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Hardback. Zustand: Very Good. An essential career guide for every Asian American--and all their co-workers and managers--that explains how traditional Asian cultural values are at odds with Western corporate culture. Leading Asian American career coach and advocate Jane Hyun explains that the lack of Asian Americans in executive suite positions is brought about by a combination of Asian cultures and traditions strait-jacketing Asian Americans in the workplace, and how the group's lack of vocal affirmation in popular media and culture, afflicts them with a "perpetual foreigner syndrome" in the eyes of Americans who don't know enough to understand the challenges placed on Asian Americans in the corporate environment. Filled with anecdotes and case studies from her own consulting experience covering the gamut of Asian Americans from various backgrounds, the book discusses how being Asian affects the way they interact with colleagues, managers, and clients, and will offer advice and real world solutions while exposing the challenges encountered. For the Asian reader, the book will help them to see the cultural barriers they subconsciously place in their own career paths and how to overcome them. For the non-Asian reader, the book serves as a primer for promoting optimal working relationships with Asians, and will help start a dialogue that will benefit all. This essential guide offers a toolkit for navigating corporate America by exploring: Cultural Fluency: Learn how deeply rooted Confucian values--like respect for authority and self-control--can clash with Western workplace expectations, and how to bridge the gap without losing your identity. The Model Minority Myth: Uncover the dangers of the "model minority" stereotype and the "perpetual foreigner syndrome," and learn why these perceptions can hold you back despite your qualifications. Actionable Career Strategies: Master the unwritten rules of corporate America, from self-promotion and navigating office politics to acing performance reviews and negotiating your salary. Mentoring and Networking: Build a powerful network and find sponsors who will champion your career, with specific advice for overcoming cultural hesitation in forming these critical relationships. A Guide for Managers: For non-Asian leaders, discover how to unlock the full potential of your Asian American team members, foster an inclusive environment, and support their path to the executive suite.…

Paperback. Zustand: Good. Managing your boss: Isn't that merely manipulation? Corporate cozying up? Not according to John Gabarro and John Kotter. This guidebook contends that you manage your boss for a very good reason: to do your best on the job - and thereby benefit not only yourself but also your supervisor and your entire company.…

Hardback. Zustand: Good. An essential career guide for every Asian American--and all their co-workers and managers--that explains how traditional Asian cultural values are at odds with Western corporate culture. Leading Asian American career coach and advocate Jane Hyun explains that the lack of Asian Americans in executive suite positions is brought about by a combination of Asian cultures and traditions strait-jacketing Asian Americans in the workplace, and how the group's lack of vocal affirmation in popular media and culture, afflicts them with a "perpetual foreigner syndrome" in the eyes of Americans who don't know enough to understand the challenges placed on Asian Americans in the corporate environment. Filled with anecdotes and case studies from her own consulting experience covering the gamut of Asian Americans from various backgrounds, the book discusses how being Asian affects the way they interact with colleagues, managers, and clients, and will offer advice and real world solutions while exposing the challenges encountered. For the Asian reader, the book will help them to see the cultural barriers they subconsciously place in their own career paths and how to overcome them. For the non-Asian reader, the book serves as a primer for promoting optimal working relationships with Asians, and will help start a dialogue that will benefit all. This essential guide offers a toolkit for navigating corporate America by exploring: Cultural Fluency: Learn how deeply rooted Confucian values--like respect for authority and self-control--can clash with Western workplace expectations, and how to bridge the gap without losing your identity. The Model Minority Myth: Uncover the dangers of the "model minority" stereotype and the "perpetual foreigner syndrome," and learn why these perceptions can hold you back despite your qualifications. Actionable Career Strategies: Master the unwritten rules of corporate America, from self-promotion and navigating office politics to acing performance reviews and negotiating your salary. Mentoring and Networking: Build a powerful network and find sponsors who will champion your career, with specific advice for overcoming cultural hesitation in forming these critical relationships. A Guide for Managers: For non-Asian leaders, discover how to unlock the full potential of your Asian American team members, foster an inclusive environment, and support their path to the executive suite.…

