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Bo burlingham (581 Ergebnisse)

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  • Sprache: Englisch

    Verlag: Cornerstone, 2009

    1847940331 / 9781847940339

    • Softcover

    Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)

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    Zustand: Gebraucht - Befriedigend

    EUR 3,24

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    Versand innerhalb von USA

    Anzahl: 3 verfügbar

    Paperback. Zustand: Good. Too many start-ups don't make the grade - what makes a successful business take off? Starting a new business is exciting, but there are many traps for the unwary.

  • Sprache: Englisch

    Verlag: Trust House Publishing, 2019

    1734048905 / 9781734048902

    • Softcover

    Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)

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    Zustand: Gebraucht - Befriedigend

    EUR 3,24

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    Anzahl: 1 verfügbar

    Paperback. Zustand: Good. Too many teams of highly talented people get stuck in frustration and intractable problems. Mistrust among the members is often the root cause. When safety is lacking, people withhold their opinions, posturing becomes routine, and mediocrity abounds. Once safety is restored, it's like a logjam breaks; the team rediscovers its latent energy to overcome challenges. I've helped many groups through this transition by applying the 60 lessons in this book. They will work for you too.Some of us have blind spots on the impact we have on our relationships. We sow seeds of mistrust without even knowing it, label others as untrustworthy, and then react accordingly. Throughout these pages, we will flip on the light switch to see what we're doing with and to those around us.There is nothing quite like the joy that comes with genuine trust. To fully trust another person is the height of vulnerability and security, while to have earned someone's trust is a great honor and rare privilege. To be trusted is to be accepted-and respected-as the unique person we are.…

  • Sprache: Englisch

    Verlag: Crown Currency, 2013

    0385348339 / 9780385348331

    • Softcover

    Anbieter: Gulf Coast Books, Cypress, TX, USAGulf Coast Books

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    Zustand: Gebraucht - Gut

    EUR 3,89

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    Versand innerhalb von USA

    Anzahl: 1 verfügbar

    paperback. Zustand: Very Good.

  • Sprache: Englisch

    Verlag: Penguin Publishing Group, 2013

    1591844975 / 9781591844976

    • Hardcover

    Anbieter: Orion Tech, Kingwood, TX, USAOrion Tech

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    Zustand: Gebraucht - Ausreichend

    EUR 3,90

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    Versand innerhalb von USA

    Anzahl: 1 verfügbar

    hardcover. Zustand: Fair.

  • Sprache: Englisch

    Verlag: Crown Currency, 2013

    0385348339 / 9780385348331

    • Softcover

    Anbieter: Dream Books Co., Denver, CO, USADream Books Co.

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    Zustand: Gebraucht - Ausreichend

    EUR 3,90

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    Versand innerhalb von USA

    Anzahl: 1 verfügbar

    Zustand: acceptable. This copy has clearly been enjoyedâ"expect noticeable shelf wear and some minor creases to the cover. Binding is strong, and all pages are legible. May contain previous library markings or stamps.

  • Sprache: Englisch

    Verlag: Penguin Putnam Inc, 2014

    1591844975 / 9781591844976

    • Hardcover

    Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)

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    Zustand: Gebraucht - Gut

    EUR 3,91

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    Anzahl: 2 verfügbar

    Hardback. Zustand: Very Good. "No two exit experiences are exactly alike. Some people wind up happy with the process and satisfied with the way it turned out while others look back on it as a nightmare. The question I hope to answer in this book is why. What did the people with 'good' exits do differently from those who'd had 'bad' exits?" When pioneering business journalist and Inc. magazine editor at large Bo Burlingham wrote Small Giants, it became an instant classic for its original take on a common business problem--how to handle the pressure to grow. Now Burlingham is back to tackle an even more common problem--how to exit your company well. Sooner or later, all entrepreneurs leave their businesses and all businesses get sold, given away, or liquidated. Whatever your preferred outcome, you need to start planning for it while you still have time and options. The beautiful part is that if you start early enough, the process will lead you to build a better, stronger, more resilient company, as well as one with a higher market value. Unfortunately, most owners don't start early enough--and pay a steep price for their procrastination. Burlingham interviewed dozens of entrepreneurs across a range of industries and identified eight key factors that determine whether owners are happy after leaving their businesses. His book showcases the insights, exit plans, and cautionary tales of entrepreneurs such as Ray Pagano: founder of a leading manufacturer of housings for security cameras. He turned down a bid for his company and instead changed his management style, resulting in a subsequent sale for four times the original offer. Bill Niman: founder of the iconic Niman Ranch, which revolutionized the meat industry. He learned about unhappy exits when he was forced to sell to private equity investors, leaving him with nothing to show for his thirty-five years in business. Gary Hirshberg: founder of organic yogurt pioneer Stonyfield Farm. He pulled off the nearly impossible task of finding a large company that would buy out his 275 small investors at a premium price while letting him retain complete control of the business. Through such stories, Burlingham offers an illuminating and inspirational guide to one of the most stressful, and yet potentially rewarding, processes business owners must go through. And he explores the emotional challenges they face at every step of the way. At the end of the day, owning a business is about more than selling goods and services. It's about making choices that shape your entire life, both professional and personal. Finish Big helps you figure out how to face your future with confidence and be able to someday look back on your journey with pride.…

  • Sprache: Englisch

    Verlag: Penguin Putnam Inc, 2014

    1591844975 / 9781591844976

    • Hardcover

    Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)

    Verkäufer/-in mit 5 Sternen
    Verkäufer/-in kontaktieren

    Zustand: Gebraucht - Befriedigend

    EUR 3,91

     Versand gratis 
    Versand innerhalb von USA

    Anzahl: 7 verfügbar

    Hardback. Zustand: Good. "No two exit experiences are exactly alike. Some people wind up happy with the process and satisfied with the way it turned out while others look back on it as a nightmare. The question I hope to answer in this book is why. What did the people with 'good' exits do differently from those who'd had 'bad' exits?" When pioneering business journalist and Inc. magazine editor at large Bo Burlingham wrote Small Giants, it became an instant classic for its original take on a common business problem--how to handle the pressure to grow. Now Burlingham is back to tackle an even more common problem--how to exit your company well. Sooner or later, all entrepreneurs leave their businesses and all businesses get sold, given away, or liquidated. Whatever your preferred outcome, you need to start planning for it while you still have time and options. The beautiful part is that if you start early enough, the process will lead you to build a better, stronger, more resilient company, as well as one with a higher market value. Unfortunately, most owners don't start early enough--and pay a steep price for their procrastination. Burlingham interviewed dozens of entrepreneurs across a range of industries and identified eight key factors that determine whether owners are happy after leaving their businesses. His book showcases the insights, exit plans, and cautionary tales of entrepreneurs such as Ray Pagano: founder of a leading manufacturer of housings for security cameras. He turned down a bid for his company and instead changed his management style, resulting in a subsequent sale for four times the original offer. Bill Niman: founder of the iconic Niman Ranch, which revolutionized the meat industry. He learned about unhappy exits when he was forced to sell to private equity investors, leaving him with nothing to show for his thirty-five years in business. Gary Hirshberg: founder of organic yogurt pioneer Stonyfield Farm. He pulled off the nearly impossible task of finding a large company that would buy out his 275 small investors at a premium price while letting him retain complete control of the business. Through such stories, Burlingham offers an illuminating and inspirational guide to one of the most stressful, and yet potentially rewarding, processes business owners must go through. And he explores the emotional challenges they face at every step of the way. At the end of the day, owning a business is about more than selling goods and services. It's about making choices that shape your entire life, both professional and personal. Finish Big helps you figure out how to face your future with confidence and be able to someday look back on your journey with pride.…

  • Sprache: Englisch

    Verlag: Portfolio, 2005

    1591840937 / 9781591840930

    • Hardcover

    Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)

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    Zustand: Gebraucht - Befriedigend

    EUR 4,08

     Versand gratis 
    Versand innerhalb von USA

    Anzahl: 9 verfügbar

    Hardback. Zustand: Good.

  • Sprache: Englisch

    Verlag: Portfolio, 2005

    1591840937 / 9781591840930

    • Hardcover

    Anbieter: Zoom Books East, Glendale Heights, IL, USAZoom Books East

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    Zustand: Gebraucht - Befriedigend

    EUR 4,09

     Versand gratis 
    Versand innerhalb von USA

    Anzahl: 1 verfügbar

    Zustand: good. Book is in good condition and may include underlining highlighting and minimal wear. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

  • Sprache: Englisch

    Verlag: Portfolio, 2005

    1591840937 / 9781591840930

    • Hardcover

    Anbieter: Zoom Books East, Glendale Heights, IL, USAZoom Books East

    Verkäufer/-in mit 5 Sternen
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    Zustand: Gebraucht - Gut

    EUR 4,09

     Versand gratis 
    Versand innerhalb von USA

    Anzahl: 1 verfügbar

    Zustand: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

  • Sprache: Englisch

    Verlag: Portfolio, 2016

    014310960X / 9780143109600

    • Softcover

    Anbieter: Zoom Books Company, Lynden, WA, USAZoom Books Company

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    Zustand: Gebraucht - Gut

    EUR 4,09

     Versand gratis 
    Versand innerhalb von USA

    Anzahl: 1 verfügbar

    Zustand: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

  • Sprache: Englisch

    Verlag: Crown Currency, 2013

    0385348339 / 9780385348331

    • Softcover

    Anbieter: Zoom Books East, Glendale Heights, IL, USAZoom Books East

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    Zustand: Gebraucht - Befriedigend

    EUR 4,09

     Versand gratis 
    Versand innerhalb von USA

    Anzahl: 3 verfügbar

    Zustand: good. Book is in good condition and may include underlining highlighting and minimal wear. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

  • Sprache: Englisch

    Verlag: Crown Currency, 2013

    0385348339 / 9780385348331

    • Softcover

    Anbieter: Zoom Books Company, Lynden, WA, USAZoom Books Company

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    Zustand: Gebraucht - Gut

    EUR 4,09

     Versand gratis 
    Versand innerhalb von USA

    Anzahl: 2 verfügbar

    Zustand: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

  • Sprache: Englisch

    Verlag: Crown Currency, 2013

    0385348339 / 9780385348331

    • Softcover

    Anbieter: Zoom Books Company, Lynden, WA, USAZoom Books Company

    Verkäufer/-in mit 5 Sternen
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    Zustand: Gebraucht - Befriedigend

    EUR 4,09

     Versand gratis 
    Versand innerhalb von USA

    Anzahl: 1 verfügbar

    Zustand: good. Book is in good condition and may include underlining highlighting and minimal wear. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

  • Sprache: Englisch

    Verlag: Penguin Publishing Group, 2010

    1591843200 / 9781591843207

    • Softcover

    Anbieter: 3Brothers Bookstore, Egg harbor township, NJ, USA3Brothers Bookstore

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    Zustand: Gebraucht - Befriedigend

    EUR 4,14

     Versand gratis 
    Versand innerhalb von USA

    Anzahl: 1 verfügbar

    Zustand: good. Books may contain some notes and highlighting. Supplements such as Access Codes, Cd's Dust Jackets, etc. are not guaranteed with used book purchases.

  • Sprache: Englisch

    Verlag: Penguin Putnam Inc, 2016

    014310960X / 9780143109600

    • Softcover

    Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)

    Verkäufer/-in mit 5 Sternen
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    Zustand: Gebraucht - Gut

    EUR 4,15

     Versand gratis 
    Versand innerhalb von USA

    Anzahl: 9 verfügbar

    Paperback. Zustand: Very Good. How maverick companies have passed up the growth treadmill - and focused on greatness instead. It's an axiom of business that great companies grow their revenues and profits year after year. Yet quietly, under the radar, a small number of companies have rejected the pressure of endless growth to focus on more satisfying business goals. Goals like being great at what they do, creating a great place to work, providing great customer service, making great contributions to their communities, and finding great ways to lead their lives. In Small Giants, veteran journalist Bo Burlingham takes us deep inside fourteen remarkable companies that have chosen to march to their own drummer. They include Anchor Brewing, the original microbrewer; CitiStorage Inc., the premier independent records-storage business; Clif Bar & Co., maker of organic energy bars and other nutrition foods; Righteous Babe Records, the record company founded by singer-songwriter Ani DiFranco; Union Square Hospitality Group, the company of restaurateur Danny Meyer; and Zingerman's Community of Businesses, including the world-famous Zingerman's Deli of Ann Arbor. Burlingham shows how the leaders of these small giants recognized the full range of choices they had about the type of company they could create. And he shows how we can all benefit by questioning the usual definitions of business success. In his new afterward, Burlingham reflects on the similarities and learning lessons from the small giants he covers in the book. From the Hardcover edition.…

  • Sprache: Englisch

    Verlag: Cornerstone, 2009

    1847940331 / 9781847940339

    • Softcover

    Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)

    Verkäufer/-in mit 5 Sternen
    Verkäufer/-in kontaktieren

    Zustand: Gebraucht - Gut

    EUR 4,15

     Versand gratis 
    Versand innerhalb von USA

    Anzahl: 1 verfügbar

    Paperback. Zustand: Very Good. Too many start-ups don't make the grade - what makes a successful business take off? Starting a new business is exciting, but there are many traps for the unwary.

  • Sprache: Englisch

    Verlag: Penguin Putnam Inc, 2016

    014310960X / 9780143109600

    • Softcover

    Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)

    Verkäufer/-in mit 5 Sternen
    Verkäufer/-in kontaktieren

    Zustand: Gebraucht - Ausreichend

    EUR 4,15

     Versand gratis 
    Versand innerhalb von USA

    Anzahl: 2 verfügbar

    Paperback. Zustand: Fair. How maverick companies have passed up the growth treadmill - and focused on greatness instead. It's an axiom of business that great companies grow their revenues and profits year after year. Yet quietly, under the radar, a small number of companies have rejected the pressure of endless growth to focus on more satisfying business goals. Goals like being great at what they do, creating a great place to work, providing great customer service, making great contributions to their communities, and finding great ways to lead their lives. In Small Giants, veteran journalist Bo Burlingham takes us deep inside fourteen remarkable companies that have chosen to march to their own drummer. They include Anchor Brewing, the original microbrewer; CitiStorage Inc., the premier independent records-storage business; Clif Bar & Co., maker of organic energy bars and other nutrition foods; Righteous Babe Records, the record company founded by singer-songwriter Ani DiFranco; Union Square Hospitality Group, the company of restaurateur Danny Meyer; and Zingerman's Community of Businesses, including the world-famous Zingerman's Deli of Ann Arbor. Burlingham shows how the leaders of these small giants recognized the full range of choices they had about the type of company they could create. And he shows how we can all benefit by questioning the usual definitions of business success. In his new afterward, Burlingham reflects on the similarities and learning lessons from the small giants he covers in the book. From the Hardcover edition.…

  • Sprache: Englisch

    Verlag: Crown Currency, 2003

    0385505094 / 9780385505093

    • Softcover

    Anbieter: Zoom Books Company, Lynden, WA, USAZoom Books Company

    Verkäufer/-in mit 5 Sternen
    Verkäufer/-in kontaktieren

    Zustand: Gebraucht - Gut

    EUR 4,15

     Versand gratis 
    Versand innerhalb von USA

    Anzahl: 2 verfügbar

    Zustand: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

  • Sprache: Englisch

    Verlag: Penguin Putnam Inc, 2016

    014310960X / 9780143109600

    • Softcover

    Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)

    Verkäufer/-in mit 5 Sternen
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    Zustand: Gebraucht - Befriedigend

    EUR 4,15

     Versand gratis 
    Versand innerhalb von USA

    Anzahl: Mehr als 20 verfügbar

    Paperback. Zustand: Good. How maverick companies have passed up the growth treadmill - and focused on greatness instead. It's an axiom of business that great companies grow their revenues and profits year after year. Yet quietly, under the radar, a small number of companies have rejected the pressure of endless growth to focus on more satisfying business goals. Goals like being great at what they do, creating a great place to work, providing great customer service, making great contributions to their communities, and finding great ways to lead their lives. In Small Giants, veteran journalist Bo Burlingham takes us deep inside fourteen remarkable companies that have chosen to march to their own drummer. They include Anchor Brewing, the original microbrewer; CitiStorage Inc., the premier independent records-storage business; Clif Bar & Co., maker of organic energy bars and other nutrition foods; Righteous Babe Records, the record company founded by singer-songwriter Ani DiFranco; Union Square Hospitality Group, the company of restaurateur Danny Meyer; and Zingerman's Community of Businesses, including the world-famous Zingerman's Deli of Ann Arbor. Burlingham shows how the leaders of these small giants recognized the full range of choices they had about the type of company they could create. And he shows how we can all benefit by questioning the usual definitions of business success. In his new afterward, Burlingham reflects on the similarities and learning lessons from the small giants he covers in the book. From the Hardcover edition.…

  • Sprache: Englisch

    Verlag: Crown Currency, 2003

    0385505094 / 9780385505093

    • Softcover

    Anbieter: Orion Tech, Kingwood, TX, USAOrion Tech

    Verkäufer/-in mit 5 Sternen
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    Zustand: Gebraucht - Wie neu

    EUR 4,17

     Versand gratis 
    Versand innerhalb von USA

    Anzahl: 1 verfügbar

    paperback. Zustand: As New.

  • Sprache: Englisch

    Verlag: Crown Currency, 2003

    0385505094 / 9780385505093

    • Softcover

    Anbieter: Gulf Coast Books, Cypress, TX, USAGulf Coast Books

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    Zustand: Gebraucht - Gut

    EUR 4,17

     Versand gratis 
    Versand innerhalb von USA

    Anzahl: 1 verfügbar

    paperback. Zustand: Very Good.

  • Sprache: Englisch

    Verlag: Portfolio, 2007

    1591841496 / 9781591841494

    • Softcover

    Anbieter: Gulf Coast Books, Cypress, TX, USAGulf Coast Books

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    Zustand: Gebraucht - Ausreichend

    EUR 4,24

     Versand gratis 
    Versand innerhalb von USA

    Anzahl: 1 verfügbar

    paperback. Zustand: Fair.

  • Sprache: Englisch

    Verlag: Portfolio, 2005

    1591840937 / 9781591840930

    • Hardcover

    Anbieter: Zoom Books Company, Lynden, WA, USAZoom Books Company

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    Zustand: Gebraucht - Gut

    EUR 4,24

     Versand gratis 
    Versand innerhalb von USA

    Anzahl: 1 verfügbar

    Zustand: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

  • Sprache: Englisch

    Verlag: Penguin Putnam Inc, 2007

    1591841496 / 9781591841494

    • Softcover

    Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)

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    Zustand: Gebraucht - Gut

    EUR 4,25

     Versand gratis 
    Versand innerhalb von USA

    Anzahl: 3 verfügbar

    Paperback. Zustand: Very Good. It's an axiom of business that great companies grow their revenues and profits year after year. Yet, quietly, a small number of companies have rejected the pressure of endless growth to focus on more satisfying business goals: like being great at what they do, creating a great place to work, providing great customer service and finding great ways for employees to lead their lives. Burlingham shows how the leaders of these small giants recognise the range of choices to be had about the type of company they could create and how we can all benefit from questioning the norm.…

  • Sprache: Englisch

    Verlag: Penguin Putnam Inc, 2007

    1591841496 / 9781591841494

    • Softcover

    Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)

    Verkäufer/-in mit 5 Sternen
    Verkäufer/-in kontaktieren

    Zustand: Gebraucht - Befriedigend

    EUR 4,25

     Versand gratis 
    Versand innerhalb von USA

    Anzahl: 5 verfügbar

    Paperback. Zustand: Good. It's an axiom of business that great companies grow their revenues and profits year after year. Yet, quietly, a small number of companies have rejected the pressure of endless growth to focus on more satisfying business goals: like being great at what they do, creating a great place to work, providing great customer service and finding great ways for employees to lead their lives. Burlingham shows how the leaders of these small giants recognise the range of choices to be had about the type of company they could create and how we can all benefit from questioning the norm.…

  • Sprache: Englisch

    Verlag: Penguin Putnam Inc, 2007

    1591841496 / 9781591841494

    • Softcover

    Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)

    Verkäufer/-in mit 5 Sternen
    Verkäufer/-in kontaktieren

    Zustand: Gebraucht - Ausreichend

    EUR 4,25

     Versand gratis 
    Versand innerhalb von USA

    Anzahl: 4 verfügbar

    Paperback. Zustand: Fair. It's an axiom of business that great companies grow their revenues and profits year after year. Yet, quietly, a small number of companies have rejected the pressure of endless growth to focus on more satisfying business goals: like being great at what they do, creating a great place to work, providing great customer service and finding great ways for employees to lead their lives. Burlingham shows how the leaders of these small giants recognise the range of choices to be had about the type of company they could create and how we can all benefit from questioning the norm.…

  • Sprache: Englisch

    Verlag: Portfolio (edition Updated), 2007

    1591841496 / 9781591841494

    • Softcover

    Anbieter: BooksRun, Philadelphia, PA, USABooksRun

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    Zustand: Gebraucht - Gut

    EUR 4,32

     Versand gratis 
    Versand innerhalb von USA

    Anzahl: 1 verfügbar

    Paperback. Zustand: Very Good. Updated. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

  • Sprache: Englisch

    Verlag: Penguin Publishing Group (edition ), 2010

    1591843200 / 9781591843207

    • Softcover

    Anbieter: BooksRun, Philadelphia, PA, USABooksRun

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    Zustand: Gebraucht - Gut

    EUR 4,43

     Versand gratis 
    Versand innerhalb von USA

    Anzahl: 1 verfügbar

    Paperback. Zustand: Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

  • Sprache: Englisch

    Verlag: Crown Currency, 2003

    0385505094 / 9780385505093

    • Softcover

    Anbieter: Zoom Books East, Glendale Heights, IL, USAZoom Books East

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    Zustand: Gebraucht - Befriedigend

    EUR 4,45

     Versand gratis 
    Versand innerhalb von USA

    Anzahl: 1 verfügbar

    Zustand: good. Book is in good condition and may include underlining highlighting and minimal wear. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.