ISBN: 9781576750797 - emotional value: creating strong bonds with your customers (15 Ergebnisse)

Hardback. Zustand: Good. Today's consumers demand not only services and products that are of the highest quality, but also positive, memorable experiences. This essential guide shows how organizations can leapfrog their competitors by learning how to add emotional value -the economic value of customers' feelings when they positively experience products and services -to their customers' experiences. Janelle Barlow and Dianna Maul, with more than forty years combined experience in the service industry, detail five practices for adding emotional value to customer and staff experiences.…

Hardback. Zustand: Good. Today's consumers demand not only services and products that are of the highest quality, but also positive, memorable experiences. This essential guide shows how organizations can leapfrog their competitors by learning how to add emotional value -the economic value of customers' feelings when they positively experience products and services -to their customers' experiences. Janelle Barlow and Dianna Maul, with more than forty years combined experience in the service industry, detail five practices for adding emotional value to customer and staff experiences.…

Zustand: Good. 1 Edition. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.…

Hardcover. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Hardcover. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

hardcover. Zustand: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority.

Hard Cover. Zustand: Fine. Zustand des Schutzumschlags: Very Good. First Edition. Signed by Author Signed by Author Light edgewear on dj., Inscribed and signed by Barlow on first page. Pages are clean, crisp and tight. mild wear. 310 pp. Signed by Author.

Zustand: good. Supports Goodwill of Silicon Valley job training programs. The cover and pages are in Good condition! Any other included accessories are also in Good condition showing use. Use can include some highlighting and writing, page and cover creases as well as other types visible wear.

hardcover. Zustand: Good. Most items will be dispatched the same or the next working day. A copy that has been read but remains in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned.…

Hardcover. Zustand: Used; Very Good. **SHIPPED FROM UK** We believe you will be completely satisfied with our quick and reliable service. All orders are dispatched as swiftly as possible! Buy with confidence! Greener Books.

Zustand: new.

Zustand: wie neu - gebraucht. Gebundene Ausgabe 336 S. Sehr guter Zustand, ohne Namenseintrag, Original-Schutzumschlag Ansichtsexemplar aus Buchladen Zustand: 1, wie neu - gebraucht, Gebundene Ausgabe Berrett-Koehler Publishers , 2000-04-17 336 S. , Emotional Value: Creating Strong Bonds with Your Customers: Taking Customer Service to a New Level, Barlow, Janelle.…

Hardcover. Zustand: Brand New. 310 pages. 9.50x6.75x1.40 inches. In Stock.

hardcover. Zustand: New. In shrink wrap. Looks like an interesting title.

Zustand: Sehr gut - gebraucht. Gebundene Ausgabe 336 S. Sehr guter Zustand, ohne Namenseintrag, Original-Schutzumschlag Zustand: 2, Sehr gut - gebraucht, Gebundene Ausgabe Berrett-Koehler Publishers , 2000-04-17 336 S. , Emotional Value: Creating Strong Bonds with Your Customers, Janelle Barlow.