9780684848044 - best practices: building your business with customer-focused solutions von andersen, arthur (33 Ergebnisse)
Best Practices Building Your B
Andersen, Arthur; Heibeler, Robert; Kelly, Thomas B.; Ketteman, Charles
- Softcover
Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)
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EUR 4,50
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Zustand: Acceptable. Item in acceptable condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.
Best Practices Building Your B
Andersen, Arthur; Heibeler, Robert; Kelly, Thomas B.; Ketteman, Charles
- Softcover
Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)
Verkäufer/-in kontaktierenVerkäufer/-in mit 5 SternenZustand: Gebraucht - Befriedigend
EUR 4,50
Versand gratisVersand innerhalb von USAAnzahl: 2 verfügbar
Zustand: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
Best Practices: Building Your Business with Customer-Focused Solutions
Andersen, Arthur; Heibeler, Robert; Kelly, Thomas B.; Ketteman, Charles
- Softcover
Anbieter: BooksRun, Philadelphia, PA, USABooksRun
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EUR 4,51
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Paperback. Zustand: Fair. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.
Best Practices: Building Your Business with Customer-Focused Solutions
Andersen, Arthur; Heibeler, Robert; Kelly, Thomas B.; Ketteman, Charles
- Softcover
Anbieter: BooksRun, Philadelphia, PA, USABooksRun
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EUR 4,67
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Paperback. Zustand: Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.
- Softcover
Anbieter: ThriftBooks-Atlanta, AUSTELL, GA, USAThriftBooks-Atlanta
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EUR 6,44
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Paperback. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Best Practices: Building Your Business with Customer-Focused Solutions
Andersen, Arthur,Heibeler, Robert,Kelly, Thomas B.,Ketteman, Charles
- Softcover
Anbieter: Once Upon A Time Books, Siloam Springs, AR, USAOnce Upon A Time Books
Verkäufer/-in kontaktierenVerkäufer/-in mit 4 SternenZustand: Gebraucht - Befriedigend
EUR 3,81
EUR 3,40 VersandVersand innerhalb von USAAnzahl: 1 verfügbar
paperback. Zustand: Good. This is a used book in good condition and may show some signs of use or wear . This is a used book in good condition and may show some signs of use or wear .
Best Practices : Building Your Business with Customer-Focused Solutions
Kelly, Thomas B., Ketteman, Charles, Andersen, Arthur, Heibeler, Robert
- Softcover
Anbieter: Better World Books: West, Reno, NV, USABetter World Books: West
Verkäufer/-in kontaktierenVerkäufer/-in mit 5 SternenZustand: Gebraucht - Gut
EUR 9,75
Versand gratisVersand innerhalb von USAAnzahl: 1 verfügbar
Zustand: Very Good. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Best Practices : Building Your Business with Customer-Focused Solutions
Kelly, Thomas B., Ketteman, Charles, Andersen, Arthur, Heibeler, Robert
- Softcover
Anbieter: Better World Books, Mishawaka, IN, USABetter World Books
Verkäufer/-in kontaktierenVerkäufer/-in mit 5 SternenZustand: Gebraucht - Gut
EUR 9,75
Versand gratisVersand innerhalb von USAAnzahl: 1 verfügbar
Zustand: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Best Practices: Building Your Business with Customer-Focused Solutions
Andersen, Arthur,Heibeler, Robert,Kelly, Thomas B.,Ketteman, Charles
- Softcover
Anbieter: Books From California, Simi Valley, CA, USABooks From California
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EUR 6,25
EUR 4,30 VersandVersand innerhalb von USAAnzahl: 1 verfügbar
paperback. Zustand: Good.
- Softcover
Anbieter: BookHolders, Towson, MD, USABookHolders
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EUR 14,43
Versand gratisVersand innerhalb von USAAnzahl: 1 verfügbar
Zustand: Fair. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] [ Edition: Reprint ] [ Water Damage: SLIGHT, doesn't affect use ] Publisher: Touchstone Pub Date: 5/18/2000 Binding: paperback Pages: 240 Reprint edition.
Best Practices : Building Your Business With Customer-Focused Solutions
Hiebeler, Robert; Kelly, Thomas; Ketteman, Charles; Arthur Andersen (Firm) (COR)
- Softcover
Anbieter: GreatBookPrices, Columbia, MD, USAGreatBookPrices
Verkäufer/-in kontaktierenVerkäufer/-in mit 5 SternenZustand: Neu
EUR 12,70
EUR 2,27 VersandVersand innerhalb von USAAnzahl: Mehr als 20 verfügbar
Zustand: New.
- Softcover
Anbieter: Lakeside Books, Benton Harbor, MI, USALakeside Books
Verkäufer/-in kontaktierenVerkäufer/-in mit 5 SternenZustand: Neu
EUR 11,51
EUR 3,43 VersandVersand innerhalb von USAAnzahl: Mehr als 20 verfügbar
Zustand: New. Brand New! Not Overstocks or Low Quality Book Club Editions! Direct From the Publisher! We're not a giant, faceless warehouse organization! We're a small town bookstore that loves books and loves it's customers! Buy from Lakeside Books.
- Softcover
Anbieter: WorldofBooks, Goring-By-Sea, WS, Vereinigtes KönigreichWorldofBooks
Verkäufer/-in kontaktierenVerkäufer/-in mit 5 SternenZustand: Gebraucht - Gut
EUR 9,75
EUR 6,53 VersandVersand von Vereinigtes Königreich nach USAAnzahl: 1 verfügbar
Paperback. Zustand: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Best Practices : Building Your Business With Customer-Focused Solutions
Hiebeler, Robert; Kelly, Thomas; Ketteman, Charles; Arthur Andersen (Firm) (COR)
- Softcover
Anbieter: GreatBookPrices, Columbia, MD, USAGreatBookPrices
Verkäufer/-in kontaktierenVerkäufer/-in mit 5 SternenZustand: Gebraucht - Wie neu
EUR 14,40
EUR 2,27 VersandVersand innerhalb von USAAnzahl: Mehr als 20 verfügbar
Zustand: As New. Unread book in perfect condition.
Best Practices: Building Your Business with Customer-Focused Solutions
Andersen, Arthur; Heibeler, Robert; Kelly, Thomas B.; Ketteman, Charles
- Softcover
Anbieter: California Books, Miami, FL, USACalifornia Books
Verkäufer/-in kontaktierenVerkäufer/-in mit 4 SternenZustand: Neu
EUR 17,73
Versand gratisVersand innerhalb von USAAnzahl: Mehr als 20 verfügbar
Zustand: New.
Best Practices: Building Your Business with Customer-Focused Solutions
Andersen, Arthur; Heibeler, Robert; Kelly, Thomas B.; Ketteman, Charles
- Softcover
Anbieter: Robinson Street Books, IOBA, Binghamton, NY, USARobinson Street Books, IOBA
Verkäufer/-in kontaktierenVerkäufer/-in mit 4 SternenVerbandsmitglied: IOBA
Zustand: Gebraucht - Gut
EUR 11,97
EUR 8,18 VersandVersand innerhalb von USAAnzahl: 1 verfügbar
Paperback. Zustand: Very Good. Prompt Shipment, shipped in Boxes, Tracking PROVIDED* Very good. Pages little tan.
Best Practices: Building Your Business with Customer-Focused Solutions
Andersen, Arthur; Heibeler, Robert; Kelly, Thomas B.; Ketteman, Charles
- Softcover
Anbieter: Robinson Street Books, IOBA, Binghamton, NY, USARobinson Street Books, IOBA
Verkäufer/-in kontaktierenVerkäufer/-in mit 4 SternenVerbandsmitglied: IOBA
Zustand: Gebraucht - Gut
EUR 11,97
EUR 8,18 VersandVersand innerhalb von USAAnzahl: 1 verfügbar
Paperback. Zustand: Very Good. Prompt Shipment, shipped in Boxes, Tracking PROVIDEDVery good*.
Best Practices: Building Your Business with Customer-Focused Solutions
Andersen, Arthur; Heibeler, Robert; Kelly, Thomas B.; Ketteman, Charles
- Softcover
Anbieter: Robinson Street Books, IOBA, Binghamton, NY, USARobinson Street Books, IOBA
Verkäufer/-in kontaktierenVerkäufer/-in mit 4 SternenVerbandsmitglied: IOBA
Zustand: Gebraucht - Gut
EUR 11,97
EUR 8,18 VersandVersand innerhalb von USAAnzahl: 1 verfügbar
Paperback. Zustand: Very Good. Prompt Shipment, shipped in Boxes, Tracking PROVIDEDvery good.
Best Practices: Building Your Business with Customer-Focused Solutions
Andersen, Arthur; Heibeler, Robert; Kelly, Thomas B.; Ketteman, Charles
- Softcover
Anbieter: Robinson Street Books, IOBA, Binghamton, NY, USARobinson Street Books, IOBA
Verkäufer/-in kontaktierenVerkäufer/-in mit 4 SternenVerbandsmitglied: IOBA
Zustand: Gebraucht - Gut
EUR 11,97
EUR 8,18 VersandVersand innerhalb von USAAnzahl: 1 verfügbar
Paperback. Zustand: Very Good. Prompt Shipment, shipped in Boxes, Tracking PROVIDEDVery good clean copy.
Best Practices: Building Your Business with Customer-Focused Solutions
Andersen, Arthur; Heibeler, Robert; Kelly, Thomas B.; Ketteman, Charles
- Softcover
Anbieter: Robinson Street Books, IOBA, Binghamton, NY, USARobinson Street Books, IOBA
Verkäufer/-in kontaktierenVerkäufer/-in mit 4 SternenVerbandsmitglied: IOBA
Zustand: Gebraucht - Gut
EUR 11,97
EUR 8,18 VersandVersand innerhalb von USAAnzahl: 1 verfügbar
Paperback. Zustand: Very Good. Prompt Shipment, shipped in Boxes, Tracking PROVIDED.
- Softcover
Anbieter: BargainBookStores, Grand Rapids, MI, USABargainBookStores
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EUR 21,55
Versand gratisVersand innerhalb von USAAnzahl: 5 verfügbar
Paperback or Softback. Zustand: New. Best Practices: Building Your Business with Customer-Focused Solutions. Book.
- Softcover
Anbieter: medimops, Berlin, Deutschlandmedimops
Verkäufer/-in kontaktierenVerkäufer/-in mit 5 SternenZustand: Gebraucht - Befriedigend
EUR 13,79
EUR 10,00 VersandVersand von Deutschland nach USAAnzahl: 1 verfügbar
Zustand: good. Befriedigend/Good: Durchschnittlich erhaltenes Buch bzw. Schutzumschlag mit Gebrauchsspuren, aber vollständigen Seiten. / Describes the average WORN book or dust jacket that has all the pages present.
Best Practices: Building Your Business with Customer-Focused Solutions
Arthur Andersen/ Robert Heibeler/ Thomas B. Kelly/ Charles Ketteman
- Softcover
Anbieter: Revaluation Books, Exeter, Vereinigtes KönigreichRevaluation Books
Verkäufer/-in kontaktierenVerkäufer/-in mit 5 SternenZustand: Neu
EUR 18,74
EUR 11,66 VersandVersand von Vereinigtes Königreich nach USAAnzahl: 2 verfügbar
Paperback. Zustand: Brand New. 240 pages. 8.25x5.50x0.75 inches. In Stock.
Best Practices : Building Your Business With Customer-Focused Solutions
Hiebeler, Robert; Kelly, Thomas; Ketteman, Charles; Arthur Andersen (Firm) (COR)
- Softcover
Anbieter: GreatBookPricesUK, Woodford Green, Vereinigtes KönigreichGreatBookPricesUK
Verkäufer/-in kontaktierenVerkäufer/-in mit 5 SternenZustand: Gebraucht - Wie neu
EUR 19,85
EUR 17,49 VersandVersand von Vereinigtes Königreich nach USAAnzahl: Mehr als 20 verfügbar
Zustand: As New. Unread book in perfect condition.
Best Practices : Building Your Business With Customer-Focused Solutions
Hiebeler, Robert; Kelly, Thomas; Ketteman, Charles; Arthur Andersen (Firm) (COR)
- Softcover
Anbieter: GreatBookPricesUK, Woodford Green, Vereinigtes KönigreichGreatBookPricesUK
Verkäufer/-in kontaktierenVerkäufer/-in mit 5 SternenZustand: Neu
EUR 21,07
EUR 17,49 VersandVersand von Vereinigtes Königreich nach USAAnzahl: Mehr als 20 verfügbar
Zustand: New.
Best Practices : Building Your Business With Customer-Focused Solutions
Arthur Andersen LLP; Robert Heibeler; Thomas B. Kelly; Charles Ketteman
- Softcover
Anbieter: SZ Global, Toronto, ON, KanadaSZ Global
Verkäufer/-in kontaktierenVerkäufer/-in mit 5 SternenZustand: Gebraucht
EUR 36,48
EUR 32,03 VersandVersand von Kanada nach USAAnzahl: 1 verfügbar
Paperback. Zustand: Collectible-Very Good. What makes the world's top companies so adept at providing stellar customer service? How do they meet the needs of every customer and still turn healthy profits? And, most important, how can you adapt their practices to fit your business?Thanks to over six years of ongoing research and…an investment of $30 million, Arthur Andersen has created its Global Best Practices Database to uncover breakthrough thinking at world-class companies. Now, in Best Practices, Arthur Andersen for the first time shares its understanding of how more than forty best-practices companies focus on their customers, create growth, reduce cost, and increase profits. Managers of any business in any industry can adapt and apply what those companies do best.Unlike most books based merely on an author's own theories or limited anecdotal experience, Best Practices is backed up by 30,000 pages of active, documented data on hundreds of companies worldwide. This book concentrates primarily on customers and how to involve them in everything from the design of products and services to marketing, selling, and product delivery.Perhaps the greatest value of the book lies in its linking of best practices to business processes, thereby encouraging managers to expand their thinking and engage in creative problem-solving with the help of insights from companies inside or outside their own industry For example, the manager of a clothing store chain can study how Federal Express adapted the concept of just-in-time manufacturing to its rapid delivery of parts between supplier and customer. The owner of a small coffee shop chain might learn from American Express and Peapod how to target customers by offering particular products and predicting exactly when they will make their next purchases.These and other examples will help business people diagnose the processes in place at their own companies and determine how best to improve them. Comprehensive and on the cutting edge, Best Practices will serve as an invaluable information resource.
Best Practices: Building Your Business with Customer-Focused Solutions
Andersen, Arthur; Heibeler, Robert; Kelly, Thomas B.; Ketteman, Charles
- Softcover
Anbieter: BennettBooksLtd, Los Angeles, CA, USABennettBooksLtd
Verkäufer/-in kontaktierenVerkäufer/-in mit 5 SternenZustand: Neu
EUR 68,47
EUR 5,98 VersandVersand innerhalb von USAAnzahl: 1 verfügbar
paperback. Zustand: New. In shrink wrap. Looks like an interesting title.
- Softcover
- Print-on-Demand
Anbieter: Grand Eagle Retail, Bensenville, IL, USAGrand Eagle Retail
Verkäufer/-in kontaktierenVerkäufer/-in mit 5 SternenZustand: Neu
EUR 18,60
Versand gratisVersand innerhalb von USAAnzahl: 1 verfügbar
Paperback. Zustand: new. Paperback. What makes the world's top companies so adept at providing stellar customer service? How do they meet the needs of every customer and still turn healthy profits? And, most important, how can you adapt their practices to fit your business? Thanks to over six years of ongoing research and an inv…estment of $30 million, Arthur Andersen has created its Global Best Practices Database to uncover breakthrough thinking at world-class companies. Now, in Best Practices, Arthur Andersen for the first time shares its understanding of how more than forty best-practices companies focus on their customers, create growth, reduce cost, and increase profits. Managers of any business in any industry can adapt and apply what those companies do best. Unlike most books based merely on an author's own theories or limited anecdotal experience, Best Practices is backed up by 30,000 pages of active, documented data on hundreds of companies worldwide. This book concentrates primarily on customers and how to involve them in everything from the design of products and services to marketing, selling, and product delivery. Perhaps the greatest value of the book lies in its linking of best practices to business processes, thereby encouraging managers to expand their thinking and engage in creative problem-solving with the help of insights from companies inside or outside their own industry For example, the manager of a clothing store chain can study how Federal Express adapted the concept of just-in-time manufacturing to its rapid delivery of parts between supplier and customer. The owner of a small coffee shop chain might learn from American Express and Peapod how to target customers by offering particular products and predicting exactly when they will make their next purchases. These and other examples will help business people diagnose the processes in place at their own companies and determine how best to improve them. Comprehensive and on the cutting edge, Best Practices will serve as an invaluable information resource. After over six years of research and an investment of over $30 million, Arthur Andersen has created its Global Best Practices Knowledge base to uncover breakthrough thinking at world-class companies. Now, for the first time, this volume shares the successful strategies of more than 40 exemplary companies. This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
- Softcover
- Print-on-Demand
Anbieter: PBShop.store UK, Fairford, GLOS, Vereinigtes KönigreichPBShop.store UK
Verkäufer/-in kontaktierenVerkäufer/-in mit 5 SternenZustand: Neu
EUR 21,08
EUR 4,85 VersandVersand von Vereinigtes Königreich nach USAAnzahl: 15 verfügbar
PAP. Zustand: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
- Softcover
- Print-on-Demand
Anbieter: THE SAINT BOOKSTORE, Southport, Vereinigtes KönigreichTHE SAINT BOOKSTORE
Verkäufer/-in kontaktierenVerkäufer/-in mit 5 SternenZustand: Neu
EUR 22,26
EUR 16,55 VersandVersand von Vereinigtes Königreich nach USAAnzahl: Mehr als 20 verfügbar
Paperback. Zustand: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days.
