Michael hewing (15 Ergebnisse)

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Paperback. Zustand: new. Paperback. Though customer orientation is recommended in Business Process Management, current modeling methods still have a strong focus on the companys processes. To ensure a long-lasting requirement of a firms service, one should consider the customer activities in order to offer an added value that effectively addresses his or her needs. Thus, the customers perspective and their process chains before, during and after the interaction need to be captured in Business Process Management. Michael Hewing takes a design-oriented research approach to show how the integration of well-grounded marketing methods enables the visualization and analysis of the customers point of view in Business Process Management. By enhancing this method, information on usage processes as well as on the value-in-use can be provided for a comprehensive and process-based customer management. Though customer orientation is recommended in Business Process Management, current modeling methods still have a strong focus on the companys processes. Thus, the customers perspective and their process chains before, during and after the interaction need to be captured in Business Process Management. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.…

Taschenbuch. Zustand: Neu. Druck auf Anfrage Neuware - Printed after ordering - Though customer orientation is recommended in Business Process Management, current modeling methods still have a strong focus on the company's processes. To ensure a long-lasting requirement of a firm's service, one should consider the customer activities in order to offer an added value that effectively addresses his or her needs. Thus, the customers' perspective and their process chains before, during and after the interaction need to be captured in Business Process Management. Michael Hewing takes a design-oriented research approach to show how the integration of well-grounded marketing methods enables the visualization and analysis of the customer's point of view in Business Process Management. By enhancing this method, information on usage processes as well as on the value-in-use can be provided for a comprehensive and process-based customer management.…

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Taschenbuch. Zustand: Neu. Business Process Blueprinting | A Method for Customer-Oriented Business Process Modeling | Michael Hewing | Taschenbuch | xvii | Englisch | 2013 | Springer Fachmedien Wiesbaden | EAN 9783658037284 | Verantwortliche Person für die EU: Springer Gabler in Springer Science + Business Media, Tiergartenstr. 15-17, 69121 Heidelberg, juergen[dot]hartmann[at]springer[dot]com | Anbieter: preigu.…

Paperback. Zustand: Brand New. 2014 edition. 247 pages. 8.27x5.83x0.55 inches. In Stock.

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Paperback. Zustand: new. Paperback. Though customer orientation is recommended in Business Process Management, current modeling methods still have a strong focus on the companys processes. To ensure a long-lasting requirement of a firms service, one should consider the customer activities in order to offer an added value that effectively addresses his or her needs. Thus, the customers perspective and their process chains before, during and after the interaction need to be captured in Business Process Management. Michael Hewing takes a design-oriented research approach to show how the integration of well-grounded marketing methods enables the visualization and analysis of the customers point of view in Business Process Management. By enhancing this method, information on usage processes as well as on the value-in-use can be provided for a comprehensive and process-based customer management. Though customer orientation is recommended in Business Process Management, current modeling methods still have a strong focus on the companys processes. Thus, the customers perspective and their process chains before, during and after the interaction need to be captured in Business Process Management. Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability.…

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Taschenbuch. Zustand: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -Though customer orientation is recommended in Business Process Management, current modeling methods still have a strong focus on the company's processes. To ensure a long-lasting requirement of a firm's service, one should consider the customer activities in order to offer an added value that effectively addresses his or her needs. Thus, the customers' perspective and their process chains before, during and after the interaction need to be captured in Business Process Management. Michael Hewing takes a design-oriented research approach to show how the integration of well-grounded marketing methods enables the visualization and analysis of the customer's point of view in Business Process Management. By enhancing this method, information on usage processes as well as on the value-in-use can be provided for a comprehensive and process-based customer management. 248 pp. Englisch.…

Zustand: New. Print on Demand pp. 248 38 Illus. (Col.).

Zustand: New. PRINT ON DEMAND pp. 248.

Taschenbuch. Zustand: Neu. This item is printed on demand - Print on Demand Titel. Neuware -Though customer orientation is recommended in Business Process Management, current modeling methods still have a strong focus on the company¿s processes. To ensure a long-lasting requirement of a firm¿s service, one should consider the customer activities in order to offer an added value that effectively addresses his or her needs. Thus, the customers¿ perspective and their process chains before, during and after the interaction need to be captured in Business Process Management. Michael Hewing takes a design-oriented research approach to show how the integration of well-grounded marketing methods enables the visualization and analysis of the customer¿s point of view in Business Process Management. By enhancing this method, information on usage processes as well as on the value-in-use can be provided for a comprehensive and process-based customer management.Springer-Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg 248 pp. Englisch.…