfect for managers, executives, directors, founders, entrepreneurs, and other business leaders involved in the sale of digital and software products, Digital Customer Success is also a can't-miss resource for Customer Success professionals, sales leaders, marketers, product development professionals, and anyone else with a stake in reducing customer churn and increasing revenues.
- Hardcover
Anbieter: Rarewaves.com UK, London, Vereinigtes KönigreichRarewaves.com UK
Verkäufer/-in kontaktierenVerkäufer/-in mit 5 SternenZustand: Neu
EUR 22,36
EUR 75,86 VersandVersand von Vereinigtes Königreich nach USAAnzahl: Mehr als 20 verfügbar
Hardback. Zustand: New. Automate your Customer Success efforts to reduce churn and increase profits In Digital Customer Success: The Next Frontier, a team of trailblazing Customer Success professionals and digital entrepreneurs delivers an insightful discussion of the next stage in Customer Success management. In the book, you'l…l discover how to design and deploy touchless and automated digital interventions that help your software users learn and grow as they use your product and unlock the value trapped within it - without ever needing to reach out to a live Customer Success Manager. The authors provide a detailed "How-To" guide to Digital Customer Success that explains how you can meet the needs of your customers, investors, and team members. You'll explore the basics of the authors' original Digital Customer Success Maturity Model and the core tenets of how to get started. After that, you'll find: Explanations of the ideal organizational structures to enable Digital Customer Success managementCase studies and examples from real companies blazing new trails in Customer SuccessCritical success measurements and metrics you can use to determine if your company is on the right track or if it needs to reorient Perfect for managers, executives, directors, founders, entrepreneurs, and other business leaders involved in the sale of digital and software products, Digital Customer Success is also a can't-miss resource for Customer Success professionals, sales leaders, marketers, product development professionals, and anyone else with a stake in reducing customer churn and increasing revenues.
- Hardcover
Anbieter: preigu, Osnabrück, Deutschlandpreigu
Verkäufer/-in kontaktierenVerkäufer/-in mit 5 SternenZustand: Neu
EUR 33,10
EUR 70,00 VersandVersand von Deutschland nach USAAnzahl: 1 verfügbar
Buch. Zustand: Neu. Digital Customer Success | Why the Next Frontier of CS is Digital and How You Can Leverage it to Drive Durable Growth | Kellie Capote (u. a.) | Buch | Foreword viiChapter 1 The High-Speed Evolution of Customer Success 1Chapter 2 Durable Business Strategies to Fuel Long-Term Success 19Chapter 3 Digital Custome…r Success Is a Strategic Program 35Chapter 4 The Digital Customer Success Maturity Model 53Chap | Englisch | 2024 | John Wiley & Sons Inc | EAN 9781394205875 | Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, 36244 Bad Hersfeld, gpsr[at]libri[dot]de | Anbieter: preigu.
Verlag: Autêntica Editora LTDA, Brasil, 2026
- Softcover
- Erstausgabe
Anbieter: Livraria Ingá, Niterói, RJ, BrasilienLivraria Ingá
Verkäufer/-in kontaktierenVerkäufer/-in mit 5 SternenZustand: Neu
EUR 53,37
EUR 25,09 VersandVersand von Brasilien nach USAAnzahl: 1 verfügbar
Softcover. Zustand: New. 1st Edition. New book, unread, in perfect condition. Text in Portuguese. Softcover, 288 pages, 23 x 16 x 1.6 cm, 430 g. Published by Autêntica Editora LTDA, Brasil, 2026. 1st Edition. Contributors: Gil, Luis Reyes (translator). Resumo (em português): Imagine o seu restaurante favorito: a equipe sabe o…seu nome, conhece o seu prato e faz você voltar sempre. Como entregar essa experiência pessoal a milhares de clientes, de forma eficiente e escalável? Esse à o dilema "humano versus digital" que praticamente todo negà cio enfrenta â" e que este livro resolve. Nick Mehta e Kellie Capote mostram que escolher entre interações automatizadas e impessoais ou relacionamentos exclusivamente humanos e não escaláveis à uma falsa dicotomia. Existe um terceiro caminho: o Customer Success Digital, que oferece uma experiência personalizada, humana e que prioriza o digital para todos os clientes â" e não apenas para os pequenos, que costumavam receber sà o atendimento automático. Tecnologia e dados aqui servem para ampliar o toque humano, não para substituÃ-lo. Mais que teoria, o livro entrega um guia prático e orientado por dados: o modelo de maturidade do CS Digital e suas fases proativa, personalizada e preditiva, como lançar sua primeira iniciativa digital, governança na empresa inteira, a otimização do kit de ferramentas e a habilidade de ser mais humano â" tudo ilustrado com cases reais. Leitura essencial para profissionais e gestores de Customer Success e de atendimento ao cliente, gerentes de vendas e de marketing, executivos, professores e estudantes de negà cios.
Verlag: Autêntica Editora LTDA, Brasil, 2026
- Softcover
- Erstausgabe
Anbieter: Livraria Ingá, Niterói, RJ, BrasilienLivraria Ingá
Verkäufer/-in kontaktierenVerkäufer/-in mit 5 SternenZustand: Neu
EUR 84,56
EUR 25,09 VersandVersand von Brasilien nach USAAnzahl: 1 verfügbar
Softcover. Zustand: New. 1st Edition. New book, unread, in perfect condition. Text in Portuguese. Softcover, 560 pages, 23 x 16 x 3.8 cm, 900 g. Published by Autêntica Editora LTDA, Brasil, 2026. 1st Edition. Pre-order title: publication date 30/07/2026. Resumo (em português): Customer Success De onde virá a receita do seu ne…gà cio no futuro? Sua empresa ainda à daquelas que têm que "matar um leão por dia" para fechar o mês? Já ouviu falar em receita recorrente? Acha que customer success à assunto para empresas de tecnologia ou startups? Se essas e outras dúvidas lhe ocorreram, você precisa ler Customer Success para descobrir que, muito alà m de um neologismo, trata-se de uma nova estratà gia para lidar com os modelos de negà cios baseados em serviços em vez de produtos, em uso ao invà s de propriedade. Seja qual for o segmento em que atua, direta ou indiretamente, você será impactado por esse fenà meno. Customer success tem a ver com a geração de receita atravà s da criação de drivers de retenção ativa de clientes, de redução do churn, e estratà gias de upselling para maximizar o valor do cliente ao longo do seu ciclo de vida, o LTV (Lifetime Value). Customer Success vai muito alà m da satisfação dos clientes. à saber que a sobrevivência da sua empresa depende do sucesso do negà cio do seu cliente, e a partir daà adequar estruturas e processos para crescer de forma rentável e contÃnua. Customer Success: como as empresas inovadoras descobriram que a melhor forma de aumentar a receita à garantir o sucesso dos clientes, vai ajudá-lo a: * Compreender o contexto que levou ao inÃcio do movimento de customer success * Construir uma estratà gia de customer success comprovada pelas empresas mais competitivas do mundo * Implementar um plano de ação para estruturar a função customer success em sua empresa Os clientes querem produtos que os ajudem a alcançar seus prà prios resultados. Ao assegurar que seus clientes obtenham valor com seus produtos ou serviços, você está protegendo as receitas recorrentes e criando um cliente para toda a vida. Customer Success mostra como dar inÃcio à revolução centrada no cliente e a mantê-la no longo prazo. Customer Success Digital Imagine o seu restaurante favorito: a equipe sabe o seu nome, conhece o seu prato e faz você voltar sempre. Como entregar essa experiência pessoal a milhares de clientes, de forma eficiente e escalável? Esse à o dilema "humano versus digital" que praticamente todo negà cio enfrenta â" e que este livro resolve. Nick Mehta e Kellie Capote mostram que escolher entre interações automatizadas e impessoais ou relacionamentos exclusivamente humanos e não escaláveis à uma falsa dicotomia. Existe um terceiro caminho: o Customer Success Digital, que oferece uma experiência personalizada, humana e que prioriza o digital para todos os clientes â" e não apenas para os pequenos, que costumavam receber sà o atendimento automático. Tecnologia e dados aqui servem para ampliar o toque humano, não para substituÃ-lo. Mais que teoria, o livro entrega um guia prático e orientado por dados: o modelo de maturidade do CS Digital e suas fases proativa, personalizada e preditiva, como lançar sua primeira iniciativa digital, governança na empresa inteira, a otimização do kit de ferramentas e a habilidade de ser mais humano â" tudo ilustrado com cases reais. Leitura essencial para profissionais e gestores de Customer Success e de atendimento ao cliente, gerentes de vendas e de marketing, executivos, professores e estudantes de negà cios.
