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In den Warenkorbhardcover. Zustand: Good. 1st Edition. Ships in a BOX from Central Missouri! May not include working access code. Will not include dust jacket. Has used sticker(s) and some writing or highlighting. UPS shipping for most packages, (Priority Mail for AK/HI/APO/PO Boxes).
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In den WarenkorbGebunden. Zustand: New. C. M. Chang is on the faculty of the Department of Industrial and Systems Engineering at the State University of New York at Buffalo in Buffalo, New York.The ultimate instructional guide to achieving success in the service sectorAlready responsible for .
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In den WarenkorbZustand: New. Awarded the 2011 Best Book Award by the International Association for Management of Technology (IAMOT) this textbook is devised to help in training future service systems engineers and enable them to become more effective in contributing to the needs in strategic differentiation and operational excellence of service enterprises. Num Pages: 720 pages, Illustrations. BIC Classification: KJMV5. Category: (P) Professional & Vocational. Dimension: 235 x 197 x 43. Weight in Grams: 1386. . 2010. 1st Edition. Hardcover. . . . .
Verlag: John Wiley & Sons Inc, New York, 2010
ISBN 10: 0470423323 ISBN 13: 9780470423325
Sprache: Englisch
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In den WarenkorbHardcover. Zustand: new. Hardcover. The ultimate instructional guide to achieving success in the service sector Already responsible for employing the bulk of the U.S. workforce, service-providing industries continue to increase their economic dominance. Because of this fact, these companies are looking for talented new service systems engineers to take on strategic and operational challenges. This instructional guide supplies essential tools for career seekers in the service field, including techniques on how to apply scientific, engineering, and business management principles effectively to integrate technology into the workplace. This book provides: Broad-based concepts, skills, and capabilities in twelve categories, which form the "Three-Decker Leadership Architecture," including creative thinking and innovations in services, knowledge management, and globalizationMaterials supplemented and enhanced by a large number of case studies and examplesSkills for successful service engineering and management to create strategic differentiation and operational excellence for service organizationsFocused training on becoming a systems engineer, a critically needed position that, according to a 2009 Moneyline article on the best jobs in America, ranks at the top of the list Service Systems Management and Engineering is not only a valuable addition to a college classroom, but also an extremely handy reference for industry leaders looking to explore the possibilities presented by the expanding service economy, allowing them to better target strategies for greater achievement. Awarded the 2011 Best Book Award by the International Association for Management of Technology (IAMOT) this textbook is devised to help in training future service systems engineers and enable them to become more effective in contributing to the needs in strategic differentiation and operational excellence of service enterprises. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.
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In den WarenkorbZustand: New. pp. xxx + 690 Illus.
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In den WarenkorbBuch. Zustand: Neu. Neuware - The ultimate instructional guide to achieving success in the service sectorAlready responsible for employing the bulk of the U.S. workforce, service-providing industries continue to increase their economic dominance. Because of this fact, these companies are looking for talented new service systems engineers to take on strategic and operational challenges. This instructional guide supplies essential tools for career seekers in the service field, including techniques on how to apply scientific, engineering, and business management principles effectively to integrate technology into the workplace. This book provides:\* Broad-based concepts, skills, and capabilities in twelve categories, which form the 'Three-Decker Leadership Architecture,' including creative thinking and innovations in services, knowledge management, and globalization\* Materials supplemented and enhanced by a large number of case studies and examples\* Skills for successful service engineering and management to create strategic differentiation and operational excellence for service organizations\* Focused training on becoming a systems engineer, a critically needed position that, according to a 2009 Moneyline article on the best jobs in America, ranks at the top of the listService Systems Management and Engineering is not only a valuable addition to a college classroom, but also an extremely handy reference for industry leaders looking to explore the possibilities presented by the expanding service economy, allowing them to better target strategies for greater achievement.
Verlag: John Wiley and Sons Inc, US, 2010
ISBN 10: 0470423323 ISBN 13: 9780470423325
Sprache: Englisch
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In den WarenkorbHardback. Zustand: New. The ultimate instructional guide to achieving success in the service sector Already responsible for employing the bulk of the U.S. workforce, service-providing industries continue to increase their economic dominance. Because of this fact, these companies are looking for talented new service systems engineers to take on strategic and operational challenges. This instructional guide supplies essential tools for career seekers in the service field, including techniques on how to apply scientific, engineering, and business management principles effectively to integrate technology into the workplace. This book provides: Broad-based concepts, skills, and capabilities in twelve categories, which form the "Three-Decker Leadership Architecture," including creative thinking and innovations in services, knowledge management, and globalizationMaterials supplemented and enhanced by a large number of case studies and examplesSkills for successful service engineering and management to create strategic differentiation and operational excellence for service organizationsFocused training on becoming a systems engineer, a critically needed position that, according to a 2009 Moneyline article on the best jobs in America, ranks at the top of the list Service Systems Management and Engineering is not only a valuable addition to a college classroom, but also an extremely handy reference for industry leaders looking to explore the possibilities presented by the expanding service economy, allowing them to better target strategies for greater achievement.
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In den WarenkorbZustand: New. pp. xxx + 690.
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In den WarenkorbHardcover. Zustand: Brand New. 1st edition. 720 pages. 9.37x7.76x1.65 inches. In Stock.
Verlag: John Wiley and Sons Inc, US, 2010
ISBN 10: 0470423323 ISBN 13: 9780470423325
Sprache: Englisch
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In den WarenkorbHardback. Zustand: New. The ultimate instructional guide to achieving success in the service sector Already responsible for employing the bulk of the U.S. workforce, service-providing industries continue to increase their economic dominance. Because of this fact, these companies are looking for talented new service systems engineers to take on strategic and operational challenges. This instructional guide supplies essential tools for career seekers in the service field, including techniques on how to apply scientific, engineering, and business management principles effectively to integrate technology into the workplace. This book provides: Broad-based concepts, skills, and capabilities in twelve categories, which form the "Three-Decker Leadership Architecture," including creative thinking and innovations in services, knowledge management, and globalizationMaterials supplemented and enhanced by a large number of case studies and examplesSkills for successful service engineering and management to create strategic differentiation and operational excellence for service organizationsFocused training on becoming a systems engineer, a critically needed position that, according to a 2009 Moneyline article on the best jobs in America, ranks at the top of the list Service Systems Management and Engineering is not only a valuable addition to a college classroom, but also an extremely handy reference for industry leaders looking to explore the possibilities presented by the expanding service economy, allowing them to better target strategies for greater achievement.
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In den WarenkorbZustand: New. Brand new! Please provide a physical shipping address.
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In den WarenkorbZustand: New. Awarded the 2011 Best Book Award by the International Association for Management of Technology (IAMOT) this textbook is devised to help in training future service systems engineers and enable them to become more effective in contributing to the needs in strategic differentiation and operational excellence of service enterprises. Num Pages: 720 pages, Illustrations. BIC Classification: KJMV5. Category: (P) Professional & Vocational. Dimension: 235 x 197 x 43. Weight in Grams: 1386. . 2010. 1st Edition. Hardcover. . . . . Books ship from the US and Ireland.
Verlag: John Wiley & Sons Inc, New York, 2010
ISBN 10: 0470423323 ISBN 13: 9780470423325
Sprache: Englisch
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In den WarenkorbHardcover. Zustand: new. Hardcover. The ultimate instructional guide to achieving success in the service sector Already responsible for employing the bulk of the U.S. workforce, service-providing industries continue to increase their economic dominance. Because of this fact, these companies are looking for talented new service systems engineers to take on strategic and operational challenges. This instructional guide supplies essential tools for career seekers in the service field, including techniques on how to apply scientific, engineering, and business management principles effectively to integrate technology into the workplace. This book provides: Broad-based concepts, skills, and capabilities in twelve categories, which form the "Three-Decker Leadership Architecture," including creative thinking and innovations in services, knowledge management, and globalizationMaterials supplemented and enhanced by a large number of case studies and examplesSkills for successful service engineering and management to create strategic differentiation and operational excellence for service organizationsFocused training on becoming a systems engineer, a critically needed position that, according to a 2009 Moneyline article on the best jobs in America, ranks at the top of the list Service Systems Management and Engineering is not only a valuable addition to a college classroom, but also an extremely handy reference for industry leaders looking to explore the possibilities presented by the expanding service economy, allowing them to better target strategies for greater achievement. Awarded the 2011 Best Book Award by the International Association for Management of Technology (IAMOT) this textbook is devised to help in training future service systems engineers and enable them to become more effective in contributing to the needs in strategic differentiation and operational excellence of service enterprises. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
Verlag: John Wiley & Sons Inc, New York, 2010
ISBN 10: 0470423323 ISBN 13: 9780470423325
Sprache: Englisch
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In den WarenkorbHardcover. Zustand: new. Hardcover. The ultimate instructional guide to achieving success in the service sector Already responsible for employing the bulk of the U.S. workforce, service-providing industries continue to increase their economic dominance. Because of this fact, these companies are looking for talented new service systems engineers to take on strategic and operational challenges. This instructional guide supplies essential tools for career seekers in the service field, including techniques on how to apply scientific, engineering, and business management principles effectively to integrate technology into the workplace. This book provides: Broad-based concepts, skills, and capabilities in twelve categories, which form the "Three-Decker Leadership Architecture," including creative thinking and innovations in services, knowledge management, and globalizationMaterials supplemented and enhanced by a large number of case studies and examplesSkills for successful service engineering and management to create strategic differentiation and operational excellence for service organizationsFocused training on becoming a systems engineer, a critically needed position that, according to a 2009 Moneyline article on the best jobs in America, ranks at the top of the list Service Systems Management and Engineering is not only a valuable addition to a college classroom, but also an extremely handy reference for industry leaders looking to explore the possibilities presented by the expanding service economy, allowing them to better target strategies for greater achievement. Awarded the 2011 Best Book Award by the International Association for Management of Technology (IAMOT) this textbook is devised to help in training future service systems engineers and enable them to become more effective in contributing to the needs in strategic differentiation and operational excellence of service enterprises. Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability.