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  • Sprache: Englisch

    Verlag: Van Haren Publishing BV, 2006

    9077212698 / 9789077212691

    • Softcover

    Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)

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    Zustand: Gebraucht - Gut

    EUR 3,94

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    Anzahl: 1 verfügbar

    Paperback. Zustand: Very Good. This book considers the design and implementation of metrics in service organizations using industry standard frameworks. It uses the ITIL process structure and many principles from the ITIL and ISO20000 (BS15000) as a basis. It is a general guide to the use of metrics as a mechanism to control and steer IT service organizations. A major reason for covering this topic is that many organizations have found it very difficult to use metrics properly. This book will deal with the causes of the difficulties to implementing metrics and will present workable solutions. It provides a general guide to the design, implementation and use of metrics as a mechanism to control and steer IT service organizations. It also provides specific recommendations for applying metrics across the ITIL, ISO20000 (BS15000) and other processes, discussing the rationale of the recommendations.…

  • Sprache: Englisch

    Verlag: Van Haren Publishing, 2006

    9077212698 / 9789077212691

    • Softcover

    Anbieter: 3Brothers Bookstore, Egg harbor township, NJ, USA3Brothers Bookstore

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    Zustand: Gebraucht - Gut

    EUR 3,95

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    Zustand: very_good. Cover may have light wear, pages in very good condition and binding is sturdy; may have other light shelf wear or creases. May have notes or highlighting.

  • Sprache: Englisch

    Verlag: New York Review Books, 2022

    1681376636 / 9781681376639

    • Softcover

    Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)

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    Paperback. Zustand: Good. In this spiritual sequel to his influential Reading for the Plot, Peter Brooks examines the dangerously alluring power of storytelling. "There's nothing in the world more powerful than a good story. Nothing can stop it. Nothing can defeat it." So begins the scholar and literary critic Peter Brooks's reckoning with today's flourishing cult of story. Forty years after publishing his seminal workReading for the Plot, his important contribution to what came to be known as the "narrative turn" in contemporary criticism and philosophy, Brooks returns to question the unquestioning fashion in which story is now embraced as an excuse or explanation and the fact that every brand or politician comes equipped with one. In a discussion that ranges fromThe Girl on the Trainto legal argument, Brooks reminds us that among the powers of narrative is the power to deceive.…

  • Sprache: Englisch

    Verlag: New York Review Books, 2022

    1681376636 / 9781681376639

    • Softcover

    Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)

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    Zustand: Gebraucht - Gut

    EUR 4,12

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    Anzahl: 2 verfügbar

    Paperback. Zustand: Very Good. In this spiritual sequel to his influential Reading for the Plot, Peter Brooks examines the dangerously alluring power of storytelling. "There's nothing in the world more powerful than a good story. Nothing can stop it. Nothing can defeat it." So begins the scholar and literary critic Peter Brooks's reckoning with today's flourishing cult of story. Forty years after publishing his seminal workReading for the Plot, his important contribution to what came to be known as the "narrative turn" in contemporary criticism and philosophy, Brooks returns to question the unquestioning fashion in which story is now embraced as an excuse or explanation and the fact that every brand or politician comes equipped with one. In a discussion that ranges fromThe Girl on the Trainto legal argument, Brooks reminds us that among the powers of narrative is the power to deceive.…

  • Sprache: Englisch

    Verlag: Yale University Press, 1998

    0300074905 / 9780300074901

    • Softcover

    Anbieter: Zoom Books Company, Lynden, WA, USAZoom Books Company

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    Zustand: Gebraucht - Gut

    EUR 4,13

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    Anzahl: 1 verfügbar

    Zustand: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

  • Sprache: Englisch

    Verlag: Modern Library, 2000

    0679783342 / 9780679783343

    • Softcover

    Anbieter: Zoom Books East, Glendale Heights, IL, USAZoom Books East

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    Zustand: Gebraucht - Befriedigend

    EUR 4,13

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    Anzahl: 1 verfügbar

    Zustand: good. Book is in good condition and may include underlining highlighting and minimal wear. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

  • Sprache: Englisch

    Verlag: Modern Library, 2000

    0679783342 / 9780679783343

    • Softcover

    Anbieter: Zoom Books Company, Lynden, WA, USAZoom Books Company

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    Zustand: Gebraucht - Gut

    EUR 4,13

     Versand gratis 
    Versand innerhalb von USA

    Anzahl: 1 verfügbar

    Zustand: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

  • Sprache: Englisch

    Verlag: New York Review Books, 2022

    1681376636 / 9781681376639

    • Softcover

    Anbieter: Zoom Books East, Glendale Heights, IL, USAZoom Books East

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    Zustand: Gebraucht - Gut

    EUR 4,13

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    Versand innerhalb von USA

    Anzahl: 1 verfügbar

    Zustand: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

  • Sprache: Englisch

    Verlag: Yale University Press, 1996

    0300066759 / 9780300066753

    • Hardcover

    Anbieter: Zoom Books Company, Lynden, WA, USAZoom Books Company

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    Zustand: Gebraucht - Gut

    EUR 4,25

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    Anzahl: 1 verfügbar

    Zustand: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

  • Sprache: Englisch

    Verlag: Edc Pub (edition ), 1994

    0746009860 / 9780746009864

    • Softcover

    Anbieter: BooksRun, Philadelphia, PA, USABooksRun

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    Zustand: Gebraucht - Gut

    EUR 4,47

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    Anzahl: 1 verfügbar

    Paperback. Zustand: Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

  • Sprache: Englisch

    Verlag: New York Review Books (edition ), 2022

    1681376636 / 9781681376639

    • Softcover

    Anbieter: BooksRun, Philadelphia, PA, USABooksRun

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    Zustand: Gebraucht - Gut

    EUR 4,70

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    Anzahl: 1 verfügbar

    Paperback. Zustand: Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

  • Sprache: Englisch

    Verlag: McGraw-Hill Companies (edition 10), 2014

    1259138593 / 9781259138591

    • Hardcover

    Anbieter: BooksRun, Philadelphia, PA, USABooksRun

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    Zustand: Gebraucht - Ausreichend

    EUR 4,92

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    Anzahl: 1 verfügbar

    Hardcover. Zustand: Fair. 10. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.

  • Sprache: Englisch

    Verlag: Fordham University Press (edition 1), 2014

    0823257053 / 9780823257058

    • Softcover

    Anbieter: BooksRun, Philadelphia, PA, USABooksRun

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    Zustand: Gebraucht - Gut

    EUR 5,11

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    Anzahl: 1 verfügbar

    Paperback. Zustand: Very Good. 1. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

  • Sprache: Englisch

    Verlag: Modern Library (edition Modern Library), 2000

    0679783342 / 9780679783343

    • Softcover

    Anbieter: BooksRun, Philadelphia, PA, USABooksRun

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    Zustand: Gebraucht - Ausreichend

    EUR 5,26

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    Anzahl: 1 verfügbar

    Paperback. Zustand: Fair. Modern Library. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.

  • Sprache: Englisch

    Verlag: Modern Library, 2000

    0679783342 / 9780679783343

    • Softcover

    Anbieter: Greenworld Books, arlington, TX, USAGreenworld Books

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    Zustand: Gebraucht - Gut

    EUR 5,35

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    Anzahl: 1 verfügbar

    Zustand: very_good. Fast Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy.

  • Sprache: Englisch

    Verlag: TBS The Book Service Ltd 01/08/1989, 1989

    0723568480 / 9780723568483

    • Hardcover

    Anbieter: AwesomeBooks, Wallingford, Vereinigtes KönigreichAwesomeBooks

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    Zustand: Gebraucht - Gut

    EUR 2,90

    EUR 2,39 Versand 
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    Anzahl: 1 verfügbar

    Zustand: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .…

  • Sprache: Englisch

    Verlag: WW Norton & Co, 1997

    039397166X / 9780393971668

    Serie: Buch 124 von 57 - Norton Critical Editions

    • Softcover

    Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)

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    Zustand: Gebraucht - Ausreichend

    EUR 5,53

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    Anzahl: 2 verfügbar

    Paperback. Zustand: Fair. The text is that of Burton Raffells acclaimed 1994 translation.

  • Sprache: Englisch

    Verlag: WW Norton & Co, 1997

    039397166X / 9780393971668

    Serie: Buch 124 von 57 - Norton Critical Editions

    • Softcover

    Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)

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    Zustand: Gebraucht - Befriedigend

    EUR 5,53

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    Anzahl: 8 verfügbar

    Paperback. Zustand: Good. The text is that of Burton Raffells acclaimed 1994 translation.

  • Sprache: Englisch

    Verlag: W. W. Norton & Company, 1997

    039397166X / 9780393971668

    Serie: Buch 124 von 57 - Norton Critical Editions

    • Softcover

    Anbieter: Indiana Book Company, Marion, IN, USAIndiana Book Company

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    Zustand: Gebraucht - Ausreichend

    EUR 2,50

    EUR 2,95 Versand 
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    Anzahl: 1 verfügbar

    Zustand: Acceptable. Water damage on pages Ships same or next business day with delivery confirmation. Acceptable condition. Contains highlighting. Expedited shipping available.

  • Sprache: Englisch

    Verlag: Yale University Press, 1998

    0300074905 / 9780300074901

    • Softcover

    Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)

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    Zustand: Gebraucht - Gut

    EUR 5,60

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    Anzahl: 1 verfügbar

    Paperback. Zustand: Very Good. In this volume, scholars from the worlds of law and literature take a probing look at how and why stories are told in the law. Experts discuss how narratives presented in trials and in Supreme Court opinions are told and listened to, and how they affect legal thinking and judgement.…

  • Sprache: Englisch

    Verlag: Yale University Press, 1996

    0300066759 / 9780300066753

    • Hardcover

    Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)

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    Zustand: Gebraucht - Befriedigend

    EUR 5,60

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    Anzahl: 1 verfügbar

    Hardback. Zustand: Good. Law is an area where vivid human stories are played out with very high stakes. This text examines how and why stories are told in the law and how they are constructed and made effective. It seeks to open new perspectives on the law as narrative exchange, performance, explanation. …

  • Sprache: Englisch

    Verlag: W. W. Norton & Company, 1997

    039397166X / 9780393971668

    Serie: Buch 124 von 57 - Norton Critical Editions

    • Softcover

    Anbieter: Evergreen Goodwill, Seattle, WA, USAEvergreen Goodwill

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    Zustand: Gebraucht - Ausreichend

    EUR 1,89

    EUR 3,62 Versand 
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    Anzahl: 1 verfügbar

    paperback. Zustand: Acceptable.

  • Sprache: Englisch

    Verlag: New York Review Books (edition ), 2022

    1681376636 / 9781681376639

    • Softcover

    Anbieter: BooksRun, Philadelphia, PA, USABooksRun

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    Zustand: Gebraucht - Gut

    EUR 5,66

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    Anzahl: 1 verfügbar

    Paperback. Zustand: Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

  • Sprache: Englisch

    Verlag: CAB International, 2007

    1845932811 / 9781845932817

    • Softcover

    Anbieter: Zoom Books East, Glendale Heights, IL, USAZoom Books East

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    Zustand: Gebraucht - Befriedigend

    EUR 5,67

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    Anzahl: 1 verfügbar

    Zustand: good. Book is in good condition and may include underlining highlighting and minimal wear. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

  • Sprache: Englisch

    Verlag: W. W. Norton & Company, 1997

    039397166X / 9780393971668

    Serie: Buch 124 von 57 - Norton Critical Editions

    • Softcover

    Anbieter: Greenworld Books, arlington, TX, USAGreenworld Books

    Verkäufer/-in mit 5 Sternen
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    Zustand: Gebraucht - Gut

    EUR 5,68

     Versand gratis 
    Versand innerhalb von USA

    Anzahl: 1 verfügbar

    Zustand: very_good. Fast Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy.

  • Sprache: Englisch

    Verlag: Van Haren Publishing BV, 2006

    9077212698 / 9789077212691

    • Softcover

    Anbieter: World of Books Inc, Montgomery, IL, USAWorld of Books Inc

    Verkäufer/-in mit 4 Sternen
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    Zustand: Gebraucht - Gut

    EUR 5,81

     Versand gratis 
    Versand innerhalb von USA

    Anzahl: 1 verfügbar

    Paperback. Zustand: Very Good. This book considers the design and implementation of metrics in service organizations using industry standard frameworks. It uses the ITIL process structure and many principles from the ITIL and ISO20000 (BS15000) as a basis. It is a general guide to the use of metrics as a mechanism to control and steer IT service organizations. A major reason for covering this topic is that many organizations have found it very difficult to use metrics properly. This book will deal with the causes of the difficulties to implementing metrics and will present workable solutions. It provides a general guide to the design, implementation and use of metrics as a mechanism to control and steer IT service organizations. It also provides specific recommendations for applying metrics across the ITIL, ISO20000 (BS15000) and other processes, discussing the rationale of the recommendations.…

  • Sprache: Englisch

    Verlag: Publications International, Ltd./Lincolnwood, Illinois,, 1993

    0785303995 / 9780785303992

    • Softcover

    Anbieter: Alf Books, Menomonie, WI, USAAlf Books

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    Zustand: Gebraucht

    EUR 2,10

    EUR 3,63 Versand 
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    Anzahl: 1 verfügbar

    soft cover, as new condition, 64 pages, 8 1/4 x 10 7/8 inches, very good + book condition, no dust jacket, juvenile picture book.

  • Sprache: Englisch

    Verlag: Yale University Press (edition Revised ed.), 1998

    0300074905 / 9780300074901

    • Softcover

    Anbieter: BooksRun, Philadelphia, PA, USABooksRun

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    Zustand: Gebraucht - Gut

    EUR 5,85

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    Anzahl: 1 verfügbar

    Paperback. Zustand: Very Good. Revised ed. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

  • Sprache: Englisch

    Verlag: Edc Pub, 1994

    0746009860 / 9780746009864

    • Softcover

    Anbieter: Half Price Books Inc., Dallas, TX, USAHalf Price Books Inc.

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    Zustand: Gebraucht - Gut

    EUR 2,42

    EUR 3,40 Versand 
    Versand innerhalb von USA

    Anzahl: 1 verfügbar

    paperback. Zustand: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority.

  • Sprache: Englisch

    Verlag: Usborne Publishing Ltd 01/01/1994, 1994

    0746009860 / 9780746009864

    • Softcover

    Anbieter: Bahamut Media, Reading, Vereinigtes KönigreichBahamut Media

    Verkäufer/-in mit 5 Sternen
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    Zustand: Gebraucht - Gut

    EUR 3,37

    EUR 2,39 Versand 
    Versand von Vereinigtes Königreich nach USA

    Anzahl: 1 verfügbar

    Paperback. Zustand: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee.