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Paperback. Zustand: Good. Learn the secrets instinctively known to charismatic, persuasive communicators and reap the rewards of stronger relationships and increased influence in every area of life. Communicating effectively is a learned behavior. Virtually anyone can become a more influential and persuasive communicator. This ground-breaking book reveals concrete methods proven over 35 years of research, teaching, and consulting to address a wide range of communication challenges that organizations and individuals face. Readers learn to raise delicate issues, convince without being overbearing, and to constructively resolve conflict and criticism. Based on international award-winning research, BE QUIET, BE HEARD rejects canned formulas that leave little room for adaptability. When people attempt to speak using pre-packaged sound bytes, others see right through the one-size-fits-all technique. In lieu of staid formulas, this book offers models that provide flexible guidelines and progressive steps that can be easily adapted to specific communication challenges.…

Paperback. Zustand: Good. No Jacket. Former library book; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

Paperback. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Paperback. Zustand: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

Paperback. Zustand: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

Paperback. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

paperback. Zustand: Acceptable. Pages include notes, underlining, or highlighting.

Paperback. Zustand: Good. Learn the secrets instinctively known to charismatic, persuasive communicators and reap the rewards of stronger relationships and increased influence in every area of life. Communicating effectively is a learned behavior. Virtually anyone can become a more influential and persuasive communicator. This ground-breaking book reveals concrete methods proven over 35 years of research, teaching, and consulting to address a wide range of communication challenges that organizations and individuals face. Readers learn to raise delicate issues, convince without being overbearing, and to constructively resolve conflict and criticism. Based on international award-winning research, BE QUIET, BE HEARD rejects canned formulas that leave little room for adaptability. When people attempt to speak using pre-packaged sound bytes, others see right through the one-size-fits-all technique. In lieu of staid formulas, this book offers models that provide flexible guidelines and progressive steps that can be easily adapted to specific communication challenges.…

Soft cover. Zustand: Very Good. Softcover 1967 sheet music. Covers in very good condition. Binding firm. Pages unmarked and clean.

Zustand: acceptable. Fairly worn, but readable and intact. If applicable: Dust jacket, disc or access code may not be included.

Zustand: good. Signs of wear and consistent use.

Zustand: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Paperback. Zustand: Very Good. 5. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

paperback. Zustand: Good.

Pamphlet. Zustand: Very Good. no date (Ca 1935), 12 pp., Color Illus, Brn Color Illus Pamphlet (3.75 x 8 Inches), VG.

Zustand: As New. Unread book in perfect condition.

Zustand: New.

Paperback. Zustand: New.

Zustand: As New. Unread book in perfect condition.

Paperback. Zustand: Good. Good Plus.

Zustand: New.

Zustand: New.

Paperback. Zustand: Good. Good Condition. Has some staining. Five star seller - Buy with confidence.

Zustand: New.

Zustand: New.

Paperback. Zustand: New.

Zustand: As New. Unread book in perfect condition.

Hardcover. Zustand: Good.

Zustand: New.

Zustand: As New. Unread book in perfect condition.