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schaaf dick (34 Ergebnisse)
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Business Speak: 4000 Business Terms, Buzzwords, Acronyms & Technical Words
Anbieter: ThriftBooks-Atlanta, AUSTELL, GA, USA
Verkäuferbewertung 5 von 5 Sternen
Unknown. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Keeping the Edge : Giving Customers the Service They Demand
Anbieter: Better World Books, Mishawaka, IN, USA
Verkäuferbewertung 5 von 5 Sternen
Zustand: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Keeping the Edge Giving Custom
Anbieter: World of Books (was SecondSale), Montgomery, IL, USA
Verkäuferbewertung 5 von 5 Sternen
Zustand: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
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Succeeding With Teams: 101 Tips That Really Work
Anbieter: Greenworld Books, Arlington, TX, USA
Verkäuferbewertung 5 von 5 Sternen
Zustand: very_good. Fast Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy.
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Succeeding With Teams: 101 Tips That Really Work
Anbieter: ThriftBooks-Atlanta, AUSTELL, GA, USA
Verkäuferbewertung 5 von 5 Sternen
Hardcover. Zustand: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.
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Succeeding With Teams: 101 Tips That Really Work
Anbieter: ThriftBooks-Phoenix, Phoenix, AZ, USA
Verkäuferbewertung 5 von 5 Sternen
Hardcover. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Hardcover. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Succeeding With Teams: 101 Tips That Really Work
Anbieter: ThriftBooks-Atlanta, AUSTELL, GA, USA
Verkäuferbewertung 5 von 5 Sternen
Hardcover. Zustand: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
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Succeeding With Teams: 101 Tips That Really Work
Anbieter: ThriftBooks-Atlanta, AUSTELL, GA, USA
Verkäuferbewertung 5 von 5 Sternen
Hardcover. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Succeeding With Teams: 101 Tips That Really Work
Anbieter: ThriftBooks-Dallas, Dallas, TX, USA
Verkäuferbewertung 5 von 5 Sternen
Hardcover. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Succeeding With Teams: 101 Tips That Really Work
Anbieter: My Dead Aunt's Books, Hyattsville, MD, USA
Verkäuferbewertung 5 von 5 Sternen
Hardcover. Zustand: Good. 126 p., clean and unmarked except for name of former owner on upper margin of front pastedown; binding tight; glossy reinforced boards without discernible wear.
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The Service Edge: 101 Companies That Profit from Customer Care
Sprache: Englisch
Verlag: Penguin USA, East Rutherford, New Jersey, U.S.A., 1990
ISBN 10: 0453006477 ISBN 13: 9780453006477
Erstausgabe
Hard Cover. Zustand: Very Good. Zustand des Schutzumschlags: Good. First Printing. Gives us the definitive inside story of how America's 101 top service companies and organizations create, manage, and maintain their edge. An indispensable guide for anyone charged with improving service quality. Non-price clipped dj is lightly scuffed with mild yellowing at edges. Boards have touch of shelfwear. Pages are clean & text is free from markings. Binding is tight. Size: 8vo - over 7¾" - 9¾" tall.
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Service Edge: 101 Companies That Profit from Customer Care
Sprache: Englisch
Verlag: New York, New York, U.S.A.: New American Library, 1990, New York, New York, U.S.A., 1990
ISBN 10: 0453006477 ISBN 13: 9780453006477
Anbieter: Samuel H. Rokusek, Bookseller, Pleasant Prairie, WI, USA
Verkäuferbewertung 5 von 5 Sternen
Erstausgabe
Hardcover. Zustand: Near Fine. Zustand des Schutzumschlags: Near Fine. First Edition, First Printing. Hard Cover. Near Fine/Near Fine. First Edition, First Printing. 8vo - over 7¾" - 9¾" tall. Original price of $19.95 printed on dust jacket front flap. Jacket and book have light sunning on top edge else fine. Book has no writing, marking or remainder mark. Not ex-library.
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Zustand: Good. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] [ Edition: First ] Publisher: Lakewood Books Pub Date: 1/1/1992 Binding: Hardcover Pages: 124 First edition.
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The Service Edge 101 Companies that Profit from Consumer Care
Anbieter: Willis Monie-Books, ABAA, Cooperstown, NY, USA
Verbandsmitglied: ABAA ESA ILAB
Verkäuferbewertung 5 von 5 Sternen
Hardcover. Zustand: Very Good. Zustand des Schutzumschlags: Very Good. Second Printing. Fading to cover edges. Tanning and some edgewear to DJ. Small price label on back of DJ.
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Keeping the Edge: Giving Customers the Service They Demand
Anbieter: BooksByLisa, Highland Park, IL, USA
Verkäuferbewertung 5 von 5 Sternen
Soft cover. Zustand: New. Zustand des Schutzumschlags: New. PHOTO AND VIDEO OF PAGES TAKEN TO SHOW CONDITION PRIOR TO SHIPPING; PHOTOS EMAILED FOR MORE SPECIFICS WHEN REQUESTED; Book. Book.
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Zustand: good. Befriedigend/Good: Durchschnittlich erhaltenes Buch bzw. Schutzumschlag mit Gebrauchsspuren, aber vollständigen Seiten. / Describes the average WORN book or dust jacket that has all the pages present.
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Meeting to Get By: Surviving rebust group-think, insegrevious DO-bees and the synergistic consequences of collaborative mediocrity
Anbieter: Eatons Books and Crafts, Owatonna, MN, USA
Verkäuferbewertung 5 von 5 Sternen
Soft cover. Zustand: Near Fine. Softcover, in Near Fine condition, SIGNED by the author on the title page with inscription to previous owner, there are no other marks or writing, straight spine without creases, looks like new except for one light corner crease, no other flaws to note, Surviving rebust group-think, insegrevious DO-bees and the synergistic consequences of collaborative mediocrity,
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Keeping the Edge: Giving Customers the Service They Demand
Anbieter: Stanley Louis Remarkable Books, Saint Charles, IL, USA
Verkäuferbewertung 5 von 5 Sternen
Signiert
Zustand: Fine. Zustand des Schutzumschlags: Fine. First. A fine copy with blue cloth spine on red paper boards and gilt titles on spine Signed by the author on a bookplate on the ffep No other marks or damage at all 358 pp. Signed.
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Keeping the Edge: Giving Customers the Service They Demand
Sprache: Englisch
Verlag: Plume, New York, New York, U.S.A., 1997
ISBN 10: 0452271916 ISBN 13: 9780452271913
Anbieter: Turtle Creek Books and Sheet Music, Mississauga, ON, Kanada
Verkäuferbewertung 5 von 5 Sternen
Soft cover. Zustand: Very Good. Just a little edgewear otherwise fine - a clean tight copy.
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Keeping the Edge Giving Customers the Service They Demand
Erstausgabe Signiert
Hardcover. Zustand: Fine. Zustand des Schutzumschlags: Near Fine. 1st Edition. First printing. Author inscribed on first free end paper. Dick Schaaf's Executive Summary letter included. Gilt lettering on red & blue covers in a black & red dust jacket. 8vo, 358pp. The dust jacket has a crease at the lower back corner. Inscribed by Author(s).
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Keeping the Edge: Giving Customers the Service They Demand
Anbieter: Southampton Books, Sag Harbor, NY, USA
Verkäuferbewertung 5 von 5 Sternen
Erstausgabe
Hardcover. Zustand: Like New. First Edition. First Edition, First Printing. Not price-clipped. Published by E.P. Dutton and Co., 1995. Octavo. Hardcover. Book is like new. Dust jacket is like new with light shelf wear.100% positive feedback. 30 day money back guarantee. NEXT DAY SHIPPING! Excellent customer service. Please email with any questions. All books packed carefully and ship with free delivery confirmation/tracking. All books come with free bookmarks. Ships from Sag Harbor, New York.
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The Service Edge: 101 Companies That Profit from Customer Care
Sprache: Englisch
Verlag: Plume Books, New York, NY, 1990
ISBN 10: 0452264936 ISBN 13: 9780452264939
Trade paperback. Zustand: Fine. Trade paperback (US). Glued binding. 608 p. Audience: General/trade. No previous owner's name. Clean, tight pages. No bent corners. No remainder mark. eb 114.
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The Service Edge: 101 Companies that Profit From Customer Care
Sprache: Englisch
Verlag: New American Library, New York, 1989
ISBN 10: 0453006477 ISBN 13: 9780453006477
Anbieter: Ground Zero Books, Ltd., Silver Spring, MD, USA
Verkäuferbewertung 5 von 5 Sternen
Erstausgabe
Zustand: good, good. First Printing. 24 cm, 584, business card taped in, ink notation on flyleaf, minor crinkling of flyleaf and paperclip impression. Foreword by Tom Peters.
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Keeping the Edge
Anbieter: Book Haven, Wellington, WLG, Neuseeland
Verkäuferbewertung 5 von 5 Sternen
Paperback. Zustand: Good. Dick Schaaf, a leading authority on the subject and co-author of The Service Edge, goes back to the 101 companies he profiled in 1989 and takes an eye-opening look at what has happened to them. Ninety-nine of the original 101 are still in business - and all have had to learn valuable lessons in the nineties in order to keep, refine, even reinvent their edges in increasingly competitive markets. Schaaf does not soften the blows when he looks at what developed in some of America's best companies - and what those developments portend for the rest of the decade. Yet, while confronting the tough realities, he maintains an upbeat, hopeful outlook, showing how logical progression has taken us from the first service crusade of the eighties, through the quality movement, downsizing, empowerment, teams, reengineering. . . and now right back to a renewed emphasis on customer service. 358 pages.
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LESS is More: Sustainable Results Faster With Lean Event Six Sigma
Sprache: Englisch
Verlag: Proficiency Systems Press, 2008
ISBN 10: 0981659403 ISBN 13: 9780981659404
Anbieter: Swan Trading Company, GEORGETOWN, TX, USA
Verkäuferbewertung 5 von 5 Sternen
paperback. Zustand: Very Good. Kirsten Ford (illustrator). Softcover shows only light cover wear. Text is unmarked and binding tight. Ships FAST!
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The Service Edge: 101 Companies That Profit from Customer Care
Anbieter: WorldofBooks, Goring-By-Sea, WS, Vereinigtes Königreich
Verkäuferbewertung 5 von 5 Sternen
EUR 23,78
EUR 6,49 Versand
Versand von Vereinigtes Königreich nach USAAnzahl: 1 verfügbar
In den WarenkorbPaperback. Zustand: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
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The Service Edge: Inside 101 Companies That Profit from Customer Care
Anbieter: WorldofBooks, Goring-By-Sea, WS, Vereinigtes Königreich
Verkäuferbewertung 5 von 5 Sternen
EUR 26,28
EUR 6,49 Versand
Versand von Vereinigtes Königreich nach USAAnzahl: 1 verfügbar
In den WarenkorbHardback. Zustand: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
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The Service Edge: 101 Companies That Profit from Customer Care
Anbieter: SoferBooks, Barcelona, B, Spanien
Verkäuferbewertung 5 von 5 Sternen
Blanda. Zustand: Buen Estado. Zustand des Schutzumschlags: Buen Estado.
