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  • Sprache: Englisch

    Verlag: McGraw-Hill Education - Europe, 2010

    0073403350 / 9780073403359

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    Hardback. Zustand: Fair. Balancing conceptual and applied coverage of all aspects of the management and operation of services, Service Management has maintained the position as market leader through five previous editions. It is the most comprehensive and widely used introduction to service operations on the market, written by one of the top authorities on the subject, and it is designed to develop students' skills in both strategic and operational issues pertaining to services. The Seventh Edition also offers the latest information on Six-Sigma and RFID, as well as recent developments in other important industry topics. Text coverage spans both qualitative and quantitative aspects of service management and offers flexibility in courses, offering varying approaches to the study of service operations. The new edition is designed to develop students' skills in both strategic and operational issues pertaining to services.…

  • Sprache: Englisch

    Verlag: McGraw-Hill Education - Europe, 2010

    0073403350 / 9780073403359

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    Hardback. Zustand: Very Good. Balancing conceptual and applied coverage of all aspects of the management and operation of services, Service Management has maintained the position as market leader through five previous editions. It is the most comprehensive and widely used introduction to service operations on the market, written by one of the top authorities on the subject, and it is designed to develop students' skills in both strategic and operational issues pertaining to services. The Seventh Edition also offers the latest information on Six-Sigma and RFID, as well as recent developments in other important industry topics. Text coverage spans both qualitative and quantitative aspects of service management and offers flexibility in courses, offering varying approaches to the study of service operations. The new edition is designed to develop students' skills in both strategic and operational issues pertaining to services.…

  • Sprache: Englisch

    Verlag: Mcgraw Hill Higher Education (edition 7th Revised edition), 2010

    0073403350 / 9780073403359

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    Hardcover. Zustand: Very Good. 7th Revised edition. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

  • Sprache: Englisch

    Verlag: MIT Press Ltd, 2018

    0262534991 / 9780262534994

    Serie: Buch 2 von 8 - The Digital Future of Management

    • Softcover

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    Paperback. Zustand: Good. The relationship between management and digital technology: experts present a new agenda for the practice of management. Digital technology has profoundly affected the ways that businesses design and produce goods, manage internal communication, and connect with customers. But the next phase of the digital revolution raises a new set of questions about the relationship between technology and the practice of management. Managers in the digital era must consider how big data can inform hiring decisions, whether new communication technologies are empowering workers or unleashing organizational chaos, what role algorithms will play in corporate strategy, and even how to give performance feedback to a robot. This collection of short, pithy essays from MIT Sloan Management Review, written by both practitioners and academic experts, explores technology's foundational impact on management. Much of the conversation around these topics centers on the evolving relationship between humans and cognitive technologies, and the essays reflect this-considering, for example, not only how to manage a bot but how cognitive systems will enhance business decision making, how AI delivers value, and the ethics of algorithms. ContributorsAjay Agrawal, Robert D. Austin, David H. Autor, Andrew Burgert, Paul R. Daugherty, Thomas H. Davenport, R. Edward Freeman, Joshua S. Gans, Avi Goldfarb, Lynda Gratton, Reid Hoffman, Bala Iyer, Gerald C. Kane, Frieda Klotz, Rita Gunther McGrath, Paul Michelman, Andrew W. Moore, Nicola Morini-Bianzino, Tim O'Reilly, Bidhan L. Parmar, Ginni Rometty, Bernd Schmitt, Alex Tapscott, Don Tapscott, Monideepa Tarafdar, Catherine J. Turco, George Westerman, H. James Wilson, Andrew S. Winston. …

  • Sprache: Englisch

    Verlag: Wiley, 2016

    1119051827 / 9781119051824

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  • Sprache: Englisch

    Verlag: Wiley, 2006

    0471789739 / 9780471789734

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  • Sprache: Englisch

    Verlag: Wiley, 2006

    0471789739 / 9780471789734

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    Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)

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    Zustand: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

  • Sprache: Englisch

    Verlag: Cengage Learning, 2013

    1285847091 / 9781285847092

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    Anbieter: Zoom Books Company, Lynden, WA, USAZoom Books Company

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    Zustand: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

  • Zustand: Gebraucht - Befriedigend

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    Zustand: good. Book is in good condition and may include underlining highlighting and minimal wear. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

  • Sprache: Englisch

    Verlag: LogiSense Corporation, 2024

    1738260739 / 9781738260737

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    Anbieter: Zoom Books East, Glendale Heights, IL, USAZoom Books East

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    Zustand: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

  • Sprache: Englisch

    Verlag: Wiley, 2006

    0471789739 / 9780471789734

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    Anbieter: Zoom Books Company, Lynden, WA, USAZoom Books Company

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    Zustand: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

  • Sprache: Englisch

    Verlag: Addison-Wesley Professional, 2001

    0201730626 / 9780201730623

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    Anbieter: Zoom Books East, Glendale Heights, IL, USAZoom Books East

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    Zustand: good. Book is in good condition and may include underlining highlighting and minimal wear. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

  • Sprache: Englisch

    Verlag: Course Technology Ptr, 2015

    1285452348 / 9781285452340

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    Anbieter: Zoom Books Company, Lynden, WA, USAZoom Books Company

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    Zustand: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

  • Sprache: Englisch

    Verlag: Course Technology Ptr, 2015

    1285452348 / 9781285452340

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    Anbieter: Zoom Books East, Glendale Heights, IL, USAZoom Books East

