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Soft cover. Zustand: Very Good. First Edition. Trade paperback format. Signed by Elaine Matlow on the front endpaper. Light edge and corner wear with some minor creasing on the spine; previous owner's name inside. This anthology contains: To Court Disaster by Elaine Matlow; McGowney's Miracle by Margaret Millar; My Vacation in the Numbers Racket by Howard Engel; The Cure by Eric Wright; A Natural Death by Sandra Woodruff; The Mandalasian Garotte by James Powell; St. Anthony's Man by Tim Wynne-Jones; The Capitalist by Marion Crook; Strange Archaeology by Josef Skvorecky; Common or Garden Murder by Ellen Godfrey; Dame Millicent's Revenge by Tim Heald; Wish You Were Here by Frank Jones; Hard Luck Joey by Elaine Slater; An Evening at the Opera by Anna Sandor and Bill Gough; Death on Horseback by John Ballem; and The Girl in the White Dress by Tony Aspler. Size: 8vo. Signed by Author(s). Book.…

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Zustand: Good. IT Service management at your fingertips About This Book ? Leverage ServiceNow's capabilities to achieve improved service management and excellent results in your IT operations by following step-by-step, practical instructions ? Build core administration, management, and maintenance skills with IT service management and IT operations management ? Improve your workflow efficiency by designing and creating responsive and automated workflows Who This Book Is For This book is for IT professionals and administrators who are planning to or are already trying to implement ServiceNow in their organization for Enterprise IT service management tasks. Some familiarity with web technologies (JavaScript) would be helpful. System administration experience is necessary. What You Will Learn ? Acquire and configure your own free personal developer instance of ServiceNow ? Read (and write!) clear, effective requirements for ServiceNow development ? Avoid common pitfalls and missteps that could seriously impact future progress and upgradeability ? Know how to troubleshoot when things go wrong using debugging tools ? Discover developer ?tips and tricks? ? Pick up great tips from top ServiceNow development and administration professionals, and find out what they wish they knew when they were starting out In Detail This book shows you how to put important ServiceNow features to work in the real world. We will introduce key concepts and examples on managing and automating IT services, and help you build a solid foundation towards this new approach. We'll demonstrate how to effectively implement various system configurations within ServiceNow. We'll show you how to configure and administer your instance, and then move on to building strong user interfaces and creating powerful workflows. We also cover other key elements of ServiceNow, such as alerts and notifications, security, reporting, and custom development. You will learn how to improve your business' workflow, processes, and operational efficiency. By the end of this book, you will be able to successfully configure and manage ServiceNow within your organization. Style and approach This book is a step-by-step practical tutorial to help you quickly deploy and configure ServiceNow in your organization.…

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Paperback. Zustand: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority.

Zustand: Good. IT Service management at your fingertips About This Book ? Leverage ServiceNow's capabilities to achieve improved service management and excellent results in your IT operations by following step-by-step, practical instructions ? Build core administration, management, and maintenance skills with IT service management and IT operations management ? Improve your workflow efficiency by designing and creating responsive and automated workflows Who This Book Is For This book is for IT professionals and administrators who are planning to or are already trying to implement ServiceNow in their organization for Enterprise IT service management tasks. Some familiarity with web technologies (JavaScript) would be helpful. System administration experience is necessary. What You Will Learn ? Acquire and configure your own free personal developer instance of ServiceNow ? Read (and write!) clear, effective requirements for ServiceNow development ? Avoid common pitfalls and missteps that could seriously impact future progress and upgradeability ? Know how to troubleshoot when things go wrong using debugging tools ? Discover developer ?tips and tricks? ? Pick up great tips from top ServiceNow development and administration professionals, and find out what they wish they knew when they were starting out In Detail This book shows you how to put important ServiceNow features to work in the real world. We will introduce key concepts and examples on managing and automating IT services, and help you build a solid foundation towards this new approach. We'll demonstrate how to effectively implement various system configurations within ServiceNow. We'll show you how to configure and administer your instance, and then move on to building strong user interfaces and creating powerful workflows. We also cover other key elements of ServiceNow, such as alerts and notifications, security, reporting, and custom development. You will learn how to improve your business' workflow, processes, and operational efficiency. By the end of this book, you will be able to successfully configure and manage ServiceNow within your organization. Style and approach This book is a step-by-step practical tutorial to help you quickly deploy and configure ServiceNow in your organization.…

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