D mark cooper ii (12 Ergebnisse)

Zustand: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

PAP. Zustand: New. New Book. Shipped from UK. Established seller since 2000.

PAP. Zustand: New. New Book. Shipped from UK. Established seller since 2000.

PAP. Zustand: New. New Book. Shipped from UK. Established seller since 2000.

Zustand: New. This is a Brand-new US Edition. This Item may be shipped from US or any other country as we have multiple locations worldwide.

Zustand: New. Print on Demand.

Taschenbuch. Zustand: Neu. Neuware.

Paperback. Zustand: new. Paperback. When a business feels like it's on fire, most owners reach for more speed: more hours, more hustle, more heroics. The Phantom Protocol takes the opposite approach. In Book One - The Evaluation, you slow things down long enough to see what's actually broken. Through a live, story-driven case study, you'll walk beside a consultant as he's called into a struggling company that can't quite explain what's wrong-only that everything feels chaotic. Step by step, you'll watch him apply the Phantom Protocol evaluation framework to separate symptoms from root causes, map the real work that's getting done, and surface the hidden gaps in leadership, process, people, and client experience. Instead of inspirational fluff, you get field-tested observation tools, questions, and worksheets you can use in your own operation. By the end of this book, you'll know how to run a clean evaluation on your business, capture what you find in a simple visual model, and decide-with brutal clarity-what has to change next if you're serious about building a calm, scalable, professional-grade company. This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. …

Zustand: New. Print on Demand.

Zustand: New. Print on Demand.

Paperback. Zustand: new. Paperback. Your dealership's margin is decided in a room you can't see into.Every store obsesses over the front of the house - sales, the desk, F&I. But every promise your dealership makes is kept or broken in the back: recon, detail, and delivery. That's the last mile - the one department your customer experiences last, and leadership sees least.In March 2022, Mark Cooper - a man with twenty years in dealership bays and an eighteen-year record maintaining the Wynn Resorts fleet - bought an $84,000 luxury SUV for his family. It was delivered after dark, covered in overspray, with an empty tank. Standing at a gas pump seven minutes off the lot, he understood what he'd just witnessed: not a bad delivery, but a broken system that was invisible to everyone responsible for it.The Phantom Protocol: From Need for Speed to the Professional Standard (Second Edition) is the short, sharp field manifesto that names that fracture. In eight lunch-length chapters, D. Mark Cooper II - a Strategic Operations Architect with 20+ years in dealership bays - shows you: Why recon and detail are the true last mile of your sales processWhy the divide between front-of-house and back-of-house quietly leaks margin and reputationThe five pains bleeding every dealership, and the one disease behind all of themWhy chasing speed without a standard makes everything worse, not betterThe doctrine that fixes it: speed without structure creates chaos - standard creates sustainable speedThis is the doorway to the Phantom Protocol library - the worldview behind the system, in one sitting. When you finish, you'll know exactly what your next move is.Read it in one sitting. Then run your number. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.…

Paperback. Zustand: new. Paperback. When a business feels like it's on fire, most owners reach for more speed: more hours, more hustle, more heroics. The Phantom Protocol takes the opposite approach. In Book One - The Evaluation, you slow things down long enough to see what's actually broken. Through a live, story-driven case study, you'll walk beside a consultant as he's called into a struggling company that can't quite explain what's wrong-only that everything feels chaotic. Step by step, you'll watch him apply the Phantom Protocol evaluation framework to separate symptoms from root causes, map the real work that's getting done, and surface the hidden gaps in leadership, process, people, and client experience. Instead of inspirational fluff, you get field-tested observation tools, questions, and worksheets you can use in your own operation. By the end of this book, you'll know how to run a clean evaluation on your business, capture what you find in a simple visual model, and decide-with brutal clarity-what has to change next if you're serious about building a calm, scalable, professional-grade company. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability. …