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    Zustand: good. Book is in good condition and may include underlining highlighting and minimal wear. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

  • Sprache: Englisch

    Verlag: Wiley, 2016

    1119051827 / 9781119051824

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    Anbieter: Zoom Books East, Glendale Heights, IL, USAZoom Books East

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    Zustand: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

  • Sprache: Englisch

    Verlag: Pearson College Div, 2007

    0131190822 / 9780131190825

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    Anbieter: Zoom Books Company, Lynden, WA, USAZoom Books Company

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    Zustand: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

  • Sprache: Englisch

    Verlag: John Wiley & Sons (edition 1), 1998

    0471239801 / 9780471239802

    • Softcover

    Anbieter: BooksRun, Philadelphia, PA, USABooksRun

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    EUR 4,33

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    Paperback. Zustand: Fair. 1. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.

  • Sprache: Englisch

    Verlag: Harvard Business Review Press, 2010

    1422131610 / 9781422131619

    • Hardcover

    Anbieter: Zoom Books Company, Lynden, WA, USAZoom Books Company

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    Zustand: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

  • Sprache: Englisch

    Verlag: Pearson, 2010

    0132126109 / 9780132126106

    • Softcover

    Anbieter: Orion Tech, Kingwood, TX, USAOrion Tech

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    paperback. Zustand: Fair.

  • Sprache: Englisch

    Verlag: Cengage Learning, Inc, 2013

    1133526853 / 9781133526858

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    EUR 4,48

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    Paperback. Zustand: Fair. Gain a strong understanding of IT project management as you learn to apply today�s most effective project management tools and techniques with the unique approach found in INFORMATION TECHNOLOGY PROJECT MANAGEMENT, 8E. This book emphasizes the latest developments and skills to help you prepare for the Project Management Professional (PMP) or Certified Associate in Project Management (CAPM) exams. While this edition reflect content from the latest the PMBOK Guide, it goes well beyond the Guide to provide a meaningful context for project management. Hundreds of timely examples highlight IT projects, while quick quizzes, discussion questions, exercises, and ongoing cases reinforce your learning. Time-saving template files assist in completing tasks. Examples from familiar companies featured in today's news, an Agile case, MindView software, and a guide to using Microsoft Project 2013 help you master IT project management skills that are marketable around the globe.…

  • Sprache: Englisch

    Verlag: McGraw-Hill/Irwin, 2005

    0073122580 / 9780073122588

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    Zustand: good. This book is in good condition with very minimal damage. There is writing on the book page's exterior. Pages may have minimal notes or highlighting. Cover image on the book may vary from photo. Ships out quickly in a secure plastic mailer.

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    Sprache: Englisch

    Verlag: Course Technology Ptr, 2013

    1133526853 / 9781133526858

    • Softcover

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    Zustand: acceptable. This book is a well used but readable copy. Integrity of the book is still intact with no missing pages. May have notes or highlighting. This item shows signs of water damage. Cover image on the book may vary from photo. Ships out quickly in a secure plastic mailer.

  • Sprache: Englisch

    Verlag: Routledge, 2000

    0124499686 / 9780124499683

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    Anbieter: Greenworld Books, arlington, TX, USAGreenworld Books

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    Zustand: like_new. Fast Free Shipping â" Excellent condition book with clean cover and pages. Barely handled, with minimal wear. An outstanding copy, close to enjoy.

  • Sprache: Englisch

    Verlag: Routledge, 2000

    0124499686 / 9780124499683

    • Softcover

    Anbieter: Greenworld Books, arlington, TX, USAGreenworld Books

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    Zustand: good. Fast Free Shipping â" Good condition. It may show normal signs of use, such as light writing, highlighting, or library markings, but all pages are intact and the book is fully readable. A solid, complete copy that's ready to enjoy.

  • Sprache: Englisch

    Verlag: Cengage Learning (edition 8), 2015

    1285452348 / 9781285452340

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    Anbieter: BooksRun, Philadelphia, PA, USABooksRun

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    Paperback. Zustand: Fair. 8. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.

  • Sprache: Englisch

    Verlag: Mc Press, 2005

    1583470530 / 9781583470534

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    Zustand: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

  • Sprache: Englisch

    Verlag: Mc Press, 2005

    1583470530 / 9781583470534

    • Softcover

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    Zustand: Good. Shows moderate signs of wear and previous use. Can include notes/highlighting. A portion of your purchase benefits nonprofits! - Note: Edition & format may differ from what is shown in stock photo & item details. May not include supplementary material (toys, access code, dvds, etc).

  • Sprache: Englisch

    Verlag: Course Technology Ptr (edition 8), 2015

    1285452348 / 9781285452340

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    Anbieter: BooksRun, Philadelphia, PA, USABooksRun

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    Paperback. Zustand: Very Good. 8. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

  • Sprache: Englisch

    Verlag: Wiley, 2005

    0471649848 / 9780471649847

    • Hardcover

    Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)

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    Hardback. Zustand: Very Good. Describes the critical aspects, know-how, practical examples, key insights, and best practices to improve operational efficiency, corporate agility, and business competitiveness. This book illustrates the methods of building and integrating a portfolio of IT investments to ensure the realization of maximum value and benefit.…

  • Sprache: Englisch

    Verlag: Wiley, 2005

    0471649848 / 9780471649847

    • Hardcover

    Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)

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    Zustand: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.