9781787782136 - itil® foundation essentials itil 4 edition: the ultimate revision guide von agutter, claire (26 Ergebnisse)

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Paperback. Zustand: New. Second Edition. ITIL 4 is the latest evolution of the leading best-practice framework for ITSM (IT service management). It has been significantly updated from ITIL v3 and addresses new ITSM challenges, includes new technologies and incorporates new ways of working.ITIL® Foundation Essentials ITIL 4 Edition is the ultimate revision guide for candidates preparing for the ITIL 4 Foundation exam. It is fully aligned with the Foundation course syllabus and gives a clear and concise overview of the facts. Whether you are taking an ITIL 4 Foundation training course or are a self-study candidate, new to the framework or looking to upgrade your ITIL 2011 certification, this guide is the essential companion. It:Provides definitions of the key terms and concepts used in ITIL 4;Presents detailed information in clear, user-friendly and easy-to-follow ways through tables, bullet points and diagrams; andExplains the key figures and diagrams in the ITIL syllabus.This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus, including:Replacing 'change control' with 'change enablement' throughout;The removal of 'IT' from the definition of a change; andUpdating definitions for customer, sponsor and user.Start preparing for your ITIL Foundation exam - order your copy today.ITIL® is a registered trade mark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.…

Paperback. Zustand: new. Paperback. ITIL 4 is the latest evolution of the leading best-practice framework for ITSM (IT service management). It has been significantly updated from ITIL v3 and addresses new ITSM challenges, includes new technologies and incorporates new ways of working.ITIL Foundation Essentials ITIL 4 Edition is the ultimate revision guide for candidates preparing for the ITIL 4 Foundation exam. It is fully aligned with the Foundation course syllabus and gives a clear and concise overview of the facts. Whether you are taking an ITIL 4 Foundation training course or are a self-study candidate, new to the framework or looking to upgrade your ITIL 2011 certification, this guide is the essential companion. It:Provides definitions of the key terms and concepts used in ITIL 4;Presents detailed information in clear, user-friendly and easy-to-follow ways through tables, bullet points and diagrams; andExplains the key figures and diagrams in the ITIL syllabus.This second edition has been updated to align with amendments to the ITIL 4 Foundation syllabus, including:Replacing change control with change enablement throughout;The removal of IT from the definition of a change; andUpdating definitions for customer, sponsor and user.Start preparing for your ITIL Foundation exam order your copy today.ITIL is a registered trade mark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved. ITIL Foundation Essentials ITIL 4 Edition is the ultimate revision guide for candidates preparing for the ITIL 4 Foundation exam. It is fully aligned with the Foundation course syllabus and gives a clear and concise overview of the facts. This second edition has been updated to align with amendments to the ITIL 4 Foundation syllabus. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.…

Paperback. Zustand: New. Second Edition. ITIL 4 is the latest evolution of the leading best-practice framework for ITSM (IT service management). It has been significantly updated from ITIL v3 and addresses new ITSM challenges, includes new technologies and incorporates new ways of working.ITIL® Foundation Essentials ITIL 4 Edition is the ultimate revision guide for candidates preparing for the ITIL 4 Foundation exam. It is fully aligned with the Foundation course syllabus and gives a clear and concise overview of the facts. Whether you are taking an ITIL 4 Foundation training course or are a self-study candidate, new to the framework or looking to upgrade your ITIL 2011 certification, this guide is the essential companion. It:Provides definitions of the key terms and concepts used in ITIL 4;Presents detailed information in clear, user-friendly and easy-to-follow ways through tables, bullet points and diagrams; andExplains the key figures and diagrams in the ITIL syllabus.This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus, including:Replacing 'change control' with 'change enablement' throughout;The removal of 'IT' from the definition of a change; andUpdating definitions for customer, sponsor and user.Start preparing for your ITIL Foundation exam - order your copy today.ITIL® is a registered trade mark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.…

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Paperback. Zustand: New. Second Edition. ITIL 4 is the latest evolution of the leading best-practice framework for ITSM (IT service management). It has been significantly updated from ITIL v3 and addresses new ITSM challenges, includes new technologies and incorporates new ways of working.ITIL® Foundation Essentials ITIL 4 Edition is the ultimate revision guide for candidates preparing for the ITIL 4 Foundation exam. It is fully aligned with the Foundation course syllabus and gives a clear and concise overview of the facts. Whether you are taking an ITIL 4 Foundation training course or are a self-study candidate, new to the framework or looking to upgrade your ITIL 2011 certification, this guide is the essential companion. It:Provides definitions of the key terms and concepts used in ITIL 4;Presents detailed information in clear, user-friendly and easy-to-follow ways through tables, bullet points and diagrams; andExplains the key figures and diagrams in the ITIL syllabus.This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus, including:Replacing 'change control' with 'change enablement' throughout;The removal of 'IT' from the definition of a change; andUpdating definitions for customer, sponsor and user.Start preparing for your ITIL Foundation exam - order your copy today.ITIL® is a registered trade mark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.…

