Isbn: 9786139990047 - service strategies for customer satisfaction and customer loyalty (5 Ergebnisse)

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  • Sprache: Englisch

    Verlag: LAP LAMBERT Academic Publishing, 2019

    6139990041 / 9786139990047

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    Taschenbuch. Zustand: Neu. Service Strategies for Customer Satisfaction and Customer Loyalty | Vasanthakumar Kumaradeepan (u. a.) | Taschenbuch | 152 S. | Englisch | 2019 | LAP LAMBERT Academic Publishing | EAN 9786139990047 | Verantwortliche Person für die EU: preigu GmbH & Co. KG, Lengericher Landstr. 19, 49078 Osnabrück, mail[at]preigu[dot]de | Anbieter: preigu.…

  • Sprache: Englisch

    Verlag: LAP LAMBERT Academic Publishing Feb 2019, 2019

    6139990041 / 9786139990047

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    Taschenbuch. Zustand: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -The book titled Service Strategies as Service Quality and Servicescape for Customer Satisfaction and Customer Loyalty in Super Markets: A case in Jaffna District, Sri Lanka. The Book would helpful to find the impact and the relationship among the factors such as Service Quality, ServiceScape, Customer Satisfaction and Customer Loyalty in Super Market sector. Service Quality and Servicescape as Service Strategies as Major Variables (Independent variable) and Customer Loyalty as Dependent Variable and Customer Satisfaction as mediating variable as the model in this study. This is deductive and quantitative approach is used to find out the casual relationship among the variable in selected area. The population is eight super markets. As sample only three (03) super markets considered and 240 respondents selected as random sampling method. Questionnaires were given equally allocated in each supermarket. Eighty questionnaires per each supermarket and only 218 questionnaires were taken to analysis. Correlation and regression were used to find out the relationship and impact among the variables. ANOVA was used to compare all three supermarkets once and find out the best supermarket. 152 pp. Englisch.…

  • Sprache: Englisch

    Verlag: LAP LAMBERT Academic Publishing, 2019

    6139990041 / 9786139990047

    • Softcover
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    Taschenbuch. Zustand: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - The book titled Service Strategies as Service Quality and Servicescape for Customer Satisfaction and Customer Loyalty in Super Markets: A case in Jaffna District, Sri Lanka. The Book would helpful to find the impact and the relationship among the factors such as Service Quality, ServiceScape, Customer Satisfaction and Customer Loyalty in Super Market sector. Service Quality and Servicescape as Service Strategies as Major Variables (Independent variable) and Customer Loyalty as Dependent Variable and Customer Satisfaction as mediating variable as the model in this study. This is deductive and quantitative approach is used to find out the casual relationship among the variable in selected area. The population is eight super markets. As sample only three (03) super markets considered and 240 respondents selected as random sampling method. Questionnaires were given equally allocated in each supermarket. Eighty questionnaires per each supermarket and only 218 questionnaires were taken to analysis. Correlation and regression were used to find out the relationship and impact among the variables. ANOVA was used to compare all three supermarkets once and find out the best supermarket.…

  • Sprache: Englisch

    Verlag: LAP LAMBERT Academic Publishing, 2019

    6139990041 / 9786139990047

    • Softcover
    • Print-on-Demand

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    Zustand: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Autor/Autorin: Kumaradeepan VasanthakumarVasanthakumar Kumaradeepan has successfully completed B.B.M. (2007), and a PG.Dip M (SL) (2011) MBA (RUSL) 2015, MSLIM., MIMSL., MCIM(UK). Mr. Kumaradeepan is a Senior Lecturer in Marketing at present, teac. …

  • Sprache: Englisch

    Verlag: LAP LAMBERT Academic Publishing Feb 2019, 2019

    6139990041 / 9786139990047

    • Softcover
    • Print-on-Demand

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    Taschenbuch. Zustand: Neu. This item is printed on demand - Print on Demand Titel. Neuware -The book titled Service Strategies as Service Quality and Servicescape for Customer Satisfaction and Customer Loyalty in Super Markets: A case in Jaffna District, Sri Lanka. The Book would helpful to find the impact and the relationship among the factors such as Service Quality, ServiceScape, Customer Satisfaction and Customer Loyalty in Super Market sector. Service Quality and Servicescape as Service Strategies as Major Variables (Independent variable) and Customer Loyalty as Dependent Variable and Customer Satisfaction as mediating variable as the model in this study. This is deductive and quantitative approach is used to find out the casual relationship among the variable in selected area. The population is eight super markets. As sample only three (03) super markets considered and 240 respondents selected as random sampling method. Questionnaires were given equally allocated in each supermarket. Eighty questionnaires per each supermarket and only 218 questionnaires were taken to analysis. Correlation and regression were used to find out the relationship and impact among the variables. ANOVA was used to compare all three supermarkets once and find out the best supermarket.VDM Verlag, Dudweiler Landstraße 99, 66123 Saarbrücken 152 pp. Englisch.…