Hardback. Zustand: Good. Most executives believe that winning and keeping customers requires offering something unique. But as physical products are seen as increasingly hard to differentiate, companies resort to branding, gimmicks, and "thinking outside the box." Meanwhile, customers are less satisfied than they were a decade ago. Patrick Barwise and Sean Meehan argue that most companies have taken differentiation so far that they've left their customers behind. Customers don't want bells and whistles and don't care about trivial differences between brands. What they really want are quality products, reliable services, and fair value for money. Yet most companies consistently fail to meet these basic customer needs. Simply Better is a no-nonsense, back-to-basics manifesto for today's businesses. Barwise and Meehan argue that successful differentiation lies not in unique selling propositions, but in generic category benefits, such as good service, on-time delivery, and quality products, that any company can provide. The key is to deliver these consistently better than competitors. Illustrating this customer-focused differentiation through vivid examples of companies, including Toyota, P&G, Hilti, Tesco, and Ryanair, Simply Better outlines an actionable framework managers can use to: * Understand what customers really value and why they buy the brands they do * Discover basic, unmet needs ripe for reliable solutions * Channel customer dissatisfaction into performance improvements * Balance in-the-box thinking in strategy and innovation with out-of-the-box thinking in advertising and communications * Create a learning culture that continuously responds to changing customer needs While being unique might be exciting and appealing, it doesn't drive business success. Simply Better shows how meeting and exceeding the most ordinary of customer expectations can lead to extraordinary--and lasting--rewards.…

Paperback. Zustand: Good. Powerful strategies and techniques for: * Increasing your sales and your income * Achieving and surpassing your short- and long-term sales goals * Gaining recognition as a top-producer Let this book guide you in your pursuit of excellence and extraordinary achievement. In short, easy-to-read chapters, you learn: * 13 techniques for attaining peak performance * 9 strategies for achieving greatness as a leader * 8 paths toward becoming a superb motivator *14 methods of presenting. This book focuses on developing the sales and marketing skills of wholesalers selling financial product. Michele DeFelippo; Frank Lacey (illustrator).…

Paperback. Zustand: Very Good. Shaun Bradley has lived the American dream. He has gone from selling peanuts at Green Bay Packer games as a boy, to Naval Academy graduation and service in the U.S. Navy as a young man. He then co-founded and served as CEO of Bradley-Morris, Inc. (BMI). In fact, Shaun is known as a Founding Father of the modern military recruiting industry, which in its various forms has now placed tens of thousands of veterans into positions in American industry - all at no cost to them. Shaun and BMI were honored in the White House as one of the top small businesses in the country. BMI opened in 1991 in a 250 square foot executive suite in Atlanta, Georgia and was funded out of Shaun and his partner's own checking accounts. It would grow to become a multi-location, multi-state operation, placing over 15,000 veterans with annual sales eclipsing $15M. It became one of the largest non-franchise staffing firms in the United Sates. Small Business Veteran is not only a primer for anybody starting, growing and leading a company, but also for those thinking about it.…

Paperback. Zustand: Fair. These eight articles examine all aspects of the work of modern nonprofit organizations. The essays cover topics such as earning the public trust and learning from the success of venture capitalists.

Paperback. Zustand: Good. Lloyd, a truck driver for Forward Trucking Inc., has a random encounter with death while making his way back home. Lloyd, who is short on faith and options, finds himself in the largest downward spiral of his life. He meets an unexpected traveler who sees something in him that Lloyd couldn't find on his own. Together through a new sense of faith and reason Lloyd discovers his life's calling.…

Paperback. Zustand: Very Good. If talent is an organization's most important asset, maximizing that talent is its most critical challenge. This guide can help managers develop the skills to motivate people to perform at their best. It also shows you how to: make work meaningful and rewarding, foster commitment and innovation, and retain top performers.…

Paperback. Zustand: Good. From overcoming stage fright to reading and reacting to body language to tackling tough questions and delivering memorable closings, presenters from the novice to the seasoned speaker find advice for giving standout presentations. This book includes fast and actionable tools and strategies for improving critical management skills.…

Paperback. Zustand: Good. From how to build and lead an argument to how to deal with difficult adversaries to preserving future relationships, this book gives managers the confidence and the tools to negotiate any issue successfully. It includes fast and actionable tools and strategies for improving critical management skills.…

Paperback. Zustand: Good. These eight articles examine all aspects of the work of modern nonprofit organizations. The essays cover topics such as earning the public trust and learning from the success of venture capitalists.

Paperback. Zustand: Good.

Zustand: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

Hardback. Zustand: Good. Named to the shortlist for the 2021 Outstanding Works of Literature (OWL) Award in the Women in Business CategoryAddressing gender alone won't help women rise to the top.Although women come from widely diverse backgrounds, they share a common assumption upon entering the workforce: "I have a chance." Along the way, however, they discover that people question their authority, challenge their intelligence, and discount their ideas. And while gender is a common denominator among these women, race and class are often wedges between them.In Our Separate Ways, Ella Bell Smith and Stella M. Nkomo take an unflinching look at the surprising differences between Black and White women's trials and triumphs on their way to the top. Based on groundbreaking research, the book compares and contrasts the experiences of 120 Black and White female managers in America. Powerful stories bring to life the women's often difficult journeys from childhood to professional success, highlighting the roles that gender, race, and class played in their development.Now with an updated preface and epilogue, the book provides candid discussions of the continuing challenge of achieving race and gender equality in the midst of deep political and ideological divides. You'll discover how White women have?perhaps unwittingly?aligned themselves more often with White men than with Black women and how systemic racism and biases still exist in organizations. But you?ll also learn what to do to leverage the talents of all women and eliminate systemic racism for good.Whether you lead an organization or simply want to better understand the dynamics at play in business today, you'll discover provocative ideas for creating a better workplace and encouraging equality for everyone.…

Zustand: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

Paperback. Zustand: Good. A year of HBR's essential thinking on tech&#8212all in one place.From quantum computing and next-generation digital health tools to virtual reality training and the dawn of the commercial space age, new technologies are reshaping business on the factory floor and in the C-suite. What should you and your company be doing now to take advantage of the new opportunities these technologies are creating&#8212and avoid falling victim to disruption?The Year in Tech 2022: The Insights You Need from Harvard Business Review will help you understand what the latest and most important tech innovations mean for your organization and how you can use them to compete and win in today's turbulent business environment.Business is changing. Will you adapt or be left behind?Get up to speed and deepen your understanding of the topics that are shaping your company's future with the Insights You Need from Harvard Business Review series. Featuring HBR's smartest thinking on fast-moving issues&#8212blockchain, cybersecurity, AI, and more&#8212each book provides the foundational introduction and practical case studies your organization needs to compete today and collects the best research, interviews, and analysis to get it ready for tomorrow.You can't afford to ignore how these issues will transform the landscape of business and society. The Insights You Need series will help you grasp these critical ideas&#8212and prepare you and your company for the future.…

Hardback. Zustand: Very Good. Even as white collar jobs are outsourced to Indian firms, those of us in the developed world persist in the view that our distinct advantage over the developing world our ability to innovate will remain unchallenged. This book offers a view of the challenges and opportunities for multinationals looking for sources of innovation in the future.…

Zustand: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Paperback. Zustand: Good. Lead through the crisis and prepare for recovery.As the Covid-19 pandemic is exacting its toll on the global economy, forward-looking organizations are moving past crisis management and positioning themselves to leap ahead when the worst is over. What should you and your organization be doing now to address today's unprecedented challenges while laying the foundation needed to emerge stronger?Coronavirus: Leadership and Recovery provides you with essential thinking about managing your company through the pandemic, keeping your employees (and yourself) healthy and productive, and spurring your business to continue innovating and reinventing itself ahead of the recovery.Business is changing. Will you adapt or be left behind? Get up to speed and deepen your understanding of the topics that are shaping your company's future with the Insights You Need from Harvard Business Review series. Featuring HBR's smartest thinking on fast-moving issues&#8212blockchain, cybersecurity, AI, and more&#8212each book provides the foundational introduction and practical case studies your organization needs to compete today and collects the best research, interviews, and analysis to get it ready for tomorrow.You can't afford to ignore how these issues will transform the landscape of business and society. The Insights You Need series will help you grasp these critical ideas&#8212and prepare you and your company for the future.…

Hardback. Zustand: Good. A Wall Street Journal bestsellerNamed one of 10 Best New Management Books for 2022 by Thinkers50Creating a culture of learning and growth.Growth is the goal. Helping people develop their potential?enabling them to articulate and become the self they want to be, are capable of being, and that best serves them and others in the short and long term?is what we as individuals and leaders strive toward.But how do we grow? It turns out it happens in a predictable way, which means we can understand where we are in our growth and chart a way forward. In this compact, complete guide, Whitney Johnson dives more deeply than ever into the S Curve of Learning so that you can envision how growth happens and direct yourself and others in your organization to create a culture that fosters it.The growth and learning journey comes in three phases: the Launch Point, the Sweet Spot, and Mastery. Compelling examples of successful people will show you when and why growth is slow, how to keep going, what to do when growth and learning are almost too fast to keep up with, and how to leap from one growth journey to another.As individuals grow, so do organizations and societies. Growth is learning put into action?action that betters the world as we better ourselves and our small niches, both personal and professional, within it. Growth occurs when learning is internalized?when we try something new and invest the effort to move it from being something we do to something we are.…

Paperback. Zustand: Very Good. How do you identify leaders in the making? How do you train them, taking into account their unique strengths and weaknesses? Addressing such issues, this collection of articles examines the ways in which managers and executives develop as leaders, and then helps readers apply successful tactics in real-life settings.…

Paperback. Zustand: Good. A collection of revealing articles that captures the varying leadership and management styles of senior executives in several industries. This work shows you the challenges and complexities that CEOs and senior executives face and how they can restore good strategic decision-making while maintaining morale throughout the rest of the company.…

Paperback. Zustand: Very Good. The "Harvard Business Review Paperback Series" is designed to bring today's managers and professionals the fundamental information they need to stay competitive in a fast-moving world. From the preeminent thinkers whose work has defined an entire field to the rising stars who will redefine the way we think about business, here are the leading minds and landmark ideas that have established the "Harvard Business Review" as required reading for ambitious businesspeople in organizations around the globe. A first-time collection of the old classics and best new thinking on marketing, these articles provide a diverse look at marketing, including global branding, one-to-one marketing, and how to manage buzz.…

Paperback. Zustand: Very Good.

Paperback. Zustand: Good. None (illustrator).

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Paperback. Zustand: Very Good. From how to build and lead an argument to how to deal with difficult adversaries to preserving future relationships, this book gives managers the confidence and the tools to negotiate any issue successfully. It includes fast and actionable tools and strategies for improving critical management skills.…

Hardback. Zustand: Good. Far-reaching changes in attitudes and family structures have been redefining the workforce for more than two decades--yet the workplace has remained much the same. During this time, many companies have learned that personalizing the customer experience is good for business. In Mass Career Customization, the authors argue convincingly to extend this popular and profitable concept to the workplace. This book is centered on the powerful insight that career options in today's economy need to accommodate the rising and falling phases of employee engagement as it changes over time. The remarkable process unveiled in this book offers choices involving four important dimensions of career progression: role; pace; location and schedule; and workload. As the working population shrinks, maintaining industry advantage will depend largely on keeping employees engaged and connected. Mass career customization provides a framework for organizational adaptability that will do just that. …