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Paperback. Zustand: New. Second Edition. ITIL 4 is the latest evolution of the leading best-practice framework for ITSM (IT service management). It has been significantly updated from ITIL v3 and addresses new ITSM challenges, includes new technologies and incorporates new ways of working.ITIL® Foundation Essentials ITIL 4 Edition is the ultimate revision guide for candidates preparing for the ITIL 4 Foundation exam. It is fully aligned with the Foundation course syllabus and gives a clear and concise overview of the facts. Whether you are taking an ITIL 4 Foundation training course or are a self-study candidate, new to the framework or looking to upgrade your ITIL 2011 certification, this guide is the essential companion. It:Provides definitions of the key terms and concepts used in ITIL 4;Presents detailed information in clear, user-friendly and easy-to-follow ways through tables, bullet points and diagrams; andExplains the key figures and diagrams in the ITIL syllabus.This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus, including:Replacing 'change control' with 'change enablement' throughout;The removal of 'IT' from the definition of a change; andUpdating definitions for customer, sponsor and user.Start preparing for your ITIL Foundation exam - order your copy today.ITIL® is a registered trade mark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.…

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Zustand: New. Print on Demand pp. 92.

Zustand: New. Print on Demand pp. 92.

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Taschenbuch. Zustand: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - ITIL® 4 is the latest evolution of the leading best-practice framework for ITSM (IT service management). It has been significantly updated from ITIL v3 and addresses new ITSM challenges, includes new technologies and incorporates new ways of working.ITIL® Foundation Essentials ITIL 4 Edition is the ultimate revision guide for candidates preparing for the ITIL 4 Foundation exam. It is fully aligned with the Foundation course syllabus and gives a clear and concise overview of the facts. Whether you are taking an ITIL 4 Foundation training course or are a self-study candidate, new to the framework or looking to upgrade your ITIL 2011 certification, this guide is the essential companion. It:This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus, including:Start preparing for your ITIL Foundation exam - order your copy today.ITIL® is a registered trade mark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.…

Paperback. Zustand: new. Paperback. ITIL 4 is the latest evolution of the leading best-practice framework for ITSM (IT service management). It has been significantly updated from ITIL v3 and addresses new ITSM challenges, includes new technologies and incorporates new ways of working.ITIL Foundation Essentials ITIL 4 Edition is the ultimate revision guide for candidates preparing for the ITIL 4 Foundation exam. It is fully aligned with the Foundation course syllabus and gives a clear and concise overview of the facts. Whether you are taking an ITIL 4 Foundation training course or are a self-study candidate, new to the framework or looking to upgrade your ITIL 2011 certification, this guide is the essential companion. It:Provides definitions of the key terms and concepts used in ITIL 4;Presents detailed information in clear, user-friendly and easy-to-follow ways through tables, bullet points and diagrams; andExplains the key figures and diagrams in the ITIL syllabus.This second edition has been updated to align with amendments to the ITIL 4 Foundation syllabus, including:Replacing change control with change enablement throughout;The removal of IT from the definition of a change; andUpdating definitions for customer, sponsor and user.Start preparing for your ITIL Foundation exam order your copy today.ITIL is a registered trade mark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved. ITIL Foundation Essentials ITIL 4 Edition is the ultimate revision guide for candidates preparing for the ITIL 4 Foundation exam. It is fully aligned with the Foundation course syllabus and gives a clear and concise overview of the facts. This second edition has been updated to align with amendments to the ITIL 4 Foundation syllabus. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.…

Paperback. Zustand: new. Paperback. ITIL 4 is the latest evolution of the leading best-practice framework for ITSM (IT service management). It has been significantly updated from ITIL v3 and addresses new ITSM challenges, includes new technologies and incorporates new ways of working.ITIL Foundation Essentials ITIL 4 Edition is the ultimate revision guide for candidates preparing for the ITIL 4 Foundation exam. It is fully aligned with the Foundation course syllabus and gives a clear and concise overview of the facts. Whether you are taking an ITIL 4 Foundation training course or are a self-study candidate, new to the framework or looking to upgrade your ITIL 2011 certification, this guide is the essential companion. It:Provides definitions of the key terms and concepts used in ITIL 4;Presents detailed information in clear, user-friendly and easy-to-follow ways through tables, bullet points and diagrams; andExplains the key figures and diagrams in the ITIL syllabus.This second edition has been updated to align with amendments to the ITIL 4 Foundation syllabus, including:Replacing change control with change enablement throughout;The removal of IT from the definition of a change; andUpdating definitions for customer, sponsor and user.Start preparing for your ITIL Foundation exam order your copy today.ITIL is a registered trade mark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved. ITIL Foundation Essentials ITIL 4 Edition is the ultimate revision guide for candidates preparing for the ITIL 4 Foundation exam. It is fully aligned with the Foundation course syllabus and gives a clear and concise overview of the facts. This second edition has been updated to align with amendments to the ITIL 4 Foundation syllabus. This item is printed on demand. Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability.…

Zustand: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. &Uumlber den AutorClaire Agutter is a service management trainer, consultant and author. In 2020, she was one of Computer Weekly s Top 50 Most Influential Women in Tech. In 2018 and 2019 she was recognised as an HDI Top 25 Thought Leade.…