Corsan john (19 Ergebnisse)

Zustand: very_good. Fast Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy.

Zustand: Very Good. 1st. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

paperback. Zustand: Good. 1. Some light wear. Good copy.

Zustand: Very Good. 1st. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Paperback. Zustand: Good. As the first person that many people encounter in their contact with the veterinary practice, the veterinary receptionist has an important part to play in inspiring confidence in clients. Suitable for the veterinary receptionist, this work provides practical, accessible information on how to fulfill this role professionally and efficiently.…

Zustand: Very Good. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Zustand: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Paperback. Zustand: Very Good. 2. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Paperback. Zustand: Good. As the first person that many people encounter in their contact with the veterinary practice, the veterinary receptionist has an important part to play in inspiring confidence in clients. Suitable for the veterinary receptionist, this work provides practical, accessible information on how to fulfill this role professionally and efficiently.…

Zustand: acceptable. All pages and the cover are intact. Pages may include notes, highlighting but text is very readable. 100% Satisfaction Guarantee!! **Ships SWIFTLY!**.

Zustand: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Zustand: New. pp. 172 2nd Edition.

Soft cover. Zustand: As New. 2nd Edition. Book is in excellent, like-new condition. Cover, spine, and internal pages are clean, crisp, and intact. Free from writing, highlighting, underlining, and bent pages. Binding is tight and secure, with only minimal signs of handling or shelf wear.

Zustand: New. pp. 172 Illus.

Zustand: New. pp. 172.

Paperback. Zustand: Brand New. 2nd edition. 161 pages. 9.00x6.00x0.25 inches. In Stock.

Taschenbuch. Zustand: Neu. The Veterinary Receptionist | Essential Skills for Client Care | John R. Corsan (u. a.) | Taschenbuch | Englisch | Butterworth-Heinemann | EAN 9780702029288 | Verantwortliche Person für die EU: Elsevier B.V., Radarweg 29, 1043 NX AMSTERDAM, NIEDERLANDE, productsafety[at]elsevier[dot]com | Anbieter: preigu. …

Taschenbuch. Zustand: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -As the first person that many people encounter in their contact with the veterinary practice, the veterinary receptionist has an important part to play in inspiring confidence in clients. The new edition of this popular book remains a unique guide specifically for the veterinary receptionist, providing practical, easily accessible information on how to fulfill this role professionally and efficiently. It advocates an understanding of the role of the receptionist as integral to the practice and supplies the basic information that every veterinary receptionist needs to function effectively. The new edition includes fully updated information on client service and dispensing as well as first aid along with 2 new chapters. The start of each chapter now has a summary outcome identifying specific objectives. The authors have included more scenario cases so the readers can identify more closely with the text.The first UK book specifically written for the veterinary receptionist, providing quick access to the information most requested by clientsProvides practical guidelines to improve professional practice - learn how to become more effective in your role as the 'face of the practice'Learn how to deflect and deal with complaints from angry clients, as well as coping with the distress caused by a pet's illnessCase studies used to help the reader identify and learn about specific issues and situationsThe authors provide highly practical tips, checklists and quizzes throughout the book, promoting reader interactivityFully revised and expanded chapters, including fully re-written chapters on labelling and dispensing; client care solutions; first aid; and client serviceInclusion of more case study boxes and further reading referencesFresh 2-colour text for easy reading and increased navigabilityNew, durable cover Englisch.…

Taschenbuch. Zustand: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - As the first person that many people encounter in their contact with the veterinary practice, the veterinary receptionist has an important part to play in inspiring confidence in clients. The new edition of this popular book remains a unique guide specifically for the veterinary receptionist, providing practical, easily accessible information on how to fulfill this role professionally and efficiently. It advocates an understanding of the role of the receptionist as integral to the practice and supplies the basic information that every veterinary receptionist needs to function effectively. The new edition includes fully updated information on client service and dispensing as well as first aid along with 2 new chapters. The start of each chapter now has a summary outcome identifying specific objectives. The authors have included more scenario cases so the readers can identify more closely with the text.The first UK book specifically written for the veterinary receptionist, providing quick access to the information most requested by clientsProvides practical guidelines to improve professional practice - learn how to become more effective in your role as the 'face of the practice'Learn how to deflect and deal with complaints from angry clients, as well as coping with the distress caused by a pet's illnessCase studies used to help the reader identify and learn about specific issues and situationsThe authors provide highly practical tips, checklists and quizzes throughout the book, promoting reader interactivityFully revised and expanded chapters, including fully re-written chapters on labelling and dispensing; client care solutions; first aid; and client serviceInclusion of more case study boxes and further reading referencesFresh 2-colour text for easy reading and increased navigabilityNew, durable cover.…