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  • Sprache: Englisch

    Verlag: Createspace Independent Publishing Platform, 2014

    1502934736 / 9781502934734

    Serie: Buch 2 von 8 - The Plain Jane Mysteries

    • Softcover

    Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)

    Verkäufer/-in mit 5 Sternen
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    Zustand: Gebraucht - Befriedigend

    EUR 3,22

     Versand gratis 
    Versand innerhalb von USA

    Anzahl: 1 verfügbar

    Paperback. Zustand: Good.

  • Sprache: Englisch

    Verlag: Bloomsbury USA Children's Books, 2005

    1582349924 / 9781582349923

    • Hardcover

    Anbieter: Zoom Books Company, Lynden, WA, USAZoom Books Company

    Verkäufer/-in mit 5 Sternen
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    Zustand: Gebraucht - Gut

    EUR 4,05

     Versand gratis 
    Versand innerhalb von USA

    Anzahl: 1 verfügbar

    Zustand: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

  • Sprache: Englisch

    Verlag: Raphel Marketing., 2011

    098266446X / 9780982664469

    • Softcover

    Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)

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    Zustand: Gebraucht - Gut

    EUR 4,81

     Versand gratis 
    Versand innerhalb von USA

    Anzahl: 1 verfügbar

    Paperback. Zustand: Very Good. The customer experience revolution has begun Businesses that provide an extraordinary customer experience are more profitable and sustainable than their competition. They dominate industries and marginalize competing companies. In their innovative book, The Customer Experience Revolution: How Companies like Apple, Amazon, and Starbucks Have Changed Business Forever; authors Jeofrey Bean and Sean Van Tyne uncover valuable insights about leadership and decision-making. At large and small companies they call Experience Makers, the focus has surpassed products, services, and price toward the purpose-built customer experience and the user experience within it. Customer experience is an all-encompassing term that goes beyond traditional definitions of marketing, customer service, customer satisfaction, and product development. Delivering extraordinary customer experience is becoming more and more important, according to J.D. Power and Associates. We know from the data that people will pay for it, says Gary Tucker. Unique to customer experience books, Bean and Van Tyne capture the key elements of customer experience through interviews with business leaders. The book shows how Starbucks CEO Howard Schultz spearheaded a customer experience strategy using social media that built tremendous customer loyalty. An interview with executive Larry Tesler reveals the leadership qualities of Steve Jobs at Apple and Jeff Bezos at Amazon. It shows how Reed Hastings at Netflix brought down Blockbuster and continues to stay competitive. The book tells the story of Square (founded by Jack Dorsey of Twitter), as well as many other companies, including Intuit, LPL Financial, Skinit, EMN8, IDriveSafely, and more. These profiles of leaders in companies both large and small show the value of creating a complete customer experience ecosystem. Bean and Van Tyne found twelve essential leadership qualities common to the best companies in total customer experience management. They insist that these best practices can no longer be ignored for a company to remain successful. Customer expectations have risen and will continue to change. The Customer Experience Revolution shows why every business needs to make customer experience an integral part of its business strategy. The Customer Experience Revolution is a book that everyone who wants to succeed in business must read. --Todd Robinson, Founder and Former Chairman, LPL Financial Companies that delight their customers outperform their peers. This guidebook tells us why and how they do it in industries as diverse as retailing, smartphones, food service and driver education. I highly recommended it to anyone building a customer-focused business or refocusing an existing business on the experience of the customer. --Larry Tesler, Larry Tesler Consulting, former Vice President and Chief Scientist, Apple Computer.…

  • Sprache: Englisch

    Verlag: Raphel Marketing., 2011

    098266446X / 9780982664469

    • Softcover

    Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)

    Verkäufer/-in mit 5 Sternen
    Verkäufer/-in kontaktieren

    Zustand: Gebraucht - Befriedigend

    EUR 4,81

     Versand gratis 
    Versand innerhalb von USA

    Anzahl: 2 verfügbar

    Paperback. Zustand: Good. The customer experience revolution has begun Businesses that provide an extraordinary customer experience are more profitable and sustainable than their competition. They dominate industries and marginalize competing companies. In their innovative book, The Customer Experience Revolution: How Companies like Apple, Amazon, and Starbucks Have Changed Business Forever; authors Jeofrey Bean and Sean Van Tyne uncover valuable insights about leadership and decision-making. At large and small companies they call Experience Makers, the focus has surpassed products, services, and price toward the purpose-built customer experience and the user experience within it. Customer experience is an all-encompassing term that goes beyond traditional definitions of marketing, customer service, customer satisfaction, and product development. Delivering extraordinary customer experience is becoming more and more important, according to J.D. Power and Associates. We know from the data that people will pay for it, says Gary Tucker. Unique to customer experience books, Bean and Van Tyne capture the key elements of customer experience through interviews with business leaders. The book shows how Starbucks CEO Howard Schultz spearheaded a customer experience strategy using social media that built tremendous customer loyalty. An interview with executive Larry Tesler reveals the leadership qualities of Steve Jobs at Apple and Jeff Bezos at Amazon. It shows how Reed Hastings at Netflix brought down Blockbuster and continues to stay competitive. The book tells the story of Square (founded by Jack Dorsey of Twitter), as well as many other companies, including Intuit, LPL Financial, Skinit, EMN8, IDriveSafely, and more. These profiles of leaders in companies both large and small show the value of creating a complete customer experience ecosystem. Bean and Van Tyne found twelve essential leadership qualities common to the best companies in total customer experience management. They insist that these best practices can no longer be ignored for a company to remain successful. Customer expectations have risen and will continue to change. The Customer Experience Revolution shows why every business needs to make customer experience an integral part of its business strategy. The Customer Experience Revolution is a book that everyone who wants to succeed in business must read. --Todd Robinson, Founder and Former Chairman, LPL Financial Companies that delight their customers outperform their peers. This guidebook tells us why and how they do it in industries as diverse as retailing, smartphones, food service and driver education. I highly recommended it to anyone building a customer-focused business or refocusing an existing business on the experience of the customer. --Larry Tesler, Larry Tesler Consulting, former Vice President and Chief Scientist, Apple Computer.…

  • Sprache: Englisch

    Verlag: Raphel Marketing, Incorporated, 2011

    098266446X / 9780982664469

    • Softcover

    Anbieter: Gulf Coast Books, Cypress, TX, USAGulf Coast Books

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    Zustand: Gebraucht - Ausreichend

    EUR 4,82

     Versand gratis 
    Versand innerhalb von USA

    Anzahl: 1 verfügbar

    paperback. Zustand: Fair.

  • Sprache: Englisch

    Verlag: Bloomsbury USA Children's Books, 2005

    1582349924 / 9781582349923

    • Hardcover

    Anbieter: Greenworld Books, arlington, TX, USAGreenworld Books

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    Zustand: Gebraucht - Befriedigend

    EUR 5,02

     Versand gratis 
    Versand innerhalb von USA

    Anzahl: 1 verfügbar

    Zustand: good. Fast Free Shipping â" Good condition. It may show normal signs of use, such as light writing, highlighting, or library markings, but all pages are intact and the book is fully readable. A solid, complete copy that's ready to enjoy.

  • Sprache: Englisch

    Verlag: Createspace Independent Publishing Platform, 2014

    1502934736 / 9781502934734

    Serie: Buch 2 von 8 - The Plain Jane Mysteries

    • Softcover

    Anbieter: World of Books Inc, Montgomery, IL, USAWorld of Books Inc

    Verkäufer/-in mit 4 Sternen
    Verkäufer/-in kontaktieren

    Zustand: Gebraucht - Befriedigend

    EUR 5,05

     Versand gratis 
    Versand innerhalb von USA

    Anzahl: 1 verfügbar

    Paperback. Zustand: Good.

  • Sprache: Englisch

    Verlag: Raphel Marketing, Incorporated, 2011

    098266446X / 9780982664469

    • Softcover

    Anbieter: Bookmonger.Ltd, HILLSIDE, NJ, USABookmonger.Ltd

    Verkäufer/-in mit 5 Sternen
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    Zustand: Gebraucht - Gut

    EUR 1,38

    EUR 3,56 Versand 
    Versand innerhalb von USA

    Anzahl: 1 verfügbar

    paperback. Zustand: Very Good. Crease on cover and a few pages*.

  • Sprache: Englisch

    Verlag: Bloomsbury Publishing PLC, 2006

    1582348529 / 9781582348520

    • Hardcover

    Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)

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    Zustand: Gebraucht - Befriedigend

    EUR 5,19

     Versand gratis 
    Versand innerhalb von USA

    Anzahl: 1 verfügbar

    Hardback. Zustand: Good.

  • Sprache: Englisch

    Verlag: Bloomsbury USA Children's Books (edition First Edition), 2006

    1582348529 / 9781582348520

    • Hardcover
    • Erstausgabe

    Anbieter: BooksRun, Philadelphia, PA, USABooksRun

    Verkäufer/-in mit 5 Sternen
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    Zustand: Gebraucht - Gut

    EUR 5,20

     Versand gratis 
    Versand innerhalb von USA

    Anzahl: 1 verfügbar

    Hardcover. Zustand: Very Good. First Edition. With dust jacket. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

  • Sprache: Englisch

    Verlag: Piccadilly Press, 2006

    1853409065 / 9781853409066

    • Softcover

    Anbieter: AwesomeBooks, Wallingford, Vereinigtes KönigreichAwesomeBooks

    Verkäufer/-in mit 5 Sternen
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    Zustand: Gebraucht - Gut

    EUR 2,90

    EUR 2,38 Versand 
    Versand von Vereinigtes Königreich nach USA

    Anzahl: 1 verfügbar

    Paperback. Zustand: Very Good. Dumping Princes (Calypso Chronicles) (Calypso Chronicles) This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .…

  • Sprache: Englisch

    Verlag: Independently published (edition ), 2022

    9798846619562

    • Softcover

    Anbieter: BooksRun, Philadelphia, PA, USABooksRun

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    Zustand: Gebraucht - Gut

    EUR 5,42

     Versand gratis 
    Versand innerhalb von USA

    Anzahl: 1 verfügbar

    Paperback. Zustand: Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

  • Sprache: Englisch

    Verlag: Bloomsbury Publishing PLC, 2004

    1582349576 / 9781582349572

    • Hardcover

    Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)

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    Zustand: Gebraucht - Befriedigend

    EUR 5,65

     Versand gratis 
    Versand innerhalb von USA

    Anzahl: 5 verfügbar

    Hardback. Zustand: Good.

  • Sprache: Englisch

    Verlag: Bloomsbury USA Children's Books, 2005

    1582349924 / 9781582349923

    • Hardcover

    Anbieter: Once Upon A Time Books, Siloam Springs, AR, USAOnce Upon A Time Books

    Verkäufer/-in mit 4 Sternen
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    Zustand: Gebraucht - Befriedigend

    EUR 2,07

    EUR 3,52 Versand 
    Versand innerhalb von USA

    Anzahl: 1 verfügbar

    hardcover. Zustand: Good. Zustand des Schutzumschlags: Includes dust jacket. This is a used book in good condition and may show some signs of use or wear . This is a used book in good condition and may show some signs of use or wear .

  • Sprache: Englisch

    Verlag: Piccadilly Press 28/05/2004, 2004

    1853408255 / 9781853408250

    • Softcover

    Anbieter: Bahamut Media, Reading, Vereinigtes KönigreichBahamut Media

    Verkäufer/-in mit 5 Sternen
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    Zustand: Gebraucht - Gut

    EUR 3,37

    EUR 2,38 Versand 
    Versand von Vereinigtes Königreich nach USA

    Anzahl: 1 verfügbar

    Paperback. Zustand: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee.

  • Sprache: Englisch

    Verlag: Piccadilly Press Ltd, 2006

    1853408980 / 9781853408984

    • Softcover

    Anbieter: AwesomeBooks, Wallingford, Vereinigtes KönigreichAwesomeBooks

    Verkäufer/-in mit 5 Sternen
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    Zustand: Gebraucht - Gut

    EUR 3,48

    EUR 2,38 Versand 
    Versand von Vereinigtes Königreich nach USA

    Anzahl: 1 verfügbar

    Paperback. Zustand: Very Good. Duelling Princes (Calypso Chronicles) (Calypso Chronicles) This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .…

  • Sprache: Englisch

    Verlag: St Martins Pr, 1993

    1854902156 / 9781854902153

    • Softcover

    Anbieter: Wonder Book, Frederick, MD, USAWonder Book

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    Verbandsmitglied: ABAAILAB

    Zustand: Gebraucht - Befriedigend

    EUR 5,95

     Versand gratis 
    Versand innerhalb von USA

    Anzahl: 1 verfügbar

    Zustand: Good. Good condition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included.

  • Sprache: Englisch

    Verlag: Raphel Marketing., 2011

    098266446X / 9780982664469

    • Hardcover

    Anbieter: ThriftBooks-Atlanta, AUSTELL, GA, USAThriftBooks-Atlanta

    Verkäufer/-in mit 5 Sternen
    Verkäufer/-in kontaktieren

    Zustand: Gebraucht - Gut

    EUR 5,95

     Versand gratis 
    Versand innerhalb von USA

    Anzahl: 1 verfügbar

    Hardcover. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

  • Sprache: Englisch

    Verlag: Raphel Marketing, Incorporated, 2011

    098266446X / 9780982664469

    • Softcover

    Anbieter: Hawking Books, Edgewood, TX, USAHawking Books

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    Zustand: Gebraucht - Gut

    EUR 6,19

     Versand gratis 
    Versand innerhalb von USA

    Anzahl: 1 verfügbar

    Zustand: Very Good. Very Good Condition. Five star seller - Buy with confidence.

  • Sprache: Englisch

    Verlag: Piccadilly Press, 2011

    1848122128 / 9781848122123

    Serie: Buch 1 von 2 - The Calypso Chronicles

    • Softcover

    Anbieter: AwesomeBooks, Wallingford, Vereinigtes KönigreichAwesomeBooks

    Verkäufer/-in mit 5 Sternen
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    Zustand: Gebraucht - Gut

    EUR 3,77

    EUR 2,38 Versand 
    Versand von Vereinigtes Königreich nach USA

    Anzahl: 2 verfügbar

    Paperback. Zustand: Very Good. A Royal Match (Pulling Princes Bind Up) This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .…

  • Sprache: Englisch

    Verlag: Bloomsbury Publishing PLC, 2006

    1582349053 / 9781582349053

    • Softcover

    Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)

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    Zustand: Gebraucht - Gut

    EUR 6,25

     Versand gratis 
    Versand innerhalb von USA

    Anzahl: 1 verfügbar

    Paperback. Zustand: Very Good.

  • Sprache: Englisch

    Verlag: Bloomsbury USA Childrens, 2006

    1582349053 / 9781582349053

    • Softcover

    Anbieter: ThriftBooks-Atlanta, AUSTELL, GA, USAThriftBooks-Atlanta

    Verkäufer/-in mit 5 Sternen
    Verkäufer/-in kontaktieren

    Zustand: Gebraucht - Gut

    EUR 6,26

     Versand gratis 
    Versand innerhalb von USA

    Anzahl: 1 verfügbar

    Paperback. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

  • Sprache: Englisch

    Verlag: Bloomsbury USA Children's Books, 2005

    1582349924 / 9781582349923

    • Hardcover

    Anbieter: Wonder Book, Frederick, MD, USAWonder Book

    Verkäufer/-in mit 5 Sternen
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    Verbandsmitglied: ABAAILAB

    Zustand: Gebraucht - Gut

    EUR 6,39

     Versand gratis 
    Versand innerhalb von USA

    Anzahl: 1 verfügbar

    Zustand: Very Good. Very Good condition. Very Good dust jacket. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.

  • Sprache: Englisch

    Verlag: Bloomsbury USA Children's Books, 2005

    1582349924 / 9781582349923

    • Hardcover

    Anbieter: Wonder Book, Frederick, MD, USAWonder Book

    Verkäufer/-in mit 5 Sternen
    Verkäufer/-in kontaktieren

    Verbandsmitglied: ABAAILAB

    Zustand: Gebraucht - Befriedigend

    EUR 6,39

     Versand gratis 
    Versand innerhalb von USA

    Anzahl: 1 verfügbar

    Zustand: Good. Good condition. Good dust jacket. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included.

  • Sprache: Englisch

    Verlag: Contemporary Books, 1983

    0809255677 / 9780809255672

    • Softcover

    Anbieter: HPB-Ruby, Dallas, TX, USAHPB-Ruby

    Verkäufer/-in mit 5 Sternen
    Verkäufer/-in kontaktieren

    Zustand: Gebraucht - Gut

    EUR 2,97

    EUR 3,34 Versand 
    Versand innerhalb von USA

    Anzahl: 1 verfügbar

    paperback. Zustand: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority.

  • Sprache: Englisch

    Verlag: Bloomsbury USA Childrens, 2011

    1599908883 / 9781599908885

    Serie: Buch 2 von 2 - The Calypso Chronicles

    • Softcover

    Anbieter: Wonder Book, Frederick, MD, USAWonder Book

    Verkäufer/-in mit 5 Sternen
    Verkäufer/-in kontaktieren

    Verbandsmitglied: ABAAILAB

    Zustand: Gebraucht - Gut

    EUR 6,41

     Versand gratis 
    Versand innerhalb von USA

    Anzahl: 1 verfügbar

    Zustand: Very Good. Very Good condition. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.

  • Sprache: Englisch

    Verlag: CreateSpace Independent Publishi, 2018

    1986771423 / 9781986771429

    Serie: Buch 1 von 2 - The Maura Garrison Mysteries

    • Softcover

    Anbieter: HPB Inc., Dallas, TX, USAHPB Inc.

    Verkäufer/-in mit 5 Sternen
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    Zustand: Gebraucht - Gut

    EUR 3,03

    EUR 3,34 Versand 
    Versand innerhalb von USA

    Anzahl: 1 verfügbar

    paperback. Zustand: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority.

  • Sprache: Englisch

    Verlag: Headline Review 12/06/1997, 1997

    0747256136 / 9780747256137

    Serie: Buch 1 von 3 - Meet Me At The Bar

    • Softcover

    Anbieter: Bahamut Media, Reading, Vereinigtes KönigreichBahamut Media

    Verkäufer/-in mit 5 Sternen
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    Zustand: Gebraucht - Gut

    EUR 4,13

    EUR 2,38 Versand 
    Versand von Vereinigtes Königreich nach USA

    Anzahl: 1 verfügbar

    Paperback. Zustand: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee.

  • Sprache: Englisch

    Verlag: Contemporary Books, 1983

    0809255677 / 9780809255672

    • Softcover

    Anbieter: ThriftBooks-Atlanta, AUSTELL, GA, USAThriftBooks-Atlanta

    Verkäufer/-in mit 5 Sternen
    Verkäufer/-in kontaktieren

    Zustand: Gebraucht - Ausreichend

    EUR 6,64

     Versand gratis 
    Versand innerhalb von USA

    Anzahl: 1 verfügbar

    Paperback. Zustand: Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less.

  • Sprache: Englisch

    Verlag: Contemporary Books, 1983

    0809255677 / 9780809255672

    • Softcover

    Anbieter: ThriftBooks-Reno, Reno, NV, USAThriftBooks-Reno

    Verkäufer/-in mit 5 Sternen
    Verkäufer/-in kontaktieren

    Zustand: Gebraucht - Befriedigend

    EUR 6,64

     Versand gratis 
    Versand innerhalb von USA

    Anzahl: 1 verfügbar

    Paperback. Zustand